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Victoria Sarocco
Victoria Sarocco at Rallye BMW

Victoria Sarocco | Page 23

Business Manager

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
5.0
345 Reviews

Dealership Experience

21 yrs, 6 mos

Industry Experience

21 yrs, 6 mos

5.0

345 Reviews

Write a Review

345 Reviews of Victoria Sarocco

March 28, 2023

Dealership Rating
Employee Rating

Generally happy with them, but this sale was more sloppy than the past. Difficulties with the tech onboarding and the insurance paperwork wasn’t completed properly. More

by JASONBARRO3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Hasan Barakat

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Mar 28, 2023

Rallye BMW responded

I apologize that your sales experience was not as communicative and seamless as we strive to provide. I appreciate you bringing this to my attention. If you're willing to continue this conversation, I'd like to look into this further and see how we can provide additional assistance. Please consider contacting me directly at your earliest convenience. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

Mar 28, 2023

Rallye BMW responded

Thank you for updating your review of Rallye BMW! We are grateful to see our team could turn things around and ensure a five-star experience. Your feedback is appreciated, and if there is anything else we can do for you, please reach out. Take care.

Mar 28, 2023

JASONBARRO3 responded

Nick has been responsive, so happy to revise the review. But my issue is still not resolved. If this isn’t fully resolved in the next day or two this will be a real problem.

March 26, 2023

Dealership Rating
Employee Rating

I had an AMAZING experience. Everyone was extremely knowledgeable and friendly. I would recommend this dealership to my friends and family. More

by BONNZIE313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Javier, Hasan Barakat, Danielle Dewling

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Mar 27, 2023

Rallye BMW responded

Thank you for the review! We are thrilled to hear that you had such a successful purchase experience. Drive safely, and we hope to see you back at Rallye BMW!

March 12, 2023

Dealership Rating
Employee Rating

Excellent customer service. Would recommend to all friends and family. Friendly staff across the store. Thank you. More

by BUENO803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo

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Mar 12, 2023

Rallye BMW responded

Thank you for reviewing Rallye BMW! Come by anytime you need!

March 11, 2023

Dealership Rating
Employee Rating

Been using this Dealership for 22 years since 2001. Very happy with experience. Everyone I dealt with was professional and knowledgeable. Highly recommend. More

by Justin J Jannone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, David Huang , Matthew Carlson, Claudia

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Mar 12, 2023

Rallye BMW responded

We are grateful to have your business, Justin. Thanks for taking the time to leave us a review! - The Rallye BMW Team

March 09, 2023

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Employee Rating

Very satisfying experience. Joe was very knowledgeable and walked me through every step of the process. More

by robertgeyer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Lipari , Matthew Carlson, James Geary

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Mar 10, 2023

Rallye BMW responded

Thanks for the 5-star review of Rallye BMW, Robert! Joe will appreciate the shoutout!

February 26, 2023

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Employee Rating

The staff are always smiling and ready to help. The experience is always the best compared to other dealerships. More

by TOYAPHILLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Darren Thomsen, James D'Agostino, Christopher Williams

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Feb 27, 2023

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

February 18, 2023

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Employee Rating

I’ve been really customer for the last 20 year’s for there special attention to customers service. Everyone at the dealership make you feel welcome- love-leave the customer service..:.:.. More

by OSCARREYES6379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Brandon Tibbals , Matthew Carlson

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Feb 20, 2023

Rallye BMW responded

Thanks for the great review! We are glad that the Rallye BMW team was nice to work with. We appreciate your business and confidence in our crew. See you around!

February 14, 2023

Dealership Rating
Employee Rating

Excellent customer service in all aspects . The team was honest, informative ,and considerate. I would highly recommend Rallye. More

by THOMASWALFANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wachsman, Hasan Barakat

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Feb 14, 2023

Rallye BMW responded

Thank you so much for your glowing review, Thomas! It is great to see that our team is going above and beyond to make your experiences great. Thanks for choosing Rallye BMW!

February 05, 2023

Dealership Rating
Employee Rating

Everything I asked for esspecially my sales rep David Huang was done quickly and professionally.the new technology is overwhelming but rally is doing their part.howard Moskowitz More

by powdercoat744
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, David Huang

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Feb 06, 2023

Rallye BMW responded

Thank you for the review! We are thrilled to hear that David delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Rallye BMW!

February 03, 2023

Dealership Rating
Employee Rating

Mr Trotta is all about making sure his customer are satisfied with the service and reliability of the work performed. More

by TWOASONEPLUSTWO
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Sharonda James, Frank Trotta , David Diaz

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Feb 03, 2023

Rallye BMW responded

While I am happy to hear our team has taken the time to ensure you are satisfied with our services, I am sorry that we fell short of our five-star standards. If there is anything we could have done to improve for you, I would love to hear your feedback. Please reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

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