Victoria Barbagallo
Victoria Barbagallo at Handy Toyota
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Victoria Barbagallo | Page 4

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
272 Reviews

Dealership Experience

4 yrs

4.8

272 Reviews

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272 Reviews of Victoria Barbagallo

December 27, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very helpful which made the decision to buy my car easy to make. More

by waynelonge
Recommend Dealer
Yes

Other Employees Tagged: Dennis Gebhardt

Dec 28, 2023

Handy Toyota responded

Thank you for leaving us a review! It's wonderful to hear that!

December 23, 2023

Dealership Rating
Employee Rating

The Handy service was quick and definitely up to par! I was very satisfied with every aspect of work done on my vehicle! Highly recommend! More

by Camshaft1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Westen

Dec 26, 2023

Handy Toyota responded

Thank you for taking the time to leave us a review about your recent service experience. We are happy you had a good experience, and hope to continue being able to service your vehicle in the future!

December 19, 2023

Dealership Rating
Employee Rating

Recently purchased a new Camry from Handy Toyota. Would highly recommend this dealership as they are very professional and courteous. I had the best experience with salesman Jean Marie, it was a plea More

by bmorel333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Handy Toyota responded

It's wonderful to hear that! Thank you for leaving us a review and taking the time to tell us about your experience!

December 18, 2023

Dealership Rating
Employee Rating

Handy Toyota's Service department is second to none. I have always had great experiences with them. Highly recommend them! More

by jknewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that our service department was so good to you!

December 16, 2023

Dealership Rating
Employee Rating

I asked to have my truck returned by 12pm . Kept calling no return call. I finally got a call at 3pm it was ready. I got a long list of problems . They said the muffler was bad. When I brought More

by mat52442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Laflam, Chad Paquette, Tristan Thomas , Frank Marshall

Dec 27, 2023

Handy Toyota responded

We are sorry to hear about this experience at our dealership. Feedback like this allows us to improve our service in the future. Communication is key and very important to us. Please give our Customer Relations Manager a call at (802) 582-8183 to see if we can resolve this issue. We appreciate your time and your business.

December 16, 2023

Dealership Rating
Employee Rating

The Handy Toyota Service was amazing! They did a great job, I didn’t have single bit of concern. I would recommend Handy to anyone! More

by gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule, William Westen

Dec 18, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that!

December 14, 2023

Dealership Rating
Employee Rating

Not enough employees. My appointment to just check about an engine light that had come on and shut back off was a 3 hour wait. I’m certain the wait time was because too More

by smb.5261
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 27, 2023

Handy Toyota responded

Thank you so much for your feedback. We rely on reviews like this to help us improve our process. We apologize for the long wait time and it sounds like you shouldn't have been waiting that long. We sincerely apologize as your time is important to us.

December 13, 2023

Dealership Rating
Employee Rating

Tory is awesome! She's familiar with our vehicles, and strives to ensure appointments are as streamlined as possible. Best of all, she treats us like family. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Handy Toyota responded

We greatly appreciate your review, Paula! We hope to see you again!

December 12, 2023

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Employee Rating

Jesse was great, super helpful. Turned a bad day for me into a great turnout! More

by POOHJOCEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2023

Handy Toyota responded

Thank you so much for your review! We are so happy to hear your day was turned around!

December 11, 2023

Dealership Rating
Employee Rating

I was there on Friday the 8th, for cabin air filter, engine filter and wiper blades. The tech didn't put the cover back on in the glove compartment as I had to go back up when I found it on the floor o More

by llesperance04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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