Anytime of the day - Voltronyellow
Got there late afternoon, but by the end of the evening, Robert "Bobby" Guerrero had us driving out in no time! EXCELLENT Service, glad i worked out great!
Honest and was more than helpful... - Andie86
Neri Ellis was very helpful with helping us find a car, did everything he could to get a deal for us. He was honest with us from the start and wasn't trying to just make a sale. We were there for a very long time and he knew we must of been hungry, so he went to get us some drinks and snacks. He made the whole process a little easier and over all a great experience. Thank you again.
Outstanding customer service! - Hudson.kim22
Bryan Rice is amazing! I was buying a car for the first time and he helped me in every way imaginable. Answered all of my questions and he wouldn't stop until every detail was complete. He had honesty and integrity while helping me buy the car and go through all of the tidious paper work. I would recommend him to anyone buying a car!
New car purchase - newedgeowner
My husband and I just purchased a Ford Edge. The salesman was Johnathan Schneider, Dana Clark was his manager and Keith was our financial interface. They were wonderful. Johnathan easily answered all of our questions, spent a great deal of time reviewing the cars operation, Dana made her decision quickly and Keith ran through the financials quickly. I would not hesitate to send friends and family in to this dealership.
Service - Cathleen
Great service , comfortable environment even during construction. My car was finished within the time frame given. I love my Ford and love the service. I will buy another Ford knowing the service is hassle free.
EXCELLENT SERVICE IN SERVICE CDEPARTMENT - BOWEN912
Brought my new vehicle in for a dead battery. Vehicle only had 274 miles on it, one week old. Service Writer was JOHN CARLOS BARAJAS. Invoice number 297471, dated 12/8/2016. John took very good care of me. He is very professional and knows his job. He is a good representative of this dealership. Please give him recognition for a job well done.
Great experience! - Ford17
Best experience and excellent service with my first Ford ever. Alex and AJ were awesome. Thank you for all your help. I love my new Ford!
Amazing Car buying experience ! - alfranco6787
I found my future car FresnoFord.com and called the dealership, Alberto answered the phone. He and I had such a wonderful conversation that I drove from the Modesto area to purchase my Ford Fusion Hybrid and love my new car. Alberto was very personable, knowledgeable and professional sale associate, it was worth the drive to Fresno since there are no dealership in Modesto come close to the customer service I received in Fresno Ford. I also had the pleasure of working with Ash in
finance; he was very personable as well and put me at ease during all the paper work that had to be done. I highly recommend these two people for future purchases of any Ford or Lincoln vehicles. The selection, BTW is awesome!!! This store has about 600 cars on the lot and I bet you will find what you want.
Great service and very professional staff! - DanoS
The team at Tuttle Click Ford have changed the way I view car buying. From the moment I walked it the doors, I felt welcome, not pressured! Grant has to be one of the most honest salesperson I have ever met!!! Walk into this dealership and I bet it will change your mind as well on how a car should be purchased...
Fastest car buying experience - SMendoza520
Great friendly staff, very polite and informative. Not to mention great deals. Nick did everything he could to help me leave with a new car.
Amazing Experience with Ken Grody Ford - BigDog3993
Ken Grody Ford in Carlsbad was truly Awesome! My visit here was such a noteworthy one that I just needed to share it. My wife and I are getting ready to go into retirement and travel the U.S. and needed to buy a truck to pull our 5th Wheel trailer, so we went into Ken Grody Ford in Carlsbad. We ended up getting exactly what we were looking for which was a brand new Ford F-250 Lariat Crew Cab 4X4 (diesel) and couldn't be more pleased. Every aspect of our experience at this dealership was an incredible. From the moment we arrived at the dealership we could feel the difference. Ian Schoenberger was our Sales Consultant and his friendly, pleasant demeanor instantly put us at ease. He was extremely professional and had an extensive background and knowledge of trucks, there towing capacities, capabilities and limitations. His vast experience in this area coupled his understanding of the vehicles we were interested in was exceedingly beneficial to us and helped us greatly in making the right vehicle selection for our needs. There was No Sales Hype, No Pressure, just a true willingness and desire to educate and help us in any way possible; it was really a breath of fresh air!
During our visit we also had the very distinct pleasure of meeting and getting to know the Co-Owner and Vice President of Ken Grody Ford, Kurt Maletych. This guy is the Genuine Article! Over and above being one of the nicest people you would ever want to meet, he also has a true desire and real commitment in making sure ALL of his customers have the absolute best Car/Truck buying experience possible. I've been to several other dealerships in San Diego and none of them are even in the same league with this guy! (When was the last time you were at a dealership and the owner walks over and greets you and spends time with you?)
The specific truck we were looking for wasn't readily available at his dealership, so he took a personal interest in our quest to help us find it. After an exhaustive search, that was no small undertaking, he was able to find a truck with the specific color combination we desired, the options and appointments we were looking and had it for us in just a couple of days. "He" made it happen!
Ken Grody Ford exceeded our expectations in every way possible! Thank You Kurt and your entire Staff; You guys are Amazing!
