Nice Customer Service - akarlah23
I recommend this dealership great customer service im so exited for my new car thanks to francisco rodriguez i was able to do it thanks a lot nissan
Best car buying experience ever - Barry Schuman
Can't say enough good things about my experience at Midway Nissan. I had made a first visit to another dealership in town, and left there feeling all dirty and slimey from their sales managers. I really wanted a new Rogue, so I stopped by Midway and all I can saw is WOW.. My salesman, Alec, was great. But my sales/finance manager, Rita, went so far above and beyond my expecations. I had a monthly payment limit in mind. She beat it. I had an interest rate I wanted. She lowered it. I wanted an extended warranty added. She blew it out of the water. She made the car buying experience as painless as possible.
Seamless Transaction - momjeeps
I stopped in to test drive a car I had researched online for my kids' first car. I exchanged contact information with Gino Kozeli. We hashed out the deal over texts. I went in and signed paperwork and took delivery of the car within an hour. Very smooth and fair transaction.
My only suggestion for the next buyer would be to do your research and be ready to counter the added items that are attempted to tack on after you think the deal is done. This is common with many dealerships, but they made good on their original deal after I called them on it. I have had previous transactions at other dealers that have fallen through at this point. So I was happy to get past this with Larry H. Miller Nissan.
Buying a used car - Jennifer
We used the car buying service through USAA. We had a couple of specific cars picked out from different dealerships. Never have we been able to leave after test driving a vehicle. We always end up being run through all the departments. Jasin Loop was quick, friendly and did not give us this hassle that we were dreading. We ended up buying the car from here. Great experience! will definitely go back here again.
Great buying a xperience - Sadiebo1
Betty Gonzolez was my sales person. I didn't feel pressured. She listened to what I wanted and helped me to find what I wanted in my budget. I wanted a new vehicle. My first new vehicle. She helped me get the truck I wanted and stayed in my budget. She worked with Juan Salazar in finance to get me the most interest rate possible. Being my first brand ne vehicle I really wanted an extended warranty but, the extra was putting me over on my budget. Juan joked with my financing and got my interest rate even lower so, I could have that extra warranty and piece of mind without the financial strain. It was all an easier and more pleasant process than I expected. I would recommend ABC Nissan and Betty for your next Nissan purchase.
New Car Purchase - tatajun
Garrett was exceptional in all angles despite the fact that the vehicle we specifically wanted was not available. The entire team tried their best to procure the vehicle we wanted and I would just like to commend Garrett for his patience in dealing with our request. Although it was frustrating to have to return the next day, I still give them a 5 star.
Wonderful experience, we love our new WRX - TheMegan
We're completely pleased with out purchasing experience at Flagstaff Subaru. Grant, our salesman, was knowledgeable and responsive without hounding us, Brad in finance answered all our questions, and John, the GM, personally delivered our vehicle. We're not local but we'll look here first when we shop Subarus again!
Know what you want before you walk in and ask for Justinl - mom2nya
Was dreading the car buying process but ended up pleasantly surprised. Our sales person was Justin Gallo and he was actually not your standard car salesman (that's a good thing). If we were in need of purchasing another vehicle I would not hesitate to use him again. Heads up - this dealership uses all of the standard tactics (mangers, assistant managers, etc. all coming to discuss what they "can do" for you. You need to go in having researched the vehicle you want, know what it's worth and stick to your price point). If you do that and work with Justin you should end up with a nice vehicle and a good experience.
Easy and Painless - Tiff
This is the second vehicle I have purchased from this dealership they have made car buying a breeze they even made sure they got me the car color I preferred. They made it very simple worked with me on a down payment with no problems. Finance took no time at all and made sure I had everything a new purchase needs I love my new 2016 Sentra
Saleman, Drew, was awesome! - Beth
I want to say what a great salesman Drew is. He is personable, listens to his customer's needs and does all he can to get the customer the deal they are looking for. I will send all my friends to him and to this dealership. I have bought 2 new cars from Drew at this dealership and have been impressed both times. Everyone is very friendly and works with customers to make them happy.
