Vaughn Eviston-Jahnke

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear you’ve had excellent experiences with both our sales and service teams here at Gordie Boucher Ford of Kenosha. We truly appreciate your loyalty and look forward to welcoming you back when it’s time for your next purchase! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear you were pleased with your visit and that Katie provided helpful, pressure free recommendations. At Gordie Boucher Ford of Kenosha, we’re proud to offer competitive pricing, transparent service videos, and a customer experience built on trust. We truly appreciate your feedback and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re thrilled to hear that Bradford always makes you feel like his top priority and delivers the attention to detail you deserve. At Gordie Boucher Ford of Kenosha, our goal is to provide every customer with personalized, professional care and Bradford is a great example of that commitment. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that Katie made your tire replacement smooth, stress-free, and enjoyable. At Gordie Boucher Ford of Kenosha, we pride ourselves on providing fast, helpful, and friendly service, and Katie is a great example of that commitment. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re so glad to hear that Wade provided excellent service and followed up to ensure your maintenance needs were fully taken care of. At Gordie Boucher Ford of Kenosha, we pride ourselves on customer-focused service, and it’s wonderful to know you felt supported every step of the way And we’re happy you enjoyed the cookies just one of the little touches we love to provide our customers! We appreciate your business and look forward to welcoming you back for your next visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your wonderful review! We’re thrilled to hear you enjoyed a fantastic car buying experience at Gordie Boucher Ford of Kenosha. Our goal is always to provide a welcoming environment with genuine, non-pushy service so you can feel confident and comfortable with your purchase. We appreciate your business and look forward to helping you with all your future automotive needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We understand your frustration with the lack of vehicle detailing, the no-negotiation process, and the overall impression this left. At Gordie Boucher Ford of Kenosha, we strive to ensure every vehicle is delivered in top condition and that our customers leave feeling confident about their purchase. Clearly, we fell short here, and we would appreciate the opportunity to discuss your concerns further. If you’re open to it, please contact our Sales Manager Drake @ 262-697-0700 so we can learn more about your experience and work toward making it right. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for updating your review to 5 stars! We’re so glad our Service Manager, Belal Barakat, and were able to resolve your vehicle concerns quickly and keep you informed every step of the way. At Gordie Boucher Ford of Kenosha, our goal is always 100% customer satisfaction, and we’re thrilled to know you’re happy with both the service experience and the final results. We truly appreciate your kind words about our dealership team, auto service department, and customer care. Feedback like yours inspires us to keep delivering top-quality Ford service, repairs, and customer support. Thank you for choosing Gordie Boucher Ford in Kenosha, WI we look forward to serving all your future automotive needs! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're honored to have earned your trust and loyalty. It means the world to us that you wouldn’t take your vehicles anywhere else no matter the deal. At Gordie Boucher Ford of Kenosha, we’re committed to providing the kind of service that keeps you coming back. We truly appreciate your continued support and look forward to serving you for many years to come! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the 5 star review, Mark! We're honored that this was your third vehicle purchase with Scott, and we truly appreciate your continued trust. Scott’s transparency, responsiveness, and commitment to making things right are what we strive for in every customer experience. We're glad he was able to resolve your concerns quickly and to your full satisfaction. We look forward to helping you with your next purchase at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager