Zach Claybrooks | Page 34
Service Manager
Cobb County Toyota
2111 Barrett Lakes Blvd
Kennesaw, GA 30144
404 Reviews
Write a Review404 Reviews of Zach Claybrooks
August 20, 2023
Although the dealerships may charge a bit more, but in this case I have ease of mind because they have been honest and upfront about what I need for my toyota this case I have ease of mind because they have been honest and upfront about what I need for my toyota More
Other Employees Tagged: Austin Meek, Carlos Ortega, Simon Chan
August 17, 2023
Great service department, they seem well organized and get you in and out as fast as anyone get you in and out as fast as anyone More
Other Employees Tagged: Carlos Ortega, Costas Hernandez
August 12, 2023
Pleasant service rep. Was very helpful and kept me in the loop while my car was being serviced. Was very helpful and kept me in the loop while my car was being serviced. More
Other Employees Tagged: David Cobb, Carlos Ortega, Brent Stump, Bob Nascimento
August 11, 2023
I always have a good experience with the service department. Good communication, speedy service always appreciated department. Good communication, speedy service always appreciated More
Other Employees Tagged: Brent Stump , The courtesy shuttle drivers - both very pleasant
August 10, 2023
Excellent Top Notch Service is always professionally done and in time. Simon is a great Asset for this dealership and Toyota Corporation and in time. Simon is a great Asset for this dealership and Toyota Corporation More
Other Employees Tagged: Simon Chan , Jonah
August 10, 2023
Austin was great. So very helpful. My key was made and we were ready to go very quickly. So very helpful. My key was made and we were ready to go very quickly. More
Other Employees Tagged: Austin Meek
August 10, 2023
Austin Meek is always friendly and professional. He's very knowledgeable and honest. He should be in a higher position because of his dedication with customers!! He's very knowledgeable and honest. He should be in a higher position because of his dedication with customers!! More
Other Employees Tagged: Rob Smith, Austin Meek, Katie Fuller, Costas Hernandez, Simon Chan , Greg Munroe
August 10, 2023
I took my vehicle in for routine oil change service, and noticed the following week that there was an unexplained issue of a small metal piece missing from the area left of the steering wheel. I tool the ca noticed the following week that there was an unexplained issue of a small metal piece missing from the area left of the steering wheel. I tool the car back and spoke to the service manager about it, but was told I had to pay for the repair, because he didn’t know what caused the problem. I decided to go back and speak with the General Manager, Joel Treiger. He was very understanding and offered to split the cost for the repair. I felt that was fair and he exemplified excellent customer service in resolving the issue. More

