Best car dealer! - Jane Crout
Willie Chavez was very knowledgeable about all the models we were interested in and answered all our questions. He was also very helpful and patient with my special needs husband and helped him feel valued in the whole process. Highly recommend him and the whole team who made getting a brand new car effortless.
Great Experience - ssk1017
A huge thank you to Martin, Jon, and Orlando for making the purchase of our new car such a great experience ! There was no pressure as typically occurs at other dealerships. My husband just purchased a new Jeep at another local dealer and had an unpleasant experience, he stated he wishes it could have been like our experience at Sport Subaru. We really appreciate all of your help !
The service was excellent. - Paula Davies
This was the first time I had taken my car for service at Proctor Subaru and I was very satisfied with the service. The Service Department staff was excellent. I was really surprised and pleased that they washed my car!
Great - kb50243
Nice staff and very helpful and knowledgeable salespeople. The showroom and waiting areas comfortable with coffee that you can make and help yourself. Very friendly atmosphere.
Successful experience - maggie
I was pleased that Joe was able to locate the Outback I was looking for.
The purchase process was handled professionally and completed in a reasonable amount of time.
Exceptional Car Buying Experience - Roger
Having worked in an automotive dealership, I appreciated the courtesy and professionalism of everyone we worked with at Dyer Subaru. Kim, our sales consultant, Brandon and Chuck made leasing our new Subaru Crosstrek a pleasant and stress free experience. I would recommend Dyer Subaru without reservation.
Service for car was great - Hilary Ponticelli
The service was very good Mike ordered me the part I needed and I was phoned that it came in the only thing that I would say was not great was the longer wait for the vehicle at the time I brought it in but other than that everything was great.
Very Accomodating & Professional - PJBL
While attempting to purchase my Subaru WRX premium on 02/27/2017 I ran into a problem, none relating to the dealership. I had my credit reports blocked for my protection but lifted them so my report could be reviewed by creditor. Well, let me tell you that never happened on day one. I was in the dealer for literally 7 hours arguing with Equifax as to why my report is still showing a 0 as if I just came out of thin air. Later that day, I was sent home with the car courtesy of Edwin Barrantes without financing (he also gave me part of his lunch) but had to return the next day. I really appreciate the trust factor but I wouldn't recommend doing that with 99% of customers. Lol. Anyhow, I returned on 02/28/2017 the following morning with Equifax on the phone with success. My report was finally lifted after arriving, and wow...I am actually a person who didn't appear out of thin air. Ha. The staff was very accommodating (Thomas Jimenez, Alexandre Da Silva, Rudy Font) during the entire process. I only wish they could've found me more discounts. This is the 2nd car within the last 2 years purchased from this Subaru.
Fantastic Experience - BudC21
Brian made my buying experience easy and relaxed. I never felt any pressure from him or anyone at Anderson and I drove away extremely happy in my new WRX!
Great experience - Rcn94
Mike Munce was simply fantastic! He was very patient and accommodating; never put any pressure on us. Gave us all the time we needed and truly seemed interested in making sure we found the right vehicle. Even went to bat for us several times to help us get the best deal. Was very knowledgeable and we would highly recommend him. Overall, Mike was outstanding to work with and we are very happy with our Jeep. Thank you!!
Top Reviewed Specialists At This Dealership
A wonderful dealership!! - h.coleman12
We just purchased a Jetta from Lee. They have amazing customer service and so easy to work with!! They are not over the top and do not use high pressure sales into something you do not want. We will definitely be back!!
Returning Customer after years of denying Subaru - Eliana F.
I met Andy and Nick just after graduating HS, and while they always raved about Subaru, it wasn't until 8 years later that I purchased my very first Subaru from them. Now I'm on my second.
I stopped by in November during service on my previous Subaru, saw the Forester and after not being pressured or discouraged to test drive other SUVs, I told Andy I would be back for that exact car in the show room. At the time I was out on maternity leave and wanted to wait till I returned back to work. He never called to hassle me, he waited till I was ready. 3 months later I returned ready, informed him of which model I wanted, and with the help of Nick on the lookout, he called each time they got a vehicle that matched my criteria. About one week later I left Fitz with the same car I saw in the show room. The day before purchasing Corinna called to help me out with my credit application so I wouldn't be waiting the next day. On the day of purchase Andy and Rick worked together to get me in and out with a great deal, no haggling, stress free!
