Easy Breezy! - Leah Johnson
Jon (sales) and Keith (finance) were so helpful and personable. They both truly made the experience of purchasing my first car so easy and seamless!
8th Galpin Purchase in a row - Still amazing - Bmelville
I recently custom ordered my 2016 F-150 Limited from Galpin while working with Sales associate Randy Childress. From start to finish, Galpin gave me the red carpet treatment. the ease of ordering, completion of paperwork in financing with Alex Elias, and the attention to details and follow up with me while waiting for my new truck to arrive was unmatched. This is my 8th Galpin purchase and I would continue to go back again and again. I must also say that all the sales staff I've worked with in the past were great but Randy Childress left a lasting impression on me. Good caring people are a rarity in this age, and Randy made me feel like I was his only client, and I value that. Thanks again Randy and Galpin Ford for reinforcing my loyalty not only to the Ford brand, but also Galpin.
New car purchase - Larry2486
Just bought my second mustang from Jorge Velazquez, GREAT experience. He set the radio and sync
system up, also the phone. Went over all the features be we left, thanks again.
Excellent Service - The Rasmussens
Mark Rodgers was OUTSTANDING. He talked step by step of car options and worked well with us. Mark is an excellent car dealer with lots of experience. Also, Dwight Williams in finance was excellent too.
A positive buying experience! - sbisson
I recently purchased a new 2016 Ford F-150 from Encinitas Ford with the help of David Bechtel. From start to finish, the process was NO NONSENSE, straight forward, and easy to work through. David was knowledgeable and helpful, without pressure, and willing to make a deal we were both happy with. Thanks, David and Encinitas Ford for (finally) giving me a positive buying experience at a dealership.
Best Experience Buying a Truck I Have Ever Had! - Jr CID
Armando Hurtado and the staff at Ken Grody Ford where amazing . Very helpful and friendly.
I drove 4 hours away and would do it all over again on my next buy.
Transaction smoother than ordering a Frap at Starbucks. - djramo85
AMAZING SERVICE- This is no ordinary dealership. Nick Magill, Internet Sales Manager provided the best service and helped me throughout the entire purchasing process. He is a man of his word and promised to get me in and out quickly due to my prior engagements for work. I was done in under an hour!
There are no gimmicks, and the offer that was promised to me via Email was the same deal I received when I arrived to sign. I do not have the best credit and was still taken care of and treated as their No. 1 customer.
When I was brought to financing, I was expecting a long, grueling process of unnecessary "upgrades" and pressure, but that was not the case. Ruben Gonzalez in Finance did a fantastic job of helping through the process to ensure I was completely satisfied. He was friendly and helpful.
Overall - It was the absolute best experience from ANY Car Dealership. There is no comparison. I will definitely come back when my 2nd car is ready for an upgrade. Thank you!
Review - Raquelareyes
So the sales manager Jose was amazing and the finance guys was super cool I believe one of the manager mark I think was his name was so helpful but the person showing me the car he had reddish hair I believe his name was Austin he was very rude and wouldn't answer my questions just my grandpas and the car was for me and I almost walked out but everyone else was super nice and helpful
The Best in Central Valley !! - Yesenia G.
We have bought 4 vehicles with Lithia Ford Lincoln of Fresno and have worked with Stephen Ash each time. Stephen goes above and beyond to help us every time. We never have an issue go unanswered and his professionalism is the reason we return any time we need a vehicle. We recently bought our new F150 Platinum truck and the first person we thought of was Ash and Lithia Ford. Financing with Zack was quick and easy and we appreciated the attention to all the details with options and service agreements. The service department here is another great reason to choose Lithia Ford Lincoln. We are very happy with our purchase and recommend Lithia Ford Lincoln of Fresno and Stephen As to anyone looking for their next car.
We noticed the dealership really improved over the time, they added QuickLane service and fully remodeled the building. It looks very beautiful inside and outside. Very nice people work here, very friendly, attentive and professional. We will be back here for sure.
customer service is the best - christine
I purchased my car at Montebello because of the fantastic service department at Montebello. Raudel is one of the best there for every problem that comes up. They are 5 star always. This is my third ford purchase but first time at Montebello. I was not pleased by the sale itself and the many things that went awry. The service department however is excellent.
Got me the car I wanted with no problems or hassles - sirkolls
I bought my Fusion today and it was actually a very easy experience. AJ was the guy that helped me and made me feel comfortable as I was trying to decide which care to buy. A friend is who told me I should go here because they bought a car about a year ago and had a good experience, so I'm very happy I came here and very happy with my new car!!
