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Troy Brickner

Overview Reviews (392) Inventory (580)

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Troy Brickner

Troy Brickner | Page 34

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

392 Reviews

Overview Reviews (392) Inventory (580)

4.8

392 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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392 Reviews of Troy Brickner

April 16, 2024

Dealership Rating

Employee Rating

Great response to my concern. Troy's understanding of my concern and knowledge so helpful. Troy's understanding of my concern and knowledge so helpful. More

by WGBRITT

Verified Customer

Recommend Dealer

Yes

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Apr 17, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

Dealership Rating

Employee Rating

Nice friendly people. Kept you informed and did work in timely manner. Would recommend to everyone Kept you informed and did work in timely manner. Would recommend to everyone More

by Richard

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann , Dan Prytulak

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Apr 15, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

Dealership Rating

Employee Rating

Very welcoming employees with great customer service I always come to you for any issues and tell my friends to do so.keep up the good work always come to you for any issues and tell my friends to do so.keep up the good work More

by Mita Dave

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Alyse Allen, Megan Gartmann , Mike Adams (Hyundai), Mike Adams (Subaru), Dan Prytulak

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Apr 05, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2024

Dealership Rating

Employee Rating

Honest friendly and they do great work. I will bring my car there and recommend them to my friends. I will bring my car there and recommend them to my friends. More

by ATHENSPIPER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Alyse Allen, Megan Gartmann , Mike Adams (Hyundai), Mike Adams (Subaru), Dan Prytulak

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Apr 05, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2024

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Employee Rating

Enjoy working with them, all are very professional, kind and knowledgeable. Thanks for the wonderful experience. and knowledgeable. Thanks for the wonderful experience. More

by dicksondugan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 04, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 02, 2024

Dealership Rating

Employee Rating

My car was pulled in at the exact appointment time. The job was finished before the designated time. The job was finished before the designated time. More

by plcbbc89

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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Apr 04, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 16, 2024

Dealership Rating

Employee Rating

Friendly, no wait time, got it done! I was greeted and taken to speak with Troy who had the paperwork ready and took my car right in. A good experience all around. ( Troy didn't offer to I was greeted and taken to speak with Troy who had the paperwork ready and took my car right in. A good experience all around. ( Troy didn't offer to share his delicious smelling lunch though!??) More

by SUZEBEE1

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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Mar 19, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 14, 2024

Dealership Rating

Employee Rating

Troy Brickner did a exceptional job diagnosing the problem with my BMW X3, communicating what was needed, and performing the work in a timely manner. Manny thanks for a job well done! problem with my BMW X3, communicating what was needed, and performing the work in a timely manner. Manny thanks for a job well done! More

by sullivanlogistics

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 14, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 13, 2024

Dealership Rating

Employee Rating

Like the way, they checked everything on the truck during the service have already made appointment for the next service the service have already made appointment for the next service More

by paw1098

Verified Customer

Sales Price Transparency

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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Mar 13, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

March 06, 2024

Dealership Rating

Employee Rating

Arrived for my appointment for an oil change and was greeted and it was just a few minutes till it was being done. greeted and it was just a few minutes till it was being done. More

by SUZEBEE1

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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