Tyler Ratledge | Page 52

Car lease for teen driver I was a very reluctant customer. We have a teen driver who needed a more reliable vehicle, but I just wouldn't commit to a 5 year car payment. Justi I was a very reluctant customer. We have a teen driver who needed a more reliable vehicle, but I just wouldn't commit to a 5 year car payment. Justice sat us down and discussed the possibility of leasing a vehicle. This would limit my commitment to car payments, and would decrease the price of the payments. I had never heard anything but horror stories about leasing (from years ago) so Justice had his work cut out for him!! He was also dealing with a shopper who had left 4 other lots of various dealers because the pros just never outweighed the cons for a new car purchase. We were given a fair price for our son's used vehicle and left with a very excited young driver of a Toyota Corolla with enough safety features to make any parent sleep better at night. More

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Easy Trade In Great guys to work with. They are very friendly and accommodating, no high pressure sales tactics. I highly recommend them. This was our 3rd deal wi Great guys to work with. They are very friendly and accommodating, no high pressure sales tactics. I highly recommend them. This was our 3rd deal with them in 5 years! More

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This is probably one of the nicest sales person ever! This is probably one of the nicest sales person that I have ever dealt with. He was down to earth and knowledgeable. He did not make me feel like he w This is probably one of the nicest sales person that I have ever dealt with. He was down to earth and knowledgeable. He did not make me feel like he was only out to make money, and he treated me just like he would his own family. Best experience EVER! More

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Totaled my 2016 RAV4 hybrid & replaced it with a 2017 model I was devastated (but unhurt) when I totalled my beloved 2016 RAV4 Hybrid Limited in May of this year, It was both a beautiful and utilitarian vehicl I was devastated (but unhurt) when I totalled my beloved 2016 RAV4 Hybrid Limited in May of this year, It was both a beautiful and utilitarian vehicle. It provided a smooth ride and.got good mileage in town and on paved highways. Everywhere I went I was complimented on the exterior paint color (Blizzard Pearl white), as well as the interior look and features: the unique cinnamon and black inIterior color scheme and leather seats, state of the art touch-screen media panel, all the apps, safety features, stereo system, etc. I loved it because it was also sturdy enough to take on rugged mountainous roads on camping trips--the spacious interior had plenty of room for seating & gear. When I wrecked it I was sick thinking I'd never find one just like it within a 500 mile radius. I was so delighted when the Toyota dealership in my hometown had the 2017 model of the exact same vehicle: color scheme, bells & whistles, etc of my 2016 RAV4. The entire process of buying the new RAV4 was an easy, stress free, delightful experience, from the expert, knowledgeable, laid-back salesmanship of Big D, to signing the final closing paperwork with the financial guru, Tyler. The whole group there functioned well as a team and treated us like family. They and made the buying experience a pleasure. I will definitely recommend them to friends & family! More

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It was an amazing experience. Juan is an awesome sales man. Not cocky easy to get along with and laid back. I had so many bad experiences at other dealerships with super cocky atti Juan is an awesome sales man. Not cocky easy to get along with and laid back. I had so many bad experiences at other dealerships with super cocky attitudes but this dealership had not 1 person like this. Everyone is friendly and willing to work with you. I would highly recommend this place to anyone needing a vehicle. Thanks for the amazing coffee latte Juan. More

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Proffesional and Friendly Mr. Stanley was very easy to work with. He was courteous, attentive, and knowledgeable. After his presentation on the vehicle we were interested in, Mr. Stanley was very easy to work with. He was courteous, attentive, and knowledgeable. After his presentation on the vehicle we were interested in, we had very few questions left to ask. I would highly recommend Mr. Stanley and Toyota of Cleveland. More

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Great customer service and helpful Tommy shackelford was very helpful in finding me a car. I got a great deal on my 2006 Ford escape. They detailed it and cleaned it up very well. I' Tommy shackelford was very helpful in finding me a car. I got a great deal on my 2006 Ford escape. They detailed it and cleaned it up very well. I'm very happy. More

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Great experience! Was an exceptional experience. All aspects of the sale was excellent!from the test drive to the final sale, all employees involved went over The top Was an exceptional experience. All aspects of the sale was excellent!from the test drive to the final sale, all employees involved went over The top to make a good experience. More

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2nd car purchased from this dealership Purchased a new 2005 Sienna XLT in 2005. Great vehicle, always had it serviced at this dealership. Purchased a used RAV4 from Don Roberts in July 2017 Purchased a new 2005 Sienna XLT in 2005. Great vehicle, always had it serviced at this dealership. Purchased a used RAV4 from Don Roberts in July 2017. Great experience! This is our 2nd Toyota from the dealership and I will be back. Highly recommend! More

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Excellent New Vehicle Purchase experience! This was my first Toyota purchase and I couldn't have had a better experience! Don Roberts was my salesman and I thoroughly enjoyed working with him. This was my first Toyota purchase and I couldn't have had a better experience! Don Roberts was my salesman and I thoroughly enjoyed working with him. He was honest, personable, and very efficient in helping me find a vehicle that suited my needs. He answered all my questions about the vehicle and vehicle's features. I had no doubts about my purchase thanks to Don! Tyler Ratledge worked with me in the Finance department. Again - another honest, thorough and efficient Team Member! I even had the pleasure of meeting Mr. Monte Burney, the General Manager. Mr. Burney truly believes in taking care of the customer from the minute you visit the car lot to the final signatures on the paperwork. And it shows in his leadership and amazing Team. I highly recommend this dealership and their amazing Team! More

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