Wade Hooker
Wade Hooker at Master Buick GMC

Wade Hooker | Page 3

Pre-Owned Sales Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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35 Reviews
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35 Reviews

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35 Reviews of Wade Hooker

January 22, 2019

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Employee Rating

Great people and quality work Always the best people to deal with. Friendly and attentive to all our needs. Always willing to help. Thanks so very much and keep up the good work. More

by HeatherW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Hensley, Al Kemp

Jan 22, 2019

Master Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 18, 2019

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Employee Rating

Best buy I have purchased several cars/trucks new and used but I have to say that my purchase this time was better than any other. Thank you, for prompt and pr More

by Mike7991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gage Welch, Jeff, finance

Jan 21, 2019

Master Buick GMC responded

Thank you so much for your review, Mike! Congratulations on your purchase! I'm ecstatic to hear that our team made your experience the best you've ever had! It's what we work hard to do for all of our customers as well as ensuring their satisfaction. Please know that your business is appreciated and we look forward to working with you again in the future! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 08, 2019

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Employee Rating

GREAT SERVICE DURING AND AFTER THE SALE. We just purchases a used GMC pick up and a Buick Enclave from this dealership. These makes the 5th purchase from this dealership and we have always r More

by bruce1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone, Gage Welch

Jan 08, 2019

Master Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Dealership Rating
Employee Rating

Easy and Painless! Dealership & personnel were so easy to work with. I was in a crunch and had made a deposit on another vehicle at a different dealership and needed ans More

by J.Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Hensley, Mary PIleggi, Keith Stone

Jan 04, 2019

Master Buick GMC responded

Thank you very much for taking your time to leave us a great review! Congratulations on your truck! We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 28, 2018

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Employee Rating

No pressure on me. Love the way Rob Dickinson, my sales consultant, and others treated me. We have purchased from Masters before and we will continue to go back. Thank More

by Fdbgmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2018

Master Buick GMC responded

Congratulations on your Acadia! I’m very glad to hear that your experience with Rob has been very positive. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 07, 2018

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Employee Rating

Master Buick GMC Augusta, GA New car purchase It is so nice that purchasing a new car is now a pleasant experience and a teamwork experience. No haggling, stress and everything is taken care of wi More

by Retailtherapist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Charles Williams, Bernard Hughes , Keith Stone, Mike Harper

Dec 07, 2018

Master Buick GMC responded

You have described the atmosphere we always want our customers to have! We are thrilled you had a great experience and thank you for taking the time to let us know about it! Please call us if we can help you in the future! Kathy Hensley Master Buick GMC

December 06, 2018

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Employee Rating

Awesome Experience Nicole was my sales rep. & was so helpful. I brought my newborn with me and she helped accommodate all my needs during the whole experience More

by ATMILES1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Rowell , Jeff McKee

Dec 07, 2018

Master Buick GMC responded

Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Nicole was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

October 24, 2018

Dealership Rating
Employee Rating

Car trouble. Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle More

by Bbstrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Phillip Towns

Oct 24, 2018

Master Buick GMC responded

Thank you for taking the time to tell us about your visit! Out team appreciates your business and looks forward to the opportunity to serve you again in the future! Kathy Hensley Master Buick GMC

October 22, 2018

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Employee Rating

Reliable & helpful Always helpful & trustworthy Explantion of work done much appreciated Concerned that there is such a turnover in the service department. Have alway More

by LWITTENMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Sue Oertle , Brad Gillespie

Oct 22, 2018

Master Buick GMC responded

Thank you for great review of our Service Teams! Be assured that our Service Director has been with us over 20 years and our Service Managers even more years in the business than that! We find and train the best and you will always be the center of our focus! Thank you for your business and we look forward to seeing you again! Kathy Hensley Master Buick GMC

October 14, 2018

Dealership Rating
Employee Rating

Very satisfied, quick and painless I would recommend Buick Master to anyone looking for a new or pre owned vehicle. This was my second truck purchased from them. I will probably be gett More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward , Al Kemp, Bo Starke, Keith Stone

Oct 15, 2018

Master Buick GMC responded

Congratulations on your recent purchase, Eric! Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Regards, The Master Buick GMC Team

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