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Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen

Troy Brickner | Page 34

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
360 Reviews
4.8

360 Reviews

Write a Review

360 Reviews of Troy Brickner

July 20, 2023

Dealership Rating
Employee Rating

I have had the worst experience this 2023 year. Customer service hasn’t been good, timing to get things done has been ridiculous slow, communication is terrible. I am currently not a fan. More

by ALEWMK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyse Allen

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Jul 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

"ALEWMK10" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 20, 2023

Dealership Rating
Employee Rating

They called made everything right and I am pleased with the service that I was given. More

by adam.m.meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen , Mike Adams (Hyundai), Mike Adams (Subaru)

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July 15, 2023

Dealership Rating
Employee Rating

Great dealership. I recommend them to everyone. I will purchase my next vehicle from them More

by Spbjharman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen , Mike Adams (Hyundai), Mike Adams (Subaru)

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Jul 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2023

Dealership Rating
Employee Rating

On time. Got a loaner. Work completed as planned. . Happy we bought the Prestige used car. More

by HHAGAN1
Service Price Transparency
Recommend Dealer
Yes
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Jun 28, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 17, 2023

Dealership Rating
Employee Rating

The people are very nice and they will not over charge me and they actually try to help. They check the interior and exterior, battery terminals,cables and mounting, More

by JGRANNY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen , Mike Adams (Subaru), Harold Woody

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Jun 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 15, 2023

Dealership Rating
Employee Rating

Very pleased with my car buying experience at southern team in Roanoke Va. I would recommend them to my family and friends. More

by afrazier3915
Recommend Dealer
Yes

Other Employees Tagged: Keith Kelso

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Jun 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 14, 2023

Dealership Rating
Employee Rating

Everyone was nice and very helpful. We were able to purchase the car we wanted. More

by thor221983
Recommend Dealer
Yes

Other Employees Tagged: Jeff Pierce, Alyse Allen

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Jun 14, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 25, 2023

Dealership Rating
Employee Rating

The service center always keeps me informed about what's going on with my Kona More

by BLKPIR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen , Mike Adams (Hyundai), Harold Woody

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May 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 21, 2023

Dealership Rating
Employee Rating

They were ready on time and returned my car in less time than we anticipated; as always. More

by HOUCKFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Hyundai)

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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 19, 2023

Dealership Rating
Employee Rating

I was taken advantage of, and the make me pay for things I didn't need More

by mrmrsprophete2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen , Mike Adams (Subaru), Harold Woody

Report | Print
May 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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