Pleasant, efficient sale with no "bull" - baldeagle
The only on-line dealer who showed interest and followed up. No "bull" or misrepresentation. Treated us (and our 4 legged children) with courtesy. Vehicle was exactly as represented.
Excellent deal at Don Mealey Subaru - Erikpa74
Got a excellent deal at Don Mealey Subaru. Excellent experience with the staff, including Trevor Jeffery, and the fiance and internet managers Justin and David. Excellent dealer with no hassle at all. Very pleased with the knowledge of the staff, and Trevor and Justin were a pleasure to work with during our car buying experience, and helped us get a great deal. Trevor was also very helpful in reviewing all the gadgets and safety items in the car. Was previously a Honda person, which I still like, but the subaru hands down wins in safety and in comfort. Thanks again.
Outstanding car buying experience! - Kristieteal
Our Subaru purchase was easy and fun! Starting with Austin, our Salesman who was knowledgeable, personable and a pleasure. Will, the finance guy, was also so knowledgeable and very nice. If you are looking for a low pressure place to buy a quality car, definitely see the wonderful team at a Proctor Subaru!
Good but! - blackbadger
I thought the experience went well, But I could not help feeling that I paid to much and got ripped off . But I guess that is what most new car buyers think.
Forester leasing - 2Foresterguy
Sherri was very knowledgeable and patient with explaining all the features of the Subaru to my wife and me. Very nice person too. Process did not entail any pressure.
We knew what we wanted. - Robert Spuck
We walked into the dealership with an appointment. Russel met us at the door. Asked us what we wanted then made every effort to get it for us. We had the idea of one color but after looking over our selection we decided on another. Russel was very helpful in our selection. Russel took us for the standard ride, but stopped in the middle to not just show us every feature but make sure we understood the product as a whole.
New Subaru Owner - Fireman9654
I stopped in to just to look at new cars and Jason welcomed us. He sat us down and was very helpful in determining what I was looking for. He discussed several different options, showed us various models to choose from. He didn't pressure us into leaving with the car that day, but his overall presentation helped me decide what car and model I decided on. I happily drove off the lot with a new 2017 Subaru Forrester. I am very please with the service and personnel involved with this purchase. I would not hesitate to refer other people Jason for assistance in any purchase. Thanks again Jason.
subaru of pembroke pines - nicklas28
awesome costumer service by mario padron , really satisfied with my purchase , he made the process really easy and gave me a great deal on the car i wanted.
Painless! Got car &price I wanted. - Alabama happy customer
Brian Jones worked around my schedule, didn't bother me..and got me the car at a price I wanted to pay. Never owned a Subaru but looking forward to it.
Awesome customer service ! - Edwin Gonzalez
Very helpful and got the deal done, very friendly staff and owner made sure I got what I wanted. Would come back again for another purchase in their future.
Ask for Cory Johnson. The BEST!! - DD
We went there to test drive and start the process of buying a 2017 Outback. Cory was outstanding. Very easy to work with, no pushy sales pitch, didn't try to sell us a certain type or trim. He allowed the amazing Subaru to sell itself and he was extremely accommodating when it came time to deal with the numbers. He and Kim Eberhart(sales manager) worked diligently to work out the cost. When the dust settled...they actually ended up beating the price I was wanting to pay!! Unfortunately, the exact car that we wanted was not available and they would've had to order it. That's the down side of living in a small town and having a small dealership I suppose. We were in a hurry and not able to wait the 6-8 weeks for the car. So we actually ended up driving quite a distance (6 hrs.) to purchase the car at another dealer. All of that said, I am looking forward to working and dealing with them in the future for what I expect will be another Subaru joining our family soon. They will get our business next time!! They are great and I suggest you check them out first!!
Thanks Cory and Kim. R/ DD
Best customer service and buying car experience - nsm1957
Thanks Carl for giving us best service. This is the 4th car my family bought from him. Carl's knowledge of car is exceptional and has explained thoroughly about car before I drove out the dealership.
In and Out - Pumaking
Went in to see Craig Brickman on possibly trading in my other subaru to get something a little more comfortable and convenient. From the moment I spoke to him on the phone before arriving at the dealership to after picking up the car was in constant contact to make sure everything went well and that I was happy with the car. Rafael was great in dealing with the financing so that I got a fair price for my trade in and the car. Overall I loved the experience and didn't feel like the typical car shopping experience, highly recommend them.
Best of the Best! - LostBeforeIFoundThem
I've heard many car buying experiences from family and friends over the years, but none of those stories compare to mine. The team that Uriel Gomez and Rick Powell made to get me in my new car was simply amazing. I walked in with a specific car in mind and they made sure I got what I wanted, and then some! Please consider O'Brien when looking for a new/used car. You won't be disappointed!
Excellent dealership , Jack Crenshaw was the BEST SALESMAN! - killer
Purchased a new 2016 Subaru Impreza Limited . Wow what a great car for the money ! This car has everything on it . Jack Crenshaw went out of his way to help in every aspect. Came to the dealership to buy a Prius they had on the lot , Left with a new Impreza . Vehicle and Jack get an A+++++ !
New Car purchase - Happy Happy purchase.
I was very happy with the sales department. Ron LeStourgeon was very friendly and the only salesman who took so much time in showing all the features on our new Forrester. All the salesmen were very nice and I felt quite comfortable. In all my years of buying cars, I never had a rep explain everything with such great patiience and a smile. I will definitely recommend this dealership as top notch. Give a pat on the back and a well done to this great salesperson. They have my business!!!!!!!!!!!!
