William Fanning
William Fanning at Master Buick GMC

William Fanning | Page 2

Customer Assistance

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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5.0
88 Reviews
5.0

88 Reviews

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88 Reviews of William Fanning

May 31, 2026

Dealership Rating
Employee Rating

They were friendly and prompt. I sat in comfort while I waited, drinking complimentary Kuerig coffee. At the end I received a lovely complimentary car wash which was badly needed. More

by rosegoossen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings

Jun 01, 2026

Master Buick GMC responded

Thank you for your wonderful review, Rose! I’m delighted to hear that you enjoyed our friendly service and were able to relax with some coffee while waiting. I’m also glad you appreciated the complimentary car wash! We look forward to welcoming you back to Master Buick GMC Augusta in the future. Safe travels! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 28, 2026

Dealership Rating
Employee Rating

The service team worked me in for an unscheduled oil change and had me back on the road in 90 minutes. More

by rick.connolly
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings

May 29, 2026

Master Buick GMC responded

Thank you for your kind words, Rick! I’m thrilled to hear that our service team at Master Buick GMC Augusta was able to accommodate you for your unscheduled oil change and get you back on the road quickly. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 21, 2026

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Employee Rating

Excellent! I have used this dealership for over 30 years and have purchased many automobiles. I have gotten great service and good prices. More

by kelly.richard06
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2026

Master Buick GMC responded

Thank you for your wonderful review, Kelly! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It's fantastic to hear that you've consistently received great service and good prices. We look forward to continuing to serve you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 19, 2026

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Employee Rating

All requested services completed on time and as expected. Gavin was very professional and knowledgeable More

by CHARGONICH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Charles Williams

May 20, 2026

Master Buick GMC responded

Thank you for your wonderful review! I appreciate your kind words about Gavin and am glad to hear that all requested services were completed on time and to your satisfaction. Our team strives to provide professional and knowledgeable service at Master Buick GMC Augusta. We look forward to seeing you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 17, 2026

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Employee Rating

Everything was great. Fast service. I wish I had more than 2 free service . I think the warranty should be longer More

by stacielewis82
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Master Buick GMC responded

Thank you for your feedback, Stacie! I’m delighted to hear that you had a great experience with fast service at Master Buick GMC Augusta. I appreciate your thoughts on the warranty and service offers, as we strive to meet our customers' needs. We hope to see you again for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 17, 2026

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Employee Rating

Everyone was super nice. So glad I purchased my car from Master’s Buick. Keep up the good work. More

by wknox72
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2026

Master Buick GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with me at Master Buick GMC Augusta. I appreciate your support and encourage you to come back and see me anytime! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 02, 2023

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Employee Rating

Great service! Friendly helpful quick! Everyone goes above and beyond to help and they explain everything! More

by Rhodesinteriors
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bo Starke, Gage Welch

Feb 03, 2023

Master Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Master Buick GMC Augusta, we value our customers and we look forward to seeing you down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 02, 2022

Dealership Rating
Employee Rating

Great service. Started back with using GM employee discount ordering 2005 GMC Envoy XL (still owned), salesman Wayne Morgan. Same when ordered a 2010 GMC Sierra P More

by bergum76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Starke, Wayne Morgan, Bo Starke

Dec 05, 2022

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 27, 2022

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Employee Rating

The staff and personnel are very professional helpful. I was able to walk in and get my first service on my GMC 2500 they took care of it no problems thank you. From day one when starting my purchase of More

by gthicks3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes , Bo Starke, David Truitt, Earle Lovering

Oct 28, 2022

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 01, 2022

Dealership Rating
Employee Rating

So far, I am please with the after sale service that I receive from Master's Buick GMC. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Master Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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