Great dealership! - bnoelle
Shaker's Kia is a great dealership. I worked with Michelle Croft and she was an excellent sales woman! I got a great price on a used 2008 Kia Sorento and I'm glad it was through a dealership and not a wholesale auto shop. Shaker's Kia provides great service with a fantastic staff.
Bumper replacement in Columbia Ford Body shop - Jason B
The job that was done on my Ford flex bumper was awesome. It actually looked better than the original bumper did prior to my accident, at least thats my perception. The staff are very knowledgable and stayed in communication every step of the way with me. They delivered my vehicle within the expected time frame. They arranged for me to have a rental during the time. Enterprise was there when I came in to drop my vehicle off. The process was seamless and staff there were great. It was a very welcoming site when I arrived there as I recognized most of the staff from 13 years prior when I had a major accident. They did a fabulious job then with my vehicle and did NOT disapoint me with their work this time around. The fact that the staff has been there for so many years, I feel as a customer, Gates and Columbia Ford take care of their employees and in turn they are top knotch with thier customer service and delivering on expectations. Cudos and Thank you for a great experience.
Awesome!!!! - #2015 DaddysKiaWhip
I went to Executive Kia over the weekend to look for a car where i found my Soul 2015 in gray.Boy, do i love this car.My sales guys name is Jorge D.-professional,friendly and knowledgeable.I totally enjoyed the experience of buying my first Kia.Thanks Jorge
Service oil change - tinkebell1
Great service I loved the people there are great and they tried you like a loyalty I definite recommend Kia service department they are great
can't say enough about the service - sandra alvord
The sales staff we worked with were very friendly, patient people who just wanted us to to be happy with what we picked and had us try a few and even went for one.; I would diffidently recommend. family and friends to give them a try.
Absolutely had a great experience. I was not sure about... - kayliv123
Absolutely had a great experience. I was not sure about buying a car but after working with Nathan and Liam and Ken I was able to drive away with a Kia Optima. It is a great car and I cannot say enough about how I was treated. I will recommend this dealership to everyone I can.
Top Reviewed Specialists At This Dealership
Certified Kia Sales Consultant
General Sales Manager
Certified KIA Sales Consultant
Kudos to Salesman - Joe Silvia - Kim&Bill
We had already planned on buying our new Mazda from another local dealership but we were just unsure and not happy with the way we were treated. So, we decided to look for our Mazda at another dealership. Mazda of Old Saybrook was wonderful and earned our respect, reference and future business in how they dealt with us.
The biggest difference was the salesman - Joe Silvia. He was honest from the get-go and worked hard and didn't stop until he found use the exact car we wanted. He was respectful, honest and answered every question we had. He is the primary reason we would return to Mazda of Old Saybrooki. I highly recommend him to anyone looking for a new car.
Kia Optima - JBOptima
The whole car buying experience is painful at best; I had gone to several dealerships and was so disgusted - until I got to Kia. I have to rave about my salesman at Kia of Milford, Wallace. No pressure, no bullying, none of the BS I had dealt with at other places on the Post Road. I told him what I wanted, what my budget was and he and the Sales Manager made it happen. Wallace was the epitome of a gentleman, professional, knowledgeable....just what I needed.
Horrible Service! - Avenger97
Do NOT being your car here for service. They charge you for an 'A' Tech and have a kid do the actual service. There is no communication between the service writers and the techs. They scratched my car and over charged me for the service. When I tried to get some sort of resolution from the service manager Al, he never contacted me.
service department - Julie123car
All the workers were great however Amanda went above and beyond being helpful and very patient and thorough in her expainations.all were friendly and the dealership was very clean
Best dealer, I ever been! - "Happy costumer"
ive been in many dealers before, but Kia of east Hartford, is the best! And Ryan Peterson, is the guy to help you getting your new vehicle. He exceed my expectations, took time to show me all the details on the car I chose, very professional, and nice... I can't thank Ryan and the dealer enough, for their service and help on getting my 2014 Kia Sorento! Love my new ride!
Really happy customer - Buyer from the North
I recently searched on line for a used vehicle and found what I was looking for at Kia of Stamford,
I made contact with Josh and explained to him that I was interested. I explained that I was in NH and would be taking to train down to make the purchase. I had asked for a Carfax and service records which Josh provided. After receiving the docs I made the trip and was extremely happy with the vehicle and how I was treated. Josh picked me up at the train and a few hours later, I was driving home enjoying my new vehicle. Would recommend the dealership and especially Josh for his efforts.
great service - edward tilton
as always great and understandable service thank you. Amanda and Jillian are always helpful and very friendly, they explain things very well and they are great on the phone. thank you.
No customer consideration once they get your money. - Mickey52754
Purchased a Kia Soul from Rob on 9/15. This was my 2nd purchase from Crowley, i was tra ding in my 2011 KIA Sportage for this newer Soul. Rob was great and did his job thoroughly. Then turned over to Kara the finance person. I asked her to apply at my credit union and she said she did but lied. She applied to 9 banks and got me a 4.74% loan. With 9 credit inquiries my credit rating dropped 10%. She talked me into the additional service contract for an additional $1663. In Jan. 2016 I went to my credit union and looked into refinance. I was given a 1.2% loan and was told then that there was never an inquiry from Kara to them in September. They told me the service contract was a sham and I should cancel it do I called Kara to cancel. Went in on 2/16/16 to sign the papars. Never filed by Kara even though I called her sometimes twice a week in addition to calling the service company also. Finally called the service company and talked them into letting me cancel and they sent papers for me to sign that I immediately faxed back on 3/28/16. They called back that they had received the papers and cancelled contract and check would be sent to kia. Kia received check on 3/39/16 and I told her to send it to my new bank. Nothing done until I called business office at kia on 4/20/16 and was told they sent check to original finance company. I called that company and was told they had to hold money till it cleared. Called again on 5/17/16 and they mailed check iday. During this time the amount I paid was decreased from what it should have been due to the time from purchase to time of cancellation. I lost $55 due to Kara not doing her job. Also during this time I made calls to Rob, Ryan Derbiano, and Ken Crowley who never once called me back or acknowledged my calls. I have filed complaints with BBB but since Crowley Kia is not a member all they will do is file a complaint. I have also filed a complaint with Richard Blumenthal the Attorney General of CT. I have also contacted the company that did the customer satisfaction survey that o completed when I purchased the car to either refill or change my survey because after dealing with this issue I will never purchase a car from them again.