Back

Colonial Volkswagen of Medford

Medford, MA

4.8
1,979 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Contact Dealership

340 Mystic Avenue

Medford, MA

02155

Directions

By Type

Showing 1,979 reviews

March 25, 2023

Paul Lazzaro did a fantastic job taking care of my purchase and was great about staying in touch by text, email and voice throughout the process. This was my 2nd positive experience buying a car and I More

by barry.rafkind
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Barry, and look forward to your next visit.

March 24, 2023

Excellent service. They keep you informed on the status of the repair all throughout the process. More

by JSHUBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 23, 2023

Great job Easy process The final paper work was off slightly but they took care of it right away - super easy More

by dselib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Colonial Volkswagen of Medford responded

Congratulations on your new purchase! Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2023

Steve was great and tracked down an Atlas RLine Black within a few days. Buying and financing was easy. Steve communicated clearly and consistently through whole process. More

by Tjcollins1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Colonial Volkswagen of Medford responded

Congratulations on your new Atlas, Tj! It's fantastic to hear that Steve provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford.

March 21, 2023

I had my 2022 Atlas in for regularly scheduled maintenance and it didn't take them long to finish it. They were very polite and did the work promised. More

by willp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Volkswagen of Medford responded

Will, We are very happy to have provided you with such a positive experience! Frank and our team sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 19, 2023

Can't say enough about all of our experiences we have had with Greg Cohen when looking into our vehicles. He and the staff at Colonial Medford are always pleasant, Greg always goes above and beyond to share More

by stizznice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Colonial Volkswagen of Medford responded

We are very happy to hear that Greg and our staff provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

March 17, 2023

Just bought my first car here with Paul Lazzaro and he was amazing to work with! He kept me in the loop with everything that was happening and made sure my best interests were prioritized. Highly recommen More

by aderv123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. Paul and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2023

Purchased a Atlas SEL from Paul Lazzaro, he is the best in the business; very helpful, knowledgeable, no pressure, and patient. I look forward to working with him for all my future car purchases. Thank you More

by Jay Gomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Colonial Volkswagen of Medford responded

Jay, Thank you so much for your kind words for Paul, and for taking the time to leave us this wonderful feedback!

March 15, 2023

The Customer service rep was very nice at desk will be back again for sure . More

by angelo-lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear that you had such a positive experience! If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2023

The service advisor, Daniel Swartz, was courteous, efficient, friendly and nice. At many places, car dealerships, grocery stores, etc the employees make you feel as though they’re doing you a favor More

by dwhomka
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro. Excellent!
Mar 15, 2023 -

Colonial Volkswagen of Medford responded

Thank you for your kind words for Daniel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

...
45
...