Vaughn Eviston-Jahnke

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear that Terryn provided professional, helpful service and made sure all your needs were met. At Gordie Boucher Ford of Kenosha, we take pride in delivering a smooth and enjoyable experience for every customer. We appreciate your trust and look forward to working with you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your honest feedback. We’re glad to hear that your buying experience was positive, but we sincerely apologize for the frustration you’ve experienced regarding the headlight issue after your purchase. That’s not the level of communication or follow through we aim to deliver at Gordie Boucher Ford of Kenosha. We completely understand how disappointing it is to be waiting for an update on a part that should have been addressed promptly, especially when it affects your confidence in the vehicle. I’d like to personally review your situation to ensure this is resolved as quickly and fairly as possible. Please reach out to me directly Sal Pappalardo, General Manager, at 262-697-0700 so we can look into the order status and make this right for you. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re thrilled to hear that Scott provided an honest, transparent experience and helped you get a great deal on your Lincoln. At Gordie Boucher Ford of Kenosha, we take pride in open communication and customer satisfaction every step of the way. We’re so glad you’re happy with your car and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear you’ve had excellent experiences with both our sales and service teams here at Gordie Boucher Ford of Kenosha. We truly appreciate your loyalty and look forward to welcoming you back when it’s time for your next purchase! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear you were pleased with your visit and that Katie provided helpful, pressure free recommendations. At Gordie Boucher Ford of Kenosha, we’re proud to offer competitive pricing, transparent service videos, and a customer experience built on trust. We truly appreciate your feedback and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re thrilled to hear that Bradford always makes you feel like his top priority and delivers the attention to detail you deserve. At Gordie Boucher Ford of Kenosha, our goal is to provide every customer with personalized, professional care and Bradford is a great example of that commitment. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that Katie made your tire replacement smooth, stress-free, and enjoyable. At Gordie Boucher Ford of Kenosha, we pride ourselves on providing fast, helpful, and friendly service, and Katie is a great example of that commitment. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re so glad to hear that Wade provided excellent service and followed up to ensure your maintenance needs were fully taken care of. At Gordie Boucher Ford of Kenosha, we pride ourselves on customer-focused service, and it’s wonderful to know you felt supported every step of the way And we’re happy you enjoyed the cookies just one of the little touches we love to provide our customers! We appreciate your business and look forward to welcoming you back for your next visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your wonderful review! We’re thrilled to hear you enjoyed a fantastic car buying experience at Gordie Boucher Ford of Kenosha. Our goal is always to provide a welcoming environment with genuine, non-pushy service so you can feel confident and comfortable with your purchase. We appreciate your business and look forward to helping you with all your future automotive needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We understand your frustration with the lack of vehicle detailing, the no-negotiation process, and the overall impression this left. At Gordie Boucher Ford of Kenosha, we strive to ensure every vehicle is delivered in top condition and that our customers leave feeling confident about their purchase. Clearly, we fell short here, and we would appreciate the opportunity to discuss your concerns further. If you’re open to it, please contact our Sales Manager Drake @ 262-697-0700 so we can learn more about your experience and work toward making it right. Sal Pappalardo General Manager