Vic Castagna
Vic Castagna at Sarant Cadillac

Vic Castagna | Page 34

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
582 Reviews

Vibrant and respectful of all his customers. Vic has been doing this for many years and loves meeting new people. Vic enjoys spending time with family and friends and enjoys making new connections every day!

4.9

582 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

41 yrs, 1 mo

Languages Spoken

English English

582 Reviews of Vic Castagna

June 11, 2021

Dealership Rating
Employee Rating

Tommy was just extremely fast in getting me a car that is hard to find and Vic was lightning fast finish paper work quick and convenient they have my business and approval More

by DOUGFRESH1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Jun 15, 2021

Sarant Cadillac responded

Doug, thanks for working with Tommy and the team, we're happy he was fast. If you need us again, we'd love to see you and your new Cadillac back again!

June 11, 2021

Dealership Rating
Employee Rating

Dominic did a fantastic job!! High marks all around!!! Showed us everything in the car, set up a service appointment on a couple of items, good to go More

by carrucciu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Jun 16, 2021

Sarant Cadillac responded

We're so happy that Dominic could help you get what you wanted and make the process smooth and enjoyable! We appreciate you choosing Sarant Cadillac and we hope you're loving your new vehicle. Come back to see us again before too long!

June 08, 2021

Dealership Rating
Employee Rating

Dina provided 5 star service from the minute I walked in, to the minute I drove off with my new Cadillac SUV. She comes highly recommend and it was a pleasure of an experience! More

by MattClassie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Campanaro

Jun 08, 2021

Sarant Cadillac responded

This is so wonderful to hear! We appreciate your patronage and you taking the time to share this feedback with all of us here at Sarant Cadillac. Enjoy your new ride and let us know if we can do anything else to be of service!

June 05, 2021

Dealership Rating
Employee Rating

Had a great experience at this dealership. Eli and Vic were fantastic! Very friendly and knowledgeable.Got a great deal! If I get another Cadillac I’ll definitely go back there. I would also send anyone l More

by DCLASIONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Jun 08, 2021

Sarant Cadillac responded

Thank you for the kind words! We’re pleased to hear that our team took care of you and that everything went smoothly. Please let us know how we can continue to help with your car and service needs!

June 05, 2021

Dealership Rating
Employee Rating

Best service friendly, knowledgeable staff 🌞 highly recommend, will go back for future service needs . Any of your service needs can and will be taken care of ASAP More

by AMYLYN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Sarant Cadillac responded

Thank you for letting me know how we are doing! Thank you for your business and we hope to take care of any of your future car needs!

June 04, 2021

Dealership Rating
Employee Rating

Great experience at this dealership - no hovering or following us around on our initial visit. Dealt with Robert who was wonderful. No hard sell, answered all our questions. Was available to us whene More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Rifkin

Jun 08, 2021

Sarant Cadillac responded

Wow, thank you for leaving us this great review, Karen! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that! We hope you are enjoying your new car, and we look forward to working with you again!

June 03, 2021

Dealership Rating
Employee Rating

Experience with sale person was good but would NEVER buy from this dealer again I would take mass transit if sarrant was only dealership with a car.I felt I was lied to and got the run around.My experien More

by ALLSERVE
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dina Campanaro

Jun 04, 2021

Sarant Cadillac responded

We appreciate the candid review. We sincerely value all feedback that helps us make improvements to our customer experience. We’re disappointed to hear that you are dissatisfied with your experience at our dealership. We’d like to speak with you further to get more details if you'd care to share them. When you can, please call our Customer Relations Manager, Steve Vela, at 516-473-0925. Thank you for your time.

June 02, 2021

Dealership Rating
Employee Rating

We were very happy with the service . Dina was very nice We were very happy with the service . Dina was very nice & helped my dad get what he wanted.nice experience with the place . Thank you More

by Maria.taravella
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dina Campanaro

Jun 02, 2021

Sarant Cadillac responded

You're very welcome! We enjoyed working with you and your dad and we appreciate you taking the time to leave these kind words about your experience with our team. Don't hesitate to reach out if there is anything else we can do to be of service. Thank you & have a great day!

June 01, 2021

Dealership Rating
Employee Rating

They were extremely attentive and helpful. It was my first time going there even though I have lived in the area over 50 years! Well worth the wait! More

by AWEEKS1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Receptionist was wonderful - a young woman

Jun 01, 2021

Sarant Cadillac responded

We're delighted you chose to come see us after all these years and that our team was able to exceed your expectations! We enjoyed working with you and hope you've been loving your new vehicle! Please let us know if we can help with any of your future automotive needs!

May 27, 2021

Dealership Rating
Employee Rating

Dealing with John was great.The showroom needs to be overhauled. I would be embarrassed to send a referral in unless I told them about the showroom. More

by MM4PAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Sarant Cadillac responded

Thank you so much for visiting John and the team and for taking the time to share your thoughts with us! Please let us know if you have any additional feedback or concerns we can help with. We hope to work with you again in the future!

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