Amazing Experience with Ken Grody Ford - BigDog3993
Ken Grody Ford in Carlsbad was truly Awesome! My visit here was such a noteworthy one that I just needed to share it. My wife and I are getting ready to go into retirement and travel the U.S. and needed to buy a truck to pull our 5th Wheel trailer, so we went into Ken Grody Ford in Carlsbad. We ended up getting exactly what we were looking for which was a brand new Ford F-250 Lariat Crew Cab 4X4 (diesel) and couldn't be more pleased. Every aspect of our experience at this dealership was an incredible. From the moment we arrived at the dealership we could feel the difference. Ian Schoenberger was our Sales Consultant and his friendly, pleasant demeanor instantly put us at ease. He was extremely professional and had an extensive background and knowledge of trucks, there towing capacities, capabilities and limitations. His vast experience in this area coupled his understanding of the vehicles we were interested in was exceedingly beneficial to us and helped us greatly in making the right vehicle selection for our needs. There was No Sales Hype, No Pressure, just a true willingness and desire to educate and help us in any way possible; it was really a breath of fresh air!
During our visit we also had the very distinct pleasure of meeting and getting to know the Co-Owner and Vice President of Ken Grody Ford, Kurt Maletych. This guy is the Genuine Article! Over and above being one of the nicest people you would ever want to meet, he also has a true desire and real commitment in making sure ALL of his customers have the absolute best Car/Truck buying experience possible. I've been to several other dealerships in San Diego and none of them are even in the same league with this guy! (When was the last time you were at a dealership and the owner walks over and greets you and spends time with you?)
The specific truck we were looking for wasn't readily available at his dealership, so he took a personal interest in our quest to help us find it. After an exhaustive search, that was no small undertaking, he was able to find a truck with the specific color combination we desired, the options and appointments we were looking and had it for us in just a couple of days. "He" made it happen!
Ken Grody Ford exceeded our expectations in every way possible! Thank You Kurt and your entire Staff; You guys are Amazing!
Tim & Sylvia F
ismael - Victoria Isensee
i purchased a 2016 ford edge and ismael gonzalez was my salesperson. he was very professional and straightforward. i shopped at other dealerships, including 2 other ford locations. i felt most comfortable with ismael. i would recommend anyone interested in buying a car to meet with ismael. the only issue i had was the backlog and i think i was waiting longer than necessary. i think the entire process was a good 4 hours. luckily, ismael was great company and make are time ejoyable. on a side note, the survey link in a separate email did not work
Another Great Experience and Purchase at Chino Hills Ford - Itsme
Just purchased my newest Ford (Explorer) from Chino Hills Ford. I have had many Ford over my lifetime, and this was one of the most pleasurable experience. Not only did the Chino Hills Ford staff make it quick and easy, I received a very fair deal from them. I am extremely happy with my new car. If you are in need of a new or used vehicle, I highly recommend you contact Rene Mancia. I guarantee you won't regret it.
Quick and easy, one stop shop! - exploring ford
Great place for looking for a new Ford vehicle. If they don't have it in their inventory they will find one and get it for you ASAP! They were easy to deal with and very helpful in trying to find us exactly what we wanted. My wife and I drove away in a vehicle that we are very happy with.
We received a great deal on our trade-in, it was more than what we were expecting. They worked with us until we got the price that we were comfortable with monthly. We shopped around at other dealerships and Ron Dupratt Ford was where we bought our vehicle at the best price possible!
If I were to buy another Ford vehicle, Ron Dupratt Ford is where I would go.
Got the right deal - Drew21
Mike and Chris both helped me get into the car I wanted at the price I wanted. I'm thankful I got them to work with, I will definitely recommend them to anyone!
Another Satisfied Customer - Chuck56
I cannot say enough about how well we were treated at Hemborg Ford. We drove over 100 miles for our first visit to the dealership. We were pleasantly relieved to be met by our sales rep, Jim Smith, who knew exactly what answers we were looking for, had complete knowledge of their vehicles, and was very easy to talk with. I would also like to thank Steve Slavik for presenting the figures in a clear and concise way, leading to a great deal. The rest of the staff who helped complete the process was fast, friendly, and efficient. We feel fortunate that we were able to deal with Hemborg Ford and highly recommend them to any potential car buyers.
