Victoria DeHoyos | Page 9

Dealership is slightly better than a basic Ford dealership. Nothing for customer loyalty either. My business didn’t matter to them. dealership. Nothing for customer loyalty either. My business didn’t matter to them. More

by jdpyner Verified Customer Verified Customer

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The gentleman that I bought my car with, Michael, was great. Super responsive, willing to help, and knowledgeable. I was at first dealing with another salesperson, Victoria, but ended up switching to Mic great. Super responsive, willing to help, and knowledgeable. I was at first dealing with another salesperson, Victoria, but ended up switching to Michael. We had a bad experience with her being deceitful about the deposit and refunding it if the deal did not work out. So much so we almost took our business elsewhere, but Michael was honest and kept us there. Honesty in sales goes a long way. Everyone other than that was very attentive and nice on the phone when calling in. I am SUPER happy with the car and everything about the deal. I would definitely recommend Michael at north side Lexus. Another thing is they are going off MSRP. I looked into a Toyota dealership and they were marking up almost 5k on top of MSRP. I like the fact that they aren’t taking advantage of the current world and customers. Really great experience overall. More

by Victoriapsr Verified Customer Verified Customer

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They are the greatest dealership in America great service great people great personality Great character I will never go anywhere else great people great personality Great character I will never go anywhere else More

by Ray_ hatchett Verified Customer Verified Customer

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Asked about a car Was told the one I wanted was in route from Japan Updates on all transport of vehicle along the way Car arrived and saleslady Victoria was very knowledgeable and finance dept was route from Japan Updates on all transport of vehicle along the way Car arrived and saleslady Victoria was very knowledgeable and finance dept was painless Will definitely go back there again More

by Marco5505 Verified Customer Verified Customer

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My experience at North Lexus Dealership was great and professional. I'm would recommend the Lexus Dealership... professional. I'm would recommend the Lexus Dealership... More

by andreawms35 Verified Customer Verified Customer

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The salespersons were very knowledgeable and helpful. The purchase of my new car was painless and I was pleased with the transaction. The purchase of my new car was painless and I was pleased with the transaction. More

by ROSOL5 Verified Customer Verified Customer

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This is our 4 Lexus, because they’re great vehicles and the dealership is awesome. Our rep, Victoria, did a wonderful job guiding us in our decision. the dealership is awesome. Our rep, Victoria, did a wonderful job guiding us in our decision. More

by dave Verified Customer Verified Customer

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Everyone was extremely helpful and friendly. Best experience ever at a dealership. Would def recommend. experience ever at a dealership. Would def recommend. More

by Mike F Verified Customer Verified Customer

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I would use the dealership again , but different sales person . Not the best in customer service my sales person actually asked me to send a picture of my drivers license and fill out credit app while dri person . Not the best in customer service my sales person actually asked me to send a picture of my drivers license and fill out credit app while driving to the dealership “to speed things up “ME MYSELF DRIVING! I have the text saved on my phone . She still insisted after I informed her I was driving . and i waited At least An 1.5 hr on the finance department after being asked to Risk my life while driving . and had to be inconvenienced by the dealership because my app was pending for some unknown reason a person with low debt ratio $80,000 annual income 850 credit score ?!?!?! First purchase with Lexus and not a good impression . If not for the car shortage I more than likely would have taken my business elsewhere . On the question about referring someone to the dealership it was either yes or no there was no gray area I selected yes because the finance person named Doug was extremely accommodating and professional.My husband went back within two weeks to the parts department to purchase weather all mats and a couple of other items and received wonderful customer service from that department as well. More

by KINSLEY_LISA Verified Customer Verified Customer

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I had and interesting situation. Bought a new car and had and older one serviced on the same day. Everything was super easy and hassle free. Every person - and I mean every person - was helpful. Norths had and older one serviced on the same day. Everything was super easy and hassle free. Every person - and I mean every person - was helpful. Northside Apparently has taken to heart the motto "make everyone happy." More

by SSKELTON Verified Customer Verified Customer

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