Robert Sprouse as a salesperson and now a friend. - Sharron and Jerry Durden
Robert was considerate, courtesy and extremely helpful to my wife in selecting a Rogue. We felt no pressure and enjoyed working with him. I would highly recommend him to friends and family. My wife and I have found a new friend in Robert Sprouse
loyal customer - AmberA
My husband and I have purchased 3 vehicles from midway and have had great service. Johnathan was our sales person for the most recent vehicle we purchased. We had a great experience overall and he was very knowledgeable, helpful and patient :) we will continue doing business there.
Perfect Transaction - Jackie Nerell
Honest and easy to negotiate with. Everything was right up front! Will return for future car! Highly recommend this dealer. Entire staff was wonderful. Quick and easy from beginning to on end.
Buying a used car - Jennifer
We used the car buying service through USAA. We had a couple of specific cars picked out from different dealerships. Never have we been able to leave after test driving a vehicle. We always end up being run through all the departments. Jasin Loop was quick, friendly and did not give us this hassle that we were dreading. We ended up buying the car from here. Great experience! will definitely go back here again.
I had an awesome experience - salvador8750
I had an awesome experience and I am super happy with my car. I feel that Jimmy got me the best deal and I would recommend him to anyone. Go See Jimmy if you want to buy a car here
Best purchase experience yet! - Nathan
Everyone from sales to finance was stream lined. They even waited outside for us to pull up. Scott MADE this deal from beginning to end.
All the staff from sales to finance to managment were always smiling and over the top helpful. Coulter Nissan made me and my wife feel like all they wanted to do was help. Scott answered all my questions and was candid the entire time. I would definitely recommend them. Driving our new Armada we wear our Coulter badge with pride.
Coming from a guy "in the business" Keep up the great work!
Welcoming and committed to customer satification! - Kenneth Reibold
I wanted to take a few minutes a recognition of John Breeser's services provided 5/19/2016. I first inquired about a trade in on my vehicle, 2013 Nissan Altima. After finding out that my trade in value was significantly lower than the payoff value of my vehicle I decided not to pursue the car purchase. John was kind enough to repetitively get a hold of me so he can assist me with my needs. I decided to reply back to an email of his and inform him of my current situation and without hesitation he came back with a proposal on a new 2016 Rogue SL that would only bring up my payment by another $20. After a few emails back and forth, I decided to come into your facility and speak to John in person regarding consideration to the new purchase/trade. John was very welcoming and did not waste time in getting everything in place before my arrival. There is a reason I've purchased my last few vehicles through John's services. John knows how to do business and knows how to treat his customers. Overall, my visit satisfaction would rank 5 out of 5 stars. I continue enjoying my business with Peoria Nissan and believe that's highly attributable to Johns services provided time and time again. I want to thank you and John for making my experience in car buying such as remarkable experience.
Great experience - Arizona maisy
Our Sales Consultant Denise Jones, went that extra mile for us. She made the car buying experience painless. If you are in need of a car, go see Denise! She will make sure you get what you want with no "high pressure" tactics. Thank you Denise. We love our Rogue.
Also, Rick in Parts was awesome too.
The most Impressive and Easy Experience - Elizabeth
We went in to purchase a Subaru Outback, and our experience was a pleasure. Everyone we spoke to was very personal and pleasant. We highly encourage all dealers to take note from the owners RYdell auto group. They understand how to treat customers with respect and deliver a sale with no high pressure or gimmicks. We will be telling all our friends about Flagstaff Subaru! Thank you!
What a nice experience for a change. - grdone1970
We came to Lawley Honda after dealing with the crooks at the auto mall dealership in Tucson. It was like day and night.From the moment we drove up, until the deal was finished was top notch.We also bought the car for almost 2000.00 dollars less than the greedy dealership in Tucson.Thanks Arnie and Jerrett, you guys rock. I will be back for my next one.
Wonderful Buying Experience - Christine
Easy, friendly and professional service; Kimson Baker and Ted Kelly were knowledgeable; treated us like family! Best car shopping experience ever; I highly recommend Thoroughbred Nissan...it's a win win!
We want your car, even though you drive a truck! - enrique manana
I bought a truck from this dealership when it was part of the Earnhardt network. Three years later, I get repeated calls from Quinn "Just want give call you one final call (for the third of fourth time), we have a customer that is looking for a vehicle just like the one you're driving." Quinn doesn't even know what kind of car I drive or else he would have said "truck." "My manager has authorized me to pay you more than market value." Seriously Quinn?