2017 Outback Touring - Touring Cindy
My husband and I would like to thank Joe Struzzeri . We had great experience from start to finish.
What a pleasure to go into a dealership and not feel like you have been put through the wringer.
We would recommend Joe as your salesman. We love our new Subaru
I believe our finance person was Michael a Shout out to him also!
Scott Gregory - the consummate professional! - PastorRussell
This is an odd review of a salesperson - because I did NOT buy a car from him - but I can't say enough good things about Scott Gregory. Long story short - I was shopping for a 2017 Subaru Forester - I submitted an online request for a price and I received a number of responses - I ended up going to the dealership closest to my house - and I had a fantastic experience there, by the way. But Scott Gregory was one of the other salespeople who responded. He was attentive, honest and worked hard to earn my business. I told him about the treatment and price I received from the other dealership and he told me that I got a fair deal and was being treated well. He didn't pressure me at all and didn't make me feel awkward for comparing dealers. I really appreciated that. I didn't go with Schumacher in the end but I will certainly consider going there for service - and I will do so because of the treatment I received from Scott Gregory - The car business needs more people like Scott Gregory!
New car buying - Tom
Very good experience. I would recommend Francis King for a customer friendly salesman and a fair deal. I would deal with him again in the future.
AWESOME SALES STAFF - Big Al
showroom sales staff did their 'homework', knew their product. 1st experience with this dealership and it was all A+, top-notch, being from the 'old school' customer service means everything to me. And to top it off, the price they put on the table was REAL CLOSE to the number I was thinking about.
They go the extra mile - Eileenp
From the salesman to the follow up service.. awesome service AND with a smile. Small problem not found but was offered a loaner. Electronic expertise salesman took all the time I needed to explain gadgets. Treated special even tho sale already done. You won't regret dealing with Conley
New Vehicle Purchase - NYGirl2
I had a great experience with Mastro Subaru in purchasing a new vehicle! Everyone was friendly, honest and I didn't feel pressured into purchasing the car on the spot or any additional features when I did decide to purchase. They were understanding of my circumstances and were willing to assist me to help with the buying process.
As a single female, it was nice to be treated with respect and not be taken advantage of. I highly recommend Mastro Subaru and Matt was a pleasure to work with, along with Lino, Jonathan, LD, and Chris.
Thank you Mastro Subaru for making my vehicle purchasing experience a pleasant one and I love my new Crosstrek!
I bought a used 2006 Mercury low miles - Ron
The car I bought is a 2006 Mercury Grand Marquis. A bit on the high side considering the age but should have been the car I wanted for long trips. On the way home the seat belt chimes started and there was a light for the air bag not showing . Talked to Gene about it and we finally agreed that i would take the car to my local Ford dealer. I was told they would do a circuit trace then a couple days later Ford fixed the problems for over $800. there was some grumbling about the price but the dealer finally sent me a check for half the amount I paid. They finally made good on our agreement. gene played a part in this that helped me a lot.
Amazing service - datboi15239
The service from the representative was amazing when it came to handling the whole process. Leah Ungarten. Ms.Ungarten answered every question I had and made the process very easy. Things like that is why I would love to continue my future relationship with Lehman Subaru.
Very Friendly - smilely13
Shipman was kind and courtesy, a real pleasure to work with. Thank you for my new Subaru Impreza I'll enjoy it for years to come.
Great Customer Service! - KESC52
Ask for Susan in Customer Service, she is fantastic! I have been here several times but have never been taken care of so well! She introduced herself immediately, assisted me with a few concerns as well as routine maintenance. Turned out I needed a new tire a used my tire warranty for the first time, she handled all of it. She made me feel like the only customer there!
Best Dealership - garsaling
This is the best buying/ownership experience I have ever had with a dealership. Our salesperson Adam, the GM Larry, the service rep Brian, and the body shop mgr Jason were all excellent. I can not say enough about this dealership.
Setting the Standard for Customer Service - lawsonb
What a wonderful experience that I've had at Subaru of Melbourne! They've so far done a really phenomenal job making the purchase process a smooth and personalized experience.
The Internet Sales Manager, Shannon, has been so helpful at answering all of my questions and providing me with all of the information that I needed to make an informed purchase. They are so fortunate to have her - and I'm thrilled that she's taken care of me so well. My salesperson, James, has also done a great job - I had some special last minute requests, and he made certain that my needs were met, and that it was not a problem for them to accommodate me. Truly wonderful staff.
I'm not ashamed to admit that I'm a demanding customer. I'm in the middle of this special order, and am anticipating delivery of my vehicle - a new 2017 BRZ! It's all very exciting, and I am grateful to have them as my local Subaru dealer.
Purchase of a 2017 Forester - JohnFay_3
Sean was our first contact and made the car buying experience fun and seamless. My wife & I
have had some horrific car buying experiences in the past. This was the opposite! We moved
from Sean Kelley to Benjie Weber to Bob D'Amelio and everyone was professional,
courteous, listened well to our needs, and provided us with exceptional service. We
definitely felt appreciated and respected. Customer service was just what everyone was
about. Car buying experience doesn't get any better than this.
Marie White - Marie White
This Dealer is becoming increasingly professional in Service Deparment and customer care. I will continue with this brand not only for the technical quality also for the quality of employees and managers.
Client Relations Manager
O'Brien Hyundai of Fort Myers