Tyler Ratledge | Page 27

I’ve been looking for used tundra’s for months. Nathan in Internet sales reached out to me to check on me after a few months. I saw a 2012 platinum. I came up on a Saturday and Matt took care of me. Best dea Internet sales reached out to me to check on me after a few months. I saw a 2012 platinum. I came up on a Saturday and Matt took care of me. Best dealer experience I’ve had ever. Everyone working there had a smile on their face and positive attitude. Great dealership. More

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Stress free dealership, Excellent Customer Service Skills I was looking for a truck for hauling things and had an awesome experience. The staff is friendly and they allow you to look without felling pressured I was looking for a truck for hauling things and had an awesome experience. The staff is friendly and they allow you to look without felling pressured to purchase a vehical. More

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Everyone at Toyota of Cleveland was amazing! They have unparalleled customer service. If they don’t get it right the first time, they will find a way to fix it. Guaranteed! From the salesman to the manage unparalleled customer service. If they don’t get it right the first time, they will find a way to fix it. Guaranteed! From the salesman to the managers and finance, everyone was so wonderful and willing to do anything needed to get you approved and into a new car. Thanks again for such a great experience. Whenever I’m ready to purchase another vehicle, you better believe I’ll be buying it from Toyota of Cleveland! More

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A+ Customer Service The Toyota of Cleveland team is top notch! I always have a wonderful experience when I visit the dealership. Thank you, Gregg Bain and Tyler Ratledge The Toyota of Cleveland team is top notch! I always have a wonderful experience when I visit the dealership. Thank you, Gregg Bain and Tyler Ratledge for all you're help! (Repeat Customers) More

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Awesome experience! They explained everything to me and gave me all the info I needed to make this decision!!! Will always shop here FIRST and encourage all my family and friends to do the same! gave me all the info I needed to make this decision!!! Will always shop here FIRST and encourage all my family and friends to do the same! More

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Wonderful! Everyone I spoke with was extremely knowledgeable and helped me with my deal. I was shown everything I need to know and when to get service done! knowledgeable and helped me with my deal. I was shown everything I need to know and when to get service done! More

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TOC is not just a typical dealership. They went above and beyond and stood behind their product when I experienced a factory defect with my 2018 4Runner. Juan Carlos is a top notch salesman who I called on beyond and stood behind their product when I experienced a factory defect with my 2018 4Runner. Juan Carlos is a top notch salesman who I called on just 18 months after my purchase With him. He listened to me voice my concerns and channeled them to his management team. Needless to say Monte Burney (GM), Justin Chretian (GSM), and Juan Carlos Lopez (salesman) made things happen that would never have happened at any other dealership. Thank you all for everything you did and for putting me into a 2020 4Runner. The integrity you guys have is very rarely found and the respect all of you showed me as a customer will never be forgotten. I can honestly say after the 6 week ordeal I have now made 2 great friendships with Monte and Justin and an even stronger friendship with Juan Carlos. Thank you again. More

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The staff at Toyota of Cleveland is professional and knowledgeable. Russell our sales person is patient and kind. He made our experience a very pleasant one. knowledgeable. Russell our sales person is patient and kind. He made our experience a very pleasant one. More

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I will recommend Toyota of Cleveland to everyone. Had a great experience there our salesman Austin Owen was very friendly and helpful. Left there happy and in a car we love. Thank you Toyota of Cleveland! great experience there our salesman Austin Owen was very friendly and helpful. Left there happy and in a car we love. Thank you Toyota of Cleveland! More

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Friendly and polite. Attentive to the costumers needs. Helpful and knowledgeable of their product. The car lot easy to get to an arranged where you can view cars and trucks. Dealer interior same. Helpful and knowledgeable of their product. The car lot easy to get to an arranged where you can view cars and trucks. Dealer interior same. More

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