Again, the dealership is great and Drew is excellent. He made 2 different car buying experiences wonderful encounters. I have been very impressed.
Very Friendly - CAndrews
My wife and I both bought cars from Nissan yesterday. Our Salesman was very friendly and helpful. At no time did we feel pressured into anything. Our experience in the finance office was her good as well. I thought for sure I wasn't going to get any add-on things as this is always what I do, however, once they showed us what was covered I paid the extra $4 month it was for my car. There were things on that warranty that I have indeed had to replace on my previous car and living in AZ air conditioners take a beating so having that alone covered was worth it. I can honestly say this is the first add-on warranty I've seen that actually covers things that really do break. Great place to buy a car.
Lies .lies lies - Jesse Garcia
So I called Anderson Nissan in lake havasu to ask about a used car they had on their lot.and told them I would be driving from out of town but will be stopping to check out another car at another dealer before I stopped there.so they did everything to convince me to make them my first stop even saying they had a brand new altima sv with 5k off sticker price so that convinced me.well of course after I test drove it I was told it was 27k not 22k and that they have "new ppl" that don't know what they are talking about.yet it was a sales manager named Zach that told me the discounted price that they of course didn't want to honor. I walked out and I will not be doing business here.
East Valley Nissan--buyers beware - Don't buy from here
I purchased a new car May 10th..during the negotiations, I was promised a check for 1k to be mailed to offset a larger payment. No check after 7 calls in 2 weeks..no one even returns my phone calls.
I would have never bought here if I had known they don't follow through..
Purchasing a NV3500 - Living the DREAM
My wife and I went in to look at NV3500 passenger vans. This is the only large van that we liked, that didn't make us look like a Christian church group on a road trip. We were shown a couple that they had on the lot, however they didn't have the color or options we were looking for. We were told that the SV did not have the option to have the backup camera installed. We made a few calls and found out that was a lie, they only told us that so we would purchase one they had on the lot. We live in Gilbert, however we ended up purchasing from Avondale Nissan....well worth the drive! We called them, they ran our credit, prepared all the paperwork, we were in an out in less than 30 minutes. This is the way to purchase a vehicle! Be sure to ask for Trudy, she will take care of you. I use Power Nissan for our service, however I am starting to feel that I may need to switch. I leave messages that never get returned or I try calling and nobody picks up the phone....it just rings. They started out strong when they first opened, however as personal have left, the qualify for service has all but vanished.
Didn't listen - nissan
Howie was fine as a person but he was poorly trained. We said specifically what we wanted. Instead of pointing us to what we were interested in or just saying they didn't have it, he proceeded to bring out what he thought we needed. Wasn't even close to what we were looking for. Then when he did find a style we were looking for, it had a leaking head gasket. Really, you would have that on your lot? Avoid, Avoid, Avoid. We will never set foot there again.
The salesperson kept calling me pops. Really?
Horrible - nbsanchez
I took my car to Jim Click for an oil change since i have the life time oil change. I asked them to also take a look at my battery since my car has been laboring to turn on. I was told that every thing checked out and that the battery was fine. Now less than a week later i have a completely dead battery. When i called to ask what happened they said that it's impossible to really tell if a battery is going bad unless it's laboring to turn over, which it was. They pretty much lied straight to my face. Luckily this happened before my move across the country but it's not like they really would have cared either way.
Warranty claimed but no performed - mmouse
I had my Juke towed to the service dept because my car was making whining noise and losing power. They told me that the cvt fluid was overfilled, that it was corrected and no problems with the transmission. 1 yr later it was having the same problems. I took it to another dealer service dept. as now I live out of state. They told me that Lamb made a warranty claim to replace my transmission but it was not done. The transmission it the original. So lamb put me back into a car that had a failing transmission that can go out at any time, they collected on a false warranty claim and lied to me.