Bait and switch - 84 Carrera
I had expressed interest in a new GTR, but couldn't justify the cost. When a saleswoman called and told
Me a 2009 had come in, and would sell for upper 50' to lower 60's. A little more than I planned, but close enough. I got ready to do the paperwork at the dealership wanted $72,000 firm. I had already knew the car should retail between $53,000 and $57,000 according to 4 common guides.
Had I been told it was $72,000, I wouldn't have wasted my time.we live in a relatively small town, approximately 3 hrs from Las Vegas. The dealer must not mind all the sales business they lose from these tactics. I will make sure that I take this opportunity to share my experience with any of my friends and acquaintances. I have lived here almost 30 years, and I know a lot of people!
Didn't listen - nissan
Howie was fine as a person but he was poorly trained. We said specifically what we wanted. Instead of pointing us to what we were interested in or just saying they didn't have it, he proceeded to bring out what he thought we needed. Wasn't even close to what we were looking for. Then when he did find a style we were looking for, it had a leaking head gasket. Really, you would have that on your lot? Avoid, Avoid, Avoid. We will never set foot there again.
The salesperson kept calling me pops. Really?
Horrible communication and follow through - boltfan74
These folks need a lesson on how to communicate. Made an offer, agreed on a price, offered to pay for the truck or pay a deposit as I was driving from another state to pickup the vehicle. I even had the offer in writing from them, so there was no confusion that we agreed upon a price. Found a shop down the road to perform an inspection and silence. They didn't return calls, and sold the truck to someone else the next day.
Should have known better, the communication from the get go was poor. Lorenzo the sales rep who responded to my online inquiry was inept. Nick the manager blamed the rep for not passing along information, just an overall time waste and beating. Maybe I dodged a bullet.
Do not come here - Clari
I am writing this so future customers pay close attention to your buy and to make sure what the sellers are saying is accurate. I had a horrible experience here and I did not receive what they said it was going to be I ended up paying way more then I was told. (No this is not for the tax money,but actual car price) I came to Nissan to ask for my contract and Never have I gone into a place where the customer service was ridiculously rude! David Mojadidi did not want to help in any way first because he knew I wasn't going in to buy a car but to ask for my contract, he did not want to bring someone to translate because my English is not great I was so shocked by the way I was treated. But overall I just want to give a heads up for future customers about Nissan at Jim click. To look over carefully and even if they keep you there for hours and you're tired don't trust everything they tell you and make sure everything they are telling you is on paper and that is what you are signing. I will most defenitey never comeback to Nissan or refer anyone to this Nissan. I have gone to other Jim clicks and have gotten very good service and regret not buying from somewhere else.
Not paranoid - paschnn1
Purchased an excellent used Nissan Titan still under warranty. As far as manufacturer service? Wonderful experience, never better in 45 years buying U.S. cars. Lamb Nissan? Not so much. I contacted Lamb Nissan regarding basic service/after market items, (hide-away step for bed access/Tonneau cover). The initial response was acceptable. I decided to purchase both items and have them installed by Lamb, (cost/installation/oil change estimate would be near 2k). I asked the service man, (same fellow who answered my primary request) to schedule it, (either THU or FRI, my days off), and to give me a "heads-up" about a week in advance, (they're in Prescott Valley, I'm in Cottonwood +/- 100 miles round trip). Weeks went by and I never heard from them again. I contacted Nissan USA, they assigned a case worker, case worker contacted me 2-3 weeks later.... Asked if Lamb service had gotten back to me. I told him I never heard from them gain. He apologized and stated that "bottom line, they're a private business and Nissan can only make suggestions". Gave me a $200.00 pre-paid as an apology to be used @ any dealer. Here's where it gets rather "odd". My air-conditioning fan went out. I called Flagstaff Nissan Service, gave my name, what I wanted and discussed whether or not the fan was still covered, when they could get one in and what the estimated cost for parts/labor would be. (Flagstaff is about as far from Cottonwood as Prescott Valley which complicates things for me), The service tech said he would check, put me on hold - suddenly the phone went dead, then it rang and I had been transferred to some unrelated company voice mail asking me to leave a message. I've made arrangements to have a non-dealer service center do the work. My advice? steer clear of purchasing a Nissan near Cottonwood, The manufacturers are very helpful/professional, Lamb and Flagstaff dealers? Well, unless your into Sadomasochism, steer clear.