Wiem Head
Wiem Head at Big Star Cadillac

Wiem Head | Page 5

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Wiem Head

December 03, 2023

Dealership Rating
Employee Rating

I was very please with the service from my sales rep. , Wein and the dealer, however I would like to point out that I purchased a Diesel Escalade and never was I told the specs on it for instance, by law More

by Julie Rousseau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Dec 04, 2023

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

Dec 04, 2023

Big Star Cadillac responded

Julie, We will have someone from our finance team reach out to you regarding documents. Have a great day!

December 02, 2023

Dealership Rating
Employee Rating

I know they are trying but I would really like my car back (2024 Lyriq) More

by MKHAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Dec 04, 2023

Big Star Cadillac responded

Thank you for your review. Please reach out me directly so that I can determine if there is anything that we do to expedite your vehicle service. Jason Wilson, Service Director, jwilson1@bigstarcadillac.com

November 30, 2023

Dealership Rating
Employee Rating

She is a nice person , easy to ask so many question and provide good service More

by Van Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Nov 30, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 24, 2023

Dealership Rating
Employee Rating

Great service eventhough we had an issue with parts due to availibility they took really good care of me. Great service More

by RANFARIAS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Bobby Miller, Ainsley Roark, LeAnna Kerr , zzKarah zzGonzales, zzBritney zzNorman

Nov 28, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 31, 2023

Dealership Rating
Employee Rating

Great customer service! Wiem is a friendly professional who listened to our needs/requirements. Will gladly refer others to Wiem and Big Star Cadillac. Thanks for a great More

by marshahaag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

Nov 01, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 15, 2023

Dealership Rating
Employee Rating

I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More

by CECBLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 14, 2023

Dealership Rating
Employee Rating

Wiem is a very professional, efficient and to the point! This is my 2nd vehicle with Wiem. She sure knows how to conduct business! I Highly Recommend her! More

by villamarisol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 14, 2023

Dealership Rating
Employee Rating

The whole experience was awesome & Wiem was excellent to work with. We are very excited with our purchase. More

by thelukeduke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cauton, Kelly Wilson

Oct 16, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 13, 2023

Dealership Rating
Employee Rating

Good experience and service by the dealership service department and my service advisor Ainsley Roark. Thanks for the good work. More

by BROWN7557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Jose Teran

Oct 13, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

September 18, 2023

Dealership Rating
Employee Rating

Viem is very good to me always, she answers all my questions I ever have. More

by DANIELLE.NEEDHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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