Wade Hooker
Wade Hooker at Master Buick GMC

Wade Hooker | Page 3

Pre-Owned Sales Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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31 Reviews
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31 Reviews

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31 Reviews of Wade Hooker

December 28, 2018

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Employee Rating

No pressure on me. Love the way Rob Dickinson, my sales consultant, and others treated me. We have purchased from Masters before and we will continue to go back. Thank More

by Fdbgmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2018

Master Buick GMC responded

Congratulations on your Acadia! I’m very glad to hear that your experience with Rob has been very positive. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 07, 2018

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Employee Rating

Master Buick GMC Augusta, GA New car purchase It is so nice that purchasing a new car is now a pleasant experience and a teamwork experience. No haggling, stress and everything is taken care of wi More

by Retailtherapist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2018

Master Buick GMC responded

You have described the atmosphere we always want our customers to have! We are thrilled you had a great experience and thank you for taking the time to let us know about it! Please call us if we can help you in the future! Kathy Hensley Master Buick GMC

December 06, 2018

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Employee Rating

Awesome Experience Nicole was my sales rep. & was so helpful. I brought my newborn with me and she helped accommodate all my needs during the whole experience More

by ATMILES1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Rowell , Jeff McKee

Dec 07, 2018

Master Buick GMC responded

Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Nicole was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

October 24, 2018

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Employee Rating

Car trouble. Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle More

by Bbstrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Phillip Towns

Oct 24, 2018

Master Buick GMC responded

Thank you for taking the time to tell us about your visit! Out team appreciates your business and looks forward to the opportunity to serve you again in the future! Kathy Hensley Master Buick GMC

October 22, 2018

Dealership Rating
Employee Rating

Reliable & helpful Always helpful & trustworthy Explantion of work done much appreciated Concerned that there is such a turnover in the service department. Have alway More

by LWITTENMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Master Buick GMC responded

Thank you for great review of our Service Teams! Be assured that our Service Director has been with us over 20 years and our Service Managers even more years in the business than that! We find and train the best and you will always be the center of our focus! Thank you for your business and we look forward to seeing you again! Kathy Hensley Master Buick GMC

October 14, 2018

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Employee Rating

Very satisfied, quick and painless I would recommend Buick Master to anyone looking for a new or pre owned vehicle. This was my second truck purchased from them. I will probably be gett More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

Master Buick GMC responded

Congratulations on your recent purchase, Eric! Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Regards, The Master Buick GMC Team

October 02, 2018

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Employee Rating

Good service They work to get it to as close as they could to the price that I could pay a month. The salesman who sold us the car was very helpful in the process More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gage

Oct 02, 2018

Master Buick GMC responded

We are thrilled that we were able to get you a payment that you needed! Congratulations and welcome to the Master Family! It is a honor to do business with you and we look forward to seeing you again for service! Kathy Hensley, Owner

August 08, 2018

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Employee Rating

Best car buying experience by far!! After going to several dealerships over the course of 3 days..looking for our 16 year old a car!! Master Buick GMC was by far the highlight of our sea More

by Amyk23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lokey

Aug 09, 2018

Master Buick GMC responded

What a great review! We are so thankful you took the time to let us know about your experience! Congratulations to your daughter and please let us know if we can be of any service to you all! We are here for you! (And your daughter!) Kathy Hensley, Owner

August 04, 2018

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Employee Rating

Very helpful, honest and a professional attitude Went to another dealership at first, only got the run around, Master GMC very straightforward in pricing no gimmicks. Upon arrival at dealership gree More

by sterlingwhite62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary PIleggi, Keith Stone

Aug 04, 2018

Master Buick GMC responded

Thank you for letting us know our goal of being totally transparent with our pricing came across to you! We know that that means something to our customers in this internet age where what you see isn’t always what you get!! Thank you so much for your business! We are honored to serve you! Kathy Hensley, Owner

August 03, 2018

Dealership Rating

buying a truck very friendly worked with me on a good price for the truck over the phone bedore looking at the truck. told me everything that i need to know before b More

by koty360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Halupa

Aug 03, 2018

Master Buick GMC responded

Thank you for your great review! We are so glad that process over the phone was smooth and easy! Thank you for your business and welcome to the Master family! Kathy Hensley, Owner

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