best car buying experience ever - Jaynkrissy91011
We will not only recommend your dealership, we will never buy elsewhere again. Thank you so much, for being trust worthy and honest! You've made car buying an awesome experience (for the first time ever)
Repeat Customer - Madmrose76
I cam in for the second time within a 4 month span of time to purchase. First for my husband and then for myself. Our sales lady is absolutely amazing. If it wasn't for Michelle Croft, I may have gone elsewhere. She goes above and beyond and it is much appreciated!
excellent experience, very helpful, no hard sell - pmacy
Mike was extremely knowledgeable about the car(s) and helped advise and provide the benefits of the Certified Kia Sportage that I bought. He was helpful without being pushy. He gave me the time to consider choices. This dealership was a total breath of fresh air.
Fanatastic - Gina66
Very helpful and knowledgeable staff
Christina was awesome to work with
So easy to work with , found me exactly what I was looking for and none of the usual "haggling"
Top Reviewed Specialists At This Dealership
Certified KIA Sales Consultant
Certified Kia Sales Consultant
Professional , clean compimenteries. - Kia
Professional, clean, TV, complimentarys.wi fi, coffee and tea.short wait, honest results of vehicle.close to my home and car wash up street. Every employee, friendly.
awesome ! - cart 3
fast courteous service. went to great lengths to make sure that we understood the entire transaction and fully explained the vehicles functions before leaving the dealership.
GREAT honest people!! - Rosemary 14
Bought a kia optima yesterday ... Bill in sales was wonderful from the time we walked in till we left !! Fran was very helpfuland knowledgable. Dan finance man took the time to explain everything!! ... Wonderful employees!! We definately be a return customer at this dealership!! So thrilled with my car!!! A special
Thank u to Amy for setting things up for me!! 😘😘
Great Experience..........again - Stage1buick
First let me say that I am not the type of person to write reviews on line, but I just had to let everyone who might be interested in buying a classic car, that Napoli Classics in Milford, CT is the place to go. Lenny Napoli is a class act in his attention to detail in assisting me in the purchase of my 1970 Buick GS. Everything from making sure the car is in working order, handling financing and shipping the car to my house. This is my 2nd purchase from Lenny, and he would be the only one I would ever go to in the future or refer anyone to him. I am also in the car business and its nice to deal with someone with the same level of professionalism and courtesy that I deal with my customers. Again Lenny, Thank you.
Riding in KiKi - Shekirah Crump
I bought a 2012 Kia optima hybrid(Dream car)! It is amazing! I love my car. At 21 people doubted me but Kia of East Hartford made It happen. The guy in finance was awesome :) everyone was so kind ! Thank you !
service department - Julie123car
All the workers were great however Amanda went above and beyond being helpful and very patient and thorough in her expainations.all were friendly and the dealership was very clean
Oil Change - Steve Jackson
As always everyone at Gary Rome Kia were helpful and friendly. Service took no time at all. Kristin as alway was happy and always has a smile on.
Not a Good Experience - josue
Walked in the show room unannounced but met sales person Sergio who was very pleasant and helpful, but he was waiting for a customer who he had an appointment with so in order not to honor his appointment he excused himself and explained that he didn't want to keep them waiting, which I understood and appreciated. He then asked a couple of the order sales rep (who were standing around doing nothing if they can help my wife and I and they simply refused. How rude is that?? I feel bad for Sergio, but I'll never visit or recommend this dealer to anyone. They would have made a sale because I'm ready to buy!
A pleasant car buying expieriance. - New York guy
Arthur Fil was very polite and helpful in assisting me with my new car purchase. The dealership was well stocked, very clean and well lit.
Go elsewhere! - Cc1013
My husband and I were given different prices multiple times and had come to an agreement on deal with all fees included. When we sat to sign paperwork- prices had changed dramatically and not only was it not what we agreed on, they ADDED FEES ON TOP OF THE INCLUDED FEES AND THEN TOLD US THAT THEY COULD NOT SELL US THE CAR FOR THE AGREED UPON PRICE! Salesman was friendly but business office people are dishonest.
We walked. After two full days (9 hours total) of sitting at the dealership and discussing prices- they failed us. Waste of time and energy- shop elsewhere!
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