HAPPY!!!!!! - Ashley N Thompson
My husband and I came into the dealership on a referral from our friend. We were in need of a second car but knowing our financial situation we were unsure if that would happen. We worked with Alex G and the service from him was absolutely amazing. Would highly recommend him to everyone!
Hassle Free! - L. Albrecht
I've always thought of buying a car as stressful, but that was not the case at Columbia Ford. Steve Murphy was super helpful in figuring out which car would best meet my needs and my budget. He was friendly, knowledgeable, and along with Eric Gates and Jake Gurzler made for a great car-buying experience!
Great job - jesalyn27
They were attentive, helpful and friendly. It was a pleasure doing business with them and they were even patient with my two children. Thank you
Second Sorento - Sassy new Sorento
We leased our 2nd Sorrento this weekend and we couldn't be happier. Chin found a car that suited all our needs perfectly. We love Executive Kia where you are treated with respect and dignity. Love Chin who works hard for his customers. This is a dealership we will go back to again and again!
Overall experience - Pepper
My salesperson listened well to what I was seeking in a car and did not forget to offer me options. I was very satisfied with his customer service.
I was very impressed that the manager came out to greet me. After I purchased the car he made sure I was satisfied and thanked me for my business.
The financial business person was efficient and friendly.
I felt valued and that my business was valued.
Top Reviewed Specialists At This Dealership
Certified Kia Sales Consultant
New car purchased. - frankz
I was treated well, and they had the car I was interested in stock. The car was ready when the called me, clean and all set to drive. Everything was explained by Peter on the controls and he entered my phone. Which was very nice for older people.
John Coons found us the best finance deal. - Martin Axon
John's attention to detail was excellent. We felt no sales pressure and he answered all our questions.
When it came to the finance John had the answers and found the best finance deal we could have imagined.
Great Experience! - coneill123
Recently purchased a 2016 Kia Sorento from Napoli Kia. Not I only did I get a terrific vehicle, the service provided by Art Colley, Adam Perruccio and the rest of the Sales team was first rate. They were very professional, knowledgeable and very easy to work with. I highly recommend Napoli Kia to all!
Pleasant and easy - Bruce Barger
I leased a 2016 Kia Sorento from Kia of East Hartford 2 weeks ago. I was pleased with the way Ryan of Kia explained leasing and the terms of the lease. There were no hidden fees or charges that appeared later in the process as may happen at other dealers. The process was very clear, easy and painless. I am now driving the Sorento and enjoying the vehicle greatly.
service department - Julie123car
All the workers were great however Amanda went above and beyond being helpful and very patient and thorough in her expainations.all were friendly and the dealership was very clean
new car - KiaCars
Bought a new 2017 Kia Sorento. Love it! Had to haggle a little for the trade-in value of my old Kia, but ended up somewhat close to what I was expecting.
Professionalism - johnyboy2016
I went there to have my previous car diagnosed, with their quick and understandable advices, I drove out with a brand new car with a very affordable monthly payment.
They can't be trusted - Allicraft
I recently leased a car from them and set a 10,000 mile limit per year. I was told that if I thought I'd exceed that limit, to call and they would up my mileage limit for an extra monthly fee. I moved down to nc last month and went to the dealership down here to discuss upping the mileage. I was told that kia motors doesn't "up" mileage for a fee and as long as I plan on buying the car (which I am and I told kia of milford that) the mileage doesn't matter. I called kia headquarters to confirm which they did. So where would the money that kia of milford was going to charge me to "up my miles" go? In their pocket?! They're sketchy and I wish I'd given someone else my business.
Go elsewhere! - Cc1013
My husband and I were given different prices multiple times and had come to an agreement on deal with all fees included. When we sat to sign paperwork- prices had changed dramatically and not only was it not what we agreed on, they ADDED FEES ON TOP OF THE INCLUDED FEES AND THEN TOLD US THAT THEY COULD NOT SELL US THE CAR FOR THE AGREED UPON PRICE! Salesman was friendly but business office people are dishonest.
We walked. After two full days (9 hours total) of sitting at the dealership and discussing prices- they failed us. Waste of time and energy- shop elsewhere!
Got Cheated with Warrenty and Paint protection plans - Imamshaik
This guys offered me unnecessary warrenty and Paint Protection. when I insisted that I don't want they told me that I can cancel in one month.
However, It is taking more than 4 months to have it cancelled with no luck yet.
THIS GUYS SUCK!
DONT BUY ANY CARS FROM THEM. SAVE YOURSELF!
Premier Kia Of Branford