Zach Claybrooks | Page 15

Not real happy that it took five trips to eventually fix the issue on a less than 1 year old Toyota Camry. We spent a lot of our time bringing the vehicle and picking it up in a very high traffic area where the issue on a less than 1 year old Toyota Camry. We spent a lot of our time bringing the vehicle and picking it up in a very high traffic area where the dealership is located. Time will tell if it’s truly fixed or not More

by DOUGBOWLING4817 Verified Customer Verified Customer

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These people are all over the place & extremely inconsistent with their info. You can speak to 3 different employees and get 3 different quotes for the same service. inconsistent with their info. You can speak to 3 different employees and get 3 different quotes for the same service. More

by L.RAMOSALICEA Verified Customer Verified Customer

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Service was quick, but I was not informed of the duration. Grabbed a ride home and received call on way…sat in 30mins of traffic. Would have stayed at the dealership if I had known. Also, the mai duration. Grabbed a ride home and received call on way…sat in 30mins of traffic. Would have stayed at the dealership if I had known. Also, the maintenance light/notice is still on! More

by rrr Verified Customer Verified Customer

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Oil change and emissions took over 1 1/2 hours. Then, when I checked before leaving the tech had left one of the bolts out of my skid plate. It took another 30 minutes to replace my missing bolt. O Then, when I checked before leaving the tech had left one of the bolts out of my skid plate. It took another 30 minutes to replace my missing bolt. Oil was everywhere. Dumped all inside my skid plate and dripping on to the ground. The service manager had to fix the situation himself. 2 hours, poor job performance and attempted to deceive me into thinking the job was done correctly. If I hadn’t checked my skid plate would have been improperly installed and missing a bolt. Someone needs to be fired.. The only redeeming factor was the service manager. He at least got it fixed eventually. I’ve been a loyal customer of Cobb county Toyota for years. I will not be returning to do business again. More

by dmb350 Verified Customer Verified Customer

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I had bought 4 new tires about a month ago and I noticed some shaking while I drive. I took it in to have the tires re-balanced and they found a bad tire. They replaced and now all is good. some shaking while I drive. I took it in to have the tires re-balanced and they found a bad tire. They replaced and now all is good. More

by rusty.thomp Verified Customer Verified Customer

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Experience was great, I appreciate the help and assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! More

by Brendy N Verified Customer Verified Customer

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My representative was not readily accommodating when I questioned my bill against what I physically saw what was done. I was charged for services not rendered. I had to push pass her and demanded to speak questioned my bill against what I physically saw what was done. I was charged for services not rendered. I had to push pass her and demanded to speak with the supervisor who removed charges from my bill that he confirmed was not done upon inspection of the vehicle. …If a service is not done don’t insist that the customer pay and physical verification not done. … More

by chrisroru Verified Customer Verified Customer

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Thank you for changing my oil in my 2010 FJ cruiser. I was worried about the oil and you took care of it I was worried about the oil and you took care of it More

by BOBJONELL Verified Customer Verified Customer

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Everytime I am here they treat me like family. Literally like a family member. I was took care at the highest level and always will return and continue to recommend sales and service to people aro Literally like a family member. I was took care at the highest level and always will return and continue to recommend sales and service to people around me. More

by brendan Lazaroff Verified Customer Verified Customer

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It was a pleasure to be at the Conn County Toyota. Thank you very much. Thank you very much. More

by MIGUELITA2473 Verified Customer Verified Customer

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