"New Car, Thank You" - YolyP
I received excellent customer service at Sonora Nissan. Thanks to the professional and well service I reviewed by Jose Zavala and Luis Valenzuela, I was able to trade in my car. Thank you!
Great Service - Happy owner
Had an amazing car buying experience at Midway Nissan. Chris our sales rep and Patrick our finance manager were just amazing, Patrick helped us get a lower payment with the finance company and Chris i just could not be happier with. When we were walking in he was leaving for lunch, he put his lunch off and helped us look at several cars, due to his expertise we ended up buying two cars.
Midway Nissan thanks for great costumer service.
Awesome - Ni55an
No BS going back and forth on the numbers. The deal was done quick and I got my car the same day. I would highly recommend L. H Miller Nissan. Donte went through all the specs of the car in detail.
Great Experience - LWalter
I had spoken with Jeremy on the phone prior to visiting the dealership, When I arrived the vehicle that I was interested in was up front and Jeremy made me feel very comfortable with my choice. Jeremy is very personable and made me feel that I was the most important person in the lobby. He helped me to get exactly what I had requested on the phone, I am very happy with my new Altima and I would definitely refer anyone to Jeremy and ABC Nissan
Looking for a New Car? Go see Frank "the tank" - Steven Mancini
My Wife bought her Nissan Rogue from Frank the Tank, was able to work with getting her payment down to what she could afford.
Fast forward to 2 months and I decided to purchase a new car as well. Again great customer service, when you go see, Avondale Nissan, ask for Frank the Tank, you wont be disappointed. .
Easy, friendly, efficient, good experience! - arenarobertson
I talked to Mollie and she was so great to work with! Had everything set up for me when I got there! Everything I wanted and what we had agreed on over the phone happened! It was easy and stress free for me. I will be doing business with Mollie and Coulter Nissan in the future! Sending all my Friends and Family their way.!
#1 in customer service - Michelle A
I bought a new car today from Trey. I had a lot of expectations for my new car. Ultimately my expectations were exceeded. This is our 2nd car from Peoria Nissan. We will continue to doing business with you!!
Wonderful experience, we love our new WRX - TheMegan
We're completely pleased with out purchasing experience at Flagstaff Subaru. Grant, our salesman, was knowledgeable and responsive without hounding us, Brad in finance answered all our questions, and John, the GM, personally delivered our vehicle. We're not local but we'll look here first when we shop Subarus again!
Excellent buying experience! - Kim2016
Had contacted the dealer and was introduced to Michael. He made my experience easy and no pressure. If I had to purchase an other vehicle I would only use this dealer and salesperson. Any women going in alone would feel at ease with the professional way Michael treated me, as well as Art in finance. Who's care and concern for my spouse who wasn't able to make it inside to sign the paperwork, they came to us. What an overall excellent experience! Anyone looking for Nissan go here first!! Thank you Michael for making this so easy!
Saleman, Drew, was awesome! - Beth
I want to say what a great salesman Drew is. He is personable, listens to his customer's needs and does all he can to get the customer the deal they are looking for. I will send all my friends to him and to this dealership. I have bought 2 new cars from Drew at this dealership and have been impressed both times. Everyone is very friendly and works with customers to make them happy.
Again, the dealership is great and Drew is excellent. He made 2 different car buying experiences wonderful encounters. I have been very impressed.
great experience - Sharyn
Our salesman, David B Livengood, was great. He walked us through the whole transaction and answered every question we had. We would recommend Thoroughbred Nissan and especially David to all our friends,
Lies .lies lies - Jesse Garcia
So I called Anderson Nissan in lake havasu to ask about a used car they had on their lot.and told them I would be driving from out of town but will be stopping to check out another car at another dealer before I stopped there.so they did everything to convince me to make them my first stop even saying they had a brand new altima sv with 5k off sticker price so that convinced me.well of course after I test drove it I was told it was 27k not 22k and that they have "new ppl" that don't know what they are talking about.yet it was a sales manager named Zach that told me the discounted price that they of course didn't want to honor. I walked out and I will not be doing business here.
EXCEEDINGLY POOR CUSTOMER SERVICE and NO CLASS - l myers
To be direct, East Valley Nissan’s (formerly known as Superstition Springs Earnhardt Nissan) service department has EXCEEDINGLY POOR CUSTOMER SERVICE and NO CLASS. I DO NOT RECOMMEND EAST VALLEY NISSAN’S SERVICE DEPARTMENT TO ANYONE.
After dropping our vehicle off for an 8am appointment (Let me note – it took no more than 1 hour to repair when they finally got it in), WE called about 3pm to check the status and estimated time for pick-up in which we were informed that our vehicle hadn’t been taken in at that point, was going to be taken in at that time, and would be completed by about 5pm. They got busy. OK, it happens. Well, our congeniality and patience bit us is the A**. Come 4:30pm, we received a call stating that our vehicle would have to wait until tomorrow. At this point, this is NOT OK. Just as all families these days, we are very busy and had already rearranged schedules throughout the day to make things work. We now needed our vehicle. After not accepting their offer to leave our vehicle there any longer and wanting to go pick it up to take it elsewhere at another time, they managed to get it in and repaired in an hour. Now 9 hours later.
SAD – the fact that it takes one to become angered to be treated the way one should be treated is disheartening. All East Valley Nissan had to do was care/show some customer service and communicate. We all know things happen and we get busy and behind. Had East Valley Nissan kept in contact and been honest that there was a chance they couldn’t get our vehicle in earlier on, we would have had the opportunity for other arrangements; ex. opportunity to reschedule the appointment, change plans, get a rental, etc., to be made.
After doing business with East Valley Nissan (formerly known as Superstition Springs Earnhardt Nissan), for the past 10 years, we are sad to say that our last few experiences have lead us to make the decision to take our business elsewhere from now on.
BTW – you may want to note that at East Valley Nissan the time of the scheduled appointment is only the time you speak to the service advisor not the time of the maintenance, so we were told. They will get your vehicle in when they feel necessary.
Another Very Efficient Service Appointment - JAS
Took our Murano in last week for recall work. Easy to make the appointment on line. Got there early, no problem. Dropped off the care. Car was ready in about three hours. All set to go when we went to pick it up. Alex Reyes did a fine job, as always, keeping us informed about the work to be done. We'll need to go back when a part arrives for one of the recall items, and Alex explained it all. Thanks again.
Screwed me - ASUhusband1
Bought a used car from joe the fleet manager. Paid 2900 cash 24 hours later check engine light came on while trying to figure the cause of there 2 weeks after purchase driving to work gearbox warning light came on now transmission doesn't shift at all 5000 to put in new trans will never deal with this dealership again avoid them at all cost
Horrible - nbsanchez
I took my car to Jim Click for an oil change since i have the life time oil change. I asked them to also take a look at my battery since my car has been laboring to turn on. I was told that every thing checked out and that the battery was fine. Now less than a week later i have a completely dead battery. When i called to ask what happened they said that it's impossible to really tell if a battery is going bad unless it's laboring to turn over, which it was. They pretty much lied straight to my face. Luckily this happened before my move across the country but it's not like they really would have cared either way.
The most demeaning and insulting dealer I have ever met. - R. Schmidt
Honestly, this was the worst experience I've every had at a car dealership. I walked in expecting to leave with a new car. I had done my research online, got pre-approved for a loan through my credit union, knew what I wanted and how much I was willing to spend on it. Instead, I was told by the dealer that my opinions were wrong. Instead of making an (almost guaranteed) sale of a Frontier, I was told I really should be looking at the Xterra. He then guided me though the exact same search on his computer that I had done myself at home. When he continued to mansplain to me how much money I was going to lose by working through my credit union, I got up and walked out. Not only are the prices at Lamb higher than the dealerships in Phoenix or Tucson, the customer service insured that I will never return.