Tim & Sylvia F
Lucky Pricing, Nice Follow up - mogumbo
I am glad that Jim reached out to me. As a result of a pricing oversight, was worried the ridiculous low price would not be honored. I am pleased that Jim honored the transaction. Looking forward to giving my friend the Genuine Ford Skid plate and Genuine Ford bolts for his F150. Thanks again!
south bay ford the best dealer - dowal87
Walked in this dealer to check out the new 2017 mustangs. We had no plan of purchasing any car at the moment we were pasing by and decided to check them out. We were greeted by Max Miranda one of the best sales reps we have ever spoken to. He gaves us detailed information about the car and the variety of plans we had to choose from the i4 the v6 and the gt v8 as well .Thanks to Max we got the new 2017 mustang . Great Customer Service !!!! Highly recommend this place. ! :)
Awesomeness! - janeli
Chris was super nice and personable, I love the car I got and the process was no where near as stressful as I thought it was going to be. Chris and Doug worked with me and I appreciate tehm for that. I recommend Encinitas Ford.
Pepe in the service department really made me feel so... - erika_d_gr8
Pepe in the service department really made me feel so much better. He attended me as soon as I walked in the door and made sure I was on my way in under 10 minutes. I explained to him what had happened to my car as best as I could and he knew exactly what was wrong and how to fix it. After fixing the problem, he checked and re-checked to make sure it really was fixed. He was friendly and professional and I knew he really was happy when he saw the concern I had wiped away because of his work. After fixing the problem he even offered to fix another problem I had at no extra charge. Thank you, Pepe.
Great purchase experience - Amandan78
I had a great experience purchasing my new for Edge from Javier. He was very nice and professional. They matched the price I received from another dealer and made the process easy and simple. I highly recommend Javier at Chino hills Ford.
Quick and easy, one stop shop! - exploring ford
Great place for looking for a new Ford vehicle. If they don't have it in their inventory they will find one and get it for you ASAP! They were easy to deal with and very helpful in trying to find us exactly what we wanted. My wife and I drove away in a vehicle that we are very happy with.
We received a great deal on our trade-in, it was more than what we were expecting. They worked with us until we got the price that we were comfortable with monthly. We shopped around at other dealerships and Ron Dupratt Ford was where we bought our vehicle at the best price possible!
If I were to buy another Ford vehicle, Ron Dupratt Ford is where I would go.
Awesome car buying experience! - BrianA
Courteous, Welcoming, Knowledgeable, and MORE! One could not ask for a better car buying experience with the staff (Jason Corrigon) at Theodore Robins Ford. From start to finish I was provided with the utmost respect and genuine customer service throughout my experience when purchasing my new car. Every step was carefully crafted and communicated, and there was no "BS" when making and closing the deal. I would recommend Theodore Robins Ford and Jason Corrigon for your next car buying adventure.
they Go the extra lengths to get you approved! - Lovedmycar
I have to admit I was not happy after my car broke down the first couple times but looking back I never was left without transportation I was never left waiting for a call back I was always told when my car would be ready how long it would take and it was always done on time.i was impatient and angry when I had to return to the dealership to repair my car but the way they took care of their customers I couldn't complain the car had its problems but the dealership deserves more credit.
Jedi Mind Tricks - Rated
Joe and Fidel in parts are some smart vatos, they always knows what's up with the parts I'm looking for. They straight representing with that technical knowledge.
Friendly sales staff - CKAL
The sales people we worked with made our purchase effortless and got us in and out within 1.5 hours. We negotiated the price we wanted over the phone. When we arrived the vehicle and paperwork was ready to go. The only downside was the finance person. We specifically declined GAP insurance and the finance guy Robert still charged us for it on our sales contract. When we got home and realized his mistake, we called and asked for him to help us cancel it. He refused and told us we need to deal with Ford and their GAP insurance department. Very shady.
Most amazing purchasing experience! - jeffserra
Josh Voth, JB Bronner and crew were by far the most professional sales team I have ever worked with! My wife and spent less than 1 hour total at the dealership and drove home in a beautiful 2016 Ford Flex at a great price too! I would highly recommend buying your next vehicle from Ford of Upland!
Top Reviewed Specialists At This Dealership
Great service - Julie9999
Excellent. José always tries to get my car done in a timely manner. Always friendly. The place is clean, workers are friendly. Even the shuttle drivers are great. I've never had a problem with the service department.
Awesome - Monkey55
Jimmy helped me pick out a new F-150 and made sure I got exactly what i was looking for in every way. Beyond that, he took very good care of me in dealing with the paper work and made it an easy process. He also helped my parents find a mustang they liked and they have nothing but good things to say as well. Highly recommend, if your looking for a ford, look for Jimmy!
Internet Sales Consultant
Great job - the man
I came in and worked with Rudy Magana and I must say he did a great job. Im so glad they are close to home.
"My service experience" - Mickey
First I needed a battery for my key, the gentlemen in the parts department was So kind to me. And then I needed a new tire for my truck, the Service department and everyone there was very professional so willing to help me with all of my needs. I purchased my Truck from this Company, and I will always use your service to help me.
excellent - JHernandez
Excellent service. Very caring and professional. Ronnie is excellent, made miracles happen. One very happy customer! Will be another car from him again :) Thank you
Very good service - Zamora12
Ivette arceo was very nice and Polite on helping me on getting a new car I was very happy with the service she provide me
Treated like a person not Just for Profit! - ladiemint
Elk Grove Ford has proved to me that not all car dealerships are out to take your money. The treatment I received their started over 18 months ago when their General Sales Manager, Rachel Wood showed how much she cared. I wanted to thank her from the bottom of my heart the work she put in to making this deal happen. Elk Grove Ford have been trying for two years to make a way to get me out of a car over $20,000 upside down the day I drove it off the another Auto dealership. You finally fought for me again and it paid off and I'm out of that night mare! Thank you again for your caring heart and fighting for what you know is right and working more long hours because of me. I appreciate your dedication. Special Thank you to Ray my Salesman who made sure I was taken care of as well.
General Sales Manager