In and Out - Pumaking
Went in to see Craig Brickman on possibly trading in my other subaru to get something a little more comfortable and convenient. From the moment I spoke to him on the phone before arriving at the dealership to after picking up the car was in constant contact to make sure everything went well and that I was happy with the car. Rafael was great in dealing with the financing so that I got a fair price for my trade in and the car. Overall I loved the experience and didn't feel like the typical car shopping experience, highly recommend them.
Best of the Best! - LostBeforeIFoundThem
I've heard many car buying experiences from family and friends over the years, but none of those stories compare to mine. The team that Uriel Gomez and Rick Powell made to get me in my new car was simply amazing. I walked in with a specific car in mind and they made sure I got what I wanted, and then some! Please consider O'Brien when looking for a new/used car. You won't be disappointed!
Excellent dealership , Jack Crenshaw was the BEST SALESMAN! - killer
Purchased a new 2016 Subaru Impreza Limited . Wow what a great car for the money ! This car has everything on it . Jack Crenshaw went out of his way to help in every aspect. Came to the dealership to buy a Prius they had on the lot , Left with a new Impreza . Vehicle and Jack get an A+++++ !
2017 Outback Touring - Touring Cindy
My husband and I would like to thank Joe Struzzeri . We had great experience from start to finish.
What a pleasure to go into a dealership and not feel like you have been put through the wringer.
We would recommend Joe as your salesman. We love our new Subaru
I believe our finance person was Michael a Shout out to him also!
Thank you Thank you Thank you - Richard Perlman
Adolpho,Mr Murano and Mr Schumacher
I want to thank you and your crew for helping my Step Daughter Tati to get out of her 2015 Subaru Legacy Lease and get into a New 2017 Subaru Impreza .It started when I set up my visit to your Delray Location with Dede who is going to be a Superstar BDC Agent for you. Then we had an opportunity to work with Salesman Tony Bermudez your Sales Managers Kyle Palmer, and Amin Rahi and GM Frank Murano. Together with their help We were able to get Tati out of her Lease 15 months early. If she would haved stayed in her Lease she would have ended up paying between 1,200 and 3,000 dollars for going over in her Lease. Adolpho my daughter is so HappyShe is going to be a customer for Life. Please share this on Face Book, and in your meetings on Saturday YOU guys get a A++++!!!! FOR A JOB WELL DONE
Awesome Dealership! - shawn.whitmer
We bought a 2017 Subaru Outback Touring. We love everything about this vehicle and the dealership. The entire staff was so respectful and there was absolutely no pressure or silly games. Orlando was our salesman. He is very knowledgeable about the product. I can't say enough positive things about this dealership or the car. If you drive one you will buy it.
First Service - Mike & Sue
Brought our car back to the dealership for its first service. We purchased a 2008 Mercedes CLK350 in April of 2016. We were told that as part of the sale we would receive free oil changes. We split out time between R.I. And Florida so I was not sure how that service promise would be received. The service people were great. There was never any question as to the service and I requested that they use Mobil 1 and again there was no questions asked.
When we went to pick up the car I asked if they were able to reset the maintenance minder and the service advisor looked up the procedure and took it to the tech and they reset it. On a Mercedes it is not the easiest of tasks, but they did it with no problems.
Before we actually picked up the car we went into the sales to say hello to Francis our salesman and were literally greeted with open arms. Had a good chat with him then we went on our way.
All I can say is if you are looking for a car either new our used give Mastro Subaru a chance. You might not buy from them, however you will see how a dealership treats their customers. It will be difficult to match their approach.
AMAZING GRACE OF CARE, COMPASSION AND CHEERING ME ON! - Knit Together with Subaru
For almost twenty years, I've counted on Subaru dealerships ACROSS THE COUNTRY (CA, AZ, WA, OR, TX, LA,AL, FL, MI, RI and MULTIPLE CITIES in each state) to care for my Subarus--yes, PLURAL: I'm on my second one--a 2017 Forester-after saying goodbye to ye old Subaru-not because there was anything wrong with her but because my daughter bought me a new one for my next life journey across the USA beginning this weekend! TMI?? Could be....BUT...
I'm telling you these things so that you'll know that I know SUBARU SERVICE FOLKS...and HERE'S what I want YOU to know --then again, maybe I'm telling you these things to AFFIRM WHAT YOU ALREADY KNOW SUBARU SERVICE PEOPLE-THEY ARE THE REAL LOVE in the SUBARU! You might say, that THEY'RE THE HEART OF IT ALL! While I can -and have-named and praised many over the years, I gotta tell you that MOSES AND TOM at CONLEY SUB ARU, BRADENTON, FL, USA are extraordinary Caregivers--not just of your Subaru, but OF YOU--they hear you loud 'n clear. They cheer for you and they KEEP THEIR WORD-. That IS LOVE. That's why you should be more than comfortable to take YOUR Subaru to their Service Center--in fact, I recommend that you just stop by when you're in their neighborhood and say, Hi! You'll be tickled and so will they! Moses REALLY KNOWS OUR CARS and TOM REALLY KNOWS HOW TO TEACH, COACH AND ENCOURAGE YOU TO USE ALL OF THE TECH FEATURES! Yup-WOW!
Happy new Volvo owner - Jim Mitchell
I hated to buy new cars, but no more. Vance Colwell gave me a fair price on an XC60 & my trade in, telling me everything I needed to know with NO Pressure.
Joshua Ramirez - Rosie78
I went to your dealership to see a particular car I am interested in. Your sales person Joshua Ramirez was extremely knowledgeable and was very professional. Thank you soo much for your help Joshua.
This was a great experience for me. - service katydidit
Oil Change, tire rotation, service on my leased Buick was a great experience for me. This is the reason
I leased for ,to maintain the performance of my vehicle[Security]
Buying a used subaru - Amanda16
The customer service at this dealership my amazing! Knowledgeable, genuine, and friendly staff; no hassling or being pushy about buying a car and they were able to make me extremely happy with my purchase of a 2014 outback! I highly recommend this dealership!
Great experience - cinco520
I purchased a Subaru Forester at Subaru of Gainesville and everybody I dealt with was friendly and engaging, and it was a great experience all around. The entire ordeal was painless, and I would definitely recommend buying from them. The next time we are in the market for a new vehicle, we will absolutely be going back there.
Ask for Alex !! - Kennan&Cassie
We made you exciting new car purchase back in March and I would recommend anyone and everyone to go in and ask for Alex! The whole experience was a dream, my husband called earlier about a car we saw online when we walked in Alex welcomed us and had the car ready for us. But what is one of the most important things to me was he talked to us like we friendly neighbors not just someone he was trying to make a sale to and there was absolutely no pressure. Also he listened to us and made sure everything we wanted happened. I used to have the worst anexity about buying a car but with this experience I'd never want to buy from anyone but Alex.
Pushed out the door after minutes - Jvh398
I was at your dealership for all of a few minutes this afternoon. I was greeted promptly, given a business card and the salesman walked off because he was with another customer. I went to the restroom and came back out and he was there to talk to me for a few minutes, he gave me a brochure on the WRX which I had intentions of inquiring about and get numbers on. I was then advised by the salesman to go to Carmax because they'll give me more for my truck than he was under the impression your dealership will, and bring that in when I'm ready to buy, when in all actuality I was ready to potentially work a deal this evening, hence my 45 minute drive through I-275 traffic.
I feel like I was shuffled out the door, as if nobody had time for me, and was basically told to take my business elsewhere. As someone in the industry from a local dealership, I couldn't fathom one of our salesman doing that to a customer, especially considering the potential ramifications for doing so. I'm very disappointed and hope you'll advise your team against doing something like this in the future; I will be taking my business elsewhere after this.
Rip off - Luna120
Boy did I do a good one, here it is a rip off. I bought a used honda CRV and they told me I would have full service. After two they with the car I has issues and went back and everything they told me was a lie. Dont have even rental when they have to keep the car.
Stay away from this dealer. You are better off some place else.
2014 cross trek hybrid - Navyman1st
Experience was great they had to keep my car for six days had to order a hybrid battery. They kept me informed as to what was going on. Could not have been nicer and answered all my concerns car drives great.
Everything was covered under warranty. Will keep going for any Service needs I have in the future.
Great Service - TheVoice
Went in and was greeted by the service manager personally. Very friendly. Quoted proper timing. Was in and out before I knew it. If you live in the Jacksonville area and want/have a Subaru, this is the place to go!!
Client Relations Manager
O'Brien Hyundai of Fort Myers