Awesome service! - Galanj17
We recently bought a 2016 Ford explore with Max and had such a wonderful expierence. He was extremely patient, informative, and professional. After shopping around at other dealers max really worked with us and found what we needed for our lifestyle. After accepting on a deal and all the paper work (which was 11:30pm) max stuck around to make sure we had any questions for him, and made sure we felt confident with the vehicle. Really a great expierence
they Go the extra lengths to get you approved! - Lovedmycar
I have to admit I was not happy after my car broke down the first couple times but looking back I never was left without transportation I was never left waiting for a call back I was always told when my car would be ready how long it would take and it was always done on time.i was impatient and angry when I had to return to the dealership to repair my car but the way they took care of their customers I couldn't complain the car had its problems but the dealership deserves more credit.
Pepe in the service department really made me feel so... - erika_d_gr8
Pepe in the service department really made me feel so much better. He attended me as soon as I walked in the door and made sure I was on my way in under 10 minutes. I explained to him what had happened to my car as best as I could and he knew exactly what was wrong and how to fix it. After fixing the problem, he checked and re-checked to make sure it really was fixed. He was friendly and professional and I knew he really was happy when he saw the concern I had wiped away because of his work. After fixing the problem he even offered to fix another problem I had at no extra charge. Thank you, Pepe.
I contacted the Internet Mgr. on-line for a price quote... - Rondo 2831
I contacted the Internet Mgr. on-line for a price quote for a MKX. I received a quick response and set a meeting to view and test drive the car. After doing so, we discussed detailed pricing and financing options. Everything was very straight forward and all my questions were answered. I bought the car. All the transactions went smoothly and the delivery of the vehicle was as I requested. I am very satisfied with the purchase.
Excellent product knowledge and customer service! - Shawneen Mitchell
Just purchased a 2015 Ford Escape yesterday. The salesman's knowledge was excellent. No high pressure tactics. Dealership was spotless. Finance staff were fast and friendly. One of the best car buying experiences we have had. And the vehicle is great! Thanks for the great experience and high level of customer service. Keep up the great work.
Five star service!! - kserrano
Absolutely great service. All my questions were answered and everything from my new car got explained very well from Mr. Kemick. I will definitely recommend this dealership to others.
I reluctantly went to this dealership only because it was... - Lindahq
I reluctantly went to this dealership only because it was the nearest Costco dealership. I was reluctant because I had had an unsatisfactory experience at the delership several years back. WOW what a change!!! No more vultures in the parking lot. No more shifting the buyer from one person to another with each new person adding more pressure. The atomosphere in the show room was very relaxed. Martin Esparza is an awesome sales person. No high pressure and very knowledgeable about the vehicle I wanted. I had already "built" the vehcile I wanted on Ford.com. Other area dealerships had advised me the vehicle I wanted would have to be special ordered (6-8 weeks delivery time). In less than 10 minutes Martin found the exact vehicle I wanted at a dealership less than 50 miles away and it could be delivered the next day. The Finance Department had the documents ready when I walked in that office. Total time in the dealership was less than 2 hours. When I picked up the vehicle, Tim Smith provided a very detailed introduction to the vehcile's amentities and accessories (and there are a lot). I have always liked the BVF Service Department. It is a definite plus to now have the sales department on the same customer service page!
great service - maejimenez76
this is our second time buying a car here, no pressure what we wanna get, and gave us a good car loan and the service didnt wnd there, the service an dmaintenance are the best . they will take care from befiniing to end
Very good service - Zamora12
Ivette arceo was very nice and Polite on helping me on getting a new car I was very happy with the service she provide me
Service - Mario
Outstanding service ( Kevin) schedule all the work the my car needs a was top the line , the kindness and the friendship was amazing , thank you hilltop ford , a big thank you is for Mr Kevin
Absolutely love working with Rob Boyd. I've Leased... - juliebean80
Absolutely love working with Rob Boyd. I've Leased two cars through him and looking forward to my third. He's always very helpful, available and has a good knowledge of the vehicles and also what else is out there. He is a no-pressure kind of guy, but will spend his time with you! Thanks for being great, Rob! PS -- I also use their QuickLane for my oil changes, even on my non-Fords. Bring it in, gets done within the hour... no appointment, and there's always coupons on the QuickLane site.
Very impressed today with the service department! - Wenzelstephen
I have had mixed feelings about my escape, but I have to admit, these guys really have a great system for checking in for service. These guys are pro's, they Really are. The best all around service I've ever seen. In my life. They treat you right! I'm 60 years old, and hard to please, and I can't say enough how professional these people are.
Thank you Lompoc Honda - Love pink
We’ve had great experience working with Cyndy she was extremely helpful in providing what was needed and followed up with any issues we had after the purchase. She took the time to work with me to get me exactly what i needed. We’ll definitely advise all our friends and family to look for your dealership and for Cyndy on their next purchase. Definitely recommend Lompoc Honda and all there help (: