On 5/21/2013 12:41:46 PM Samantha_M wrote:The service was great and so was the experience. I did not leave disappointed. I will recommend Premier Kia of Branford to others looking for a new/used car. Tyler and Tom definitely knew what they were doing and had excellent customer service skills.
On 5/21/2013 10:04:55 AM mpierro wrote:My girlfriend and I recently visited Kia of Branford in search of a Kia Sorento. We had previously been to a few other Kia dealers in the area, and we're not at all impressed with the service we received. In fact one dealer made us make an appointment for a test drive, and then was unavailable to see us when we arrived at the dealership! After waiting for 20 minutes, we left. I have to say, our experience at Kia of Branford was completely the opposite. Upon entering the dealership, we were warmly greeted by the receptionist and taken to meet with Tyler Walker. From that moment on, I knew we were in good hands. Tyler proceeded to take us for the test drive we wanted in a 2013 Kia Sorento and patiently explained many of the features and options in that current model and the differences with other models, such as the Sportage, which we were also considering. After a great test drive, we sat down with Tyler and told him we'd love to lease the vehicle and what our price range was. After one short visit with his financial guy, he came back with the number we wanted no hassles, no haggling, and no negotiating! We left a deposit on the vehicle and set a date to return to the dealership and complete the purchase. Once back to complete the purchase and pick up our new vehicle, we worked with Liam on the lease agreement and Tom, the general manager actually came over to us to make sure we were happy and satisfied with our new purchase and with the service we received. Very classy move. I have purchased many new and used vehicles over the past 25 years, and this was by far the best experience I have ever had at any dealership. If you are within driving distance of Kia of Branford and have a Kia product in mind for purchase or lease, don't mess around with any other dealership. Go to Kia of Branford and I can tell you that you will leave a very happy customer! - Michael Pierro