Tyler Ratledge | Page 53

Fast and Fantastic Jimmy Duong greeted me as I stepped out of my dirty old farm truck and didn't even hesitate to show me around. I intended to look at a base model used Jimmy Duong greeted me as I stepped out of my dirty old farm truck and didn't even hesitate to show me around. I intended to look at a base model used car and he did show me what I asked for. But then he showed me two much nicer cars that were even closer to my budget. He was helpful and kind and within just 2 hours, Jimmy and Tyler from the financial office sent me out the door in a fully loaded machine that I love. All of the staff was helpful and pleasant but Jimmy and Tyler were top notch. Cleveland is not close to my home, but these two would give me reason to return for my next purchase. More

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Great purchase experience We had a great experience with our purchase, our sales person answered all our questions, we had fun and laughs in the show room, finance was painl We had a great experience with our purchase, our sales person answered all our questions, we had fun and laughs in the show room, finance was painless and handled quickly and professionally. Overall a great deal and a great birthday !!! Thanks TOC. More

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Easy, Helpful, Professional, and Knowledgeable Donice Lawson made my purchase of a brand new 2017 Camry very enjoyable. He didn't rush or pressure whatsoever and that's a breath of fresh air. Tyler Donice Lawson made my purchase of a brand new 2017 Camry very enjoyable. He didn't rush or pressure whatsoever and that's a breath of fresh air. Tyler Ratledge got the price where I needed it to be and in no time at all I was driving away in a new care. Thank you both for all the work and patience. More

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Stress free purchase Brandon Moon and the staff at Toyota of Cleveland made the purchase of our new Highlander easy and stress free. We left knowing we had secured a fair Brandon Moon and the staff at Toyota of Cleveland made the purchase of our new Highlander easy and stress free. We left knowing we had secured a fair deal on a reliable, safe, and stylish vehicle. More

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awesome group of people who will help with everything Went to Toyota looking for a used car as a first time buyer. The group of men and women who helped were absolutely amazing. Will return when I am read Went to Toyota looking for a used car as a first time buyer. The group of men and women who helped were absolutely amazing. Will return when I am ready to buy another. More

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1st time toyota owner! Toyotas excellent reputation, the 0 percent interest rate, and I have know Stockton for several years made this a very good buying experience. I boug Toyotas excellent reputation, the 0 percent interest rate, and I have know Stockton for several years made this a very good buying experience. I bought the RAV4, so far I am very happy with it. More

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Honest and easy going. Justice made what I expected to be a stressful process a breeze! He wasn't pushy or aggressive and seemed to truly have our best interest at heart. It Justice made what I expected to be a stressful process a breeze! He wasn't pushy or aggressive and seemed to truly have our best interest at heart. It was our first time buying a car ourselves and we will definitely be his customers for life. So thankful for a stress free experience! More

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Great customer service! We went to Toyota of Cleveland to buy one car and ended up getting two, because, in addition to having the usual wide selection of new and late model We went to Toyota of Cleveland to buy one car and ended up getting two, because, in addition to having the usual wide selection of new and late model certified vehicles, they also had cars under $10k, so we were able to find an inexpensive car for our teenage daughter, rather than having to use Craigslist or local classifieds. Both our salesman, Josh, and the finance manager, Tyler, were very patient with us as we asked many questions and considered our options, staying past closing to finish all the paperwork. More

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They are the best dealer around!!! My husband and I searched for over a month trying to find the best car for us since ours died. We only had a limited budget and needed something relia My husband and I searched for over a month trying to find the best car for us since ours died. We only had a limited budget and needed something reliable because we have a special needs child. They were the first place we looked and the car we saw just had too many issues so we passed. Well a month later, on the last day of our search, I decided to go back. We ended up looking at the exact same car and they fixed all the issues with it. And even with the fixes and everything they put into it, they still honored the original deal and got us the car for what we needed. They were very friendly and worked super hard to make sure they got us the best car and best deal in Cleveland. I will not go anywhere else to buy a car ever again. I literally went to every dealer in Cleveland and most in Chattanooga and Toyota of Cleveland had the friendliest and most helpful employees. And they did everything they could to make us comfortable. And the thing I was most impressed with was that they will not put out bad quality vehicles. They make sure to service each vehicle before it is placed on the lot and they will not sell junk cars, They make sure that everything is great. They showed me that they are the only dealership for me. More

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Not so hot credit. My credit is in repair, and I knew going into this there was a possibility of being turned away. The staff at Toyota of Cleveland was amazing and they My credit is in repair, and I knew going into this there was a possibility of being turned away. The staff at Toyota of Cleveland was amazing and they worked with me so much. They made me feel welcomed and encouraged me that they would do everything possible to help me get into something new. I traded in my truck and got a 2014 GMC Terrain. They were able to get me a lower interest rate and car payment that I could afford. I would recommend everyone go visit them. They work hard and they're extremely nice and caring. More

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