Excellent - WonOver
Everyone at this dealership was friendly, informative, professional, and relaxed. We were not pressured at all. And we were quoted a price that according to our research was reasonable. We left feeling we had been treated well. Plus, we love our new Impreza. We would highly recommend this dealership and its people to anyone considering a Subaru.
Easy Sales Experience - danpower
I had found the car I was looking for online at a pretty good price. A few emails back and forth with the sales person Christine Brightwell, and I set up a day to go see it.
Test drove the car, had a few questions, we pretty easily settled on a price and I bought the car. Christine was very pleasant to work with. The process was easy, no pressure. I'd recommend anyone to give this place a try.
Financing was easy and quick as well.
We have 4 Proctors cars - Wheeloid
The service management is always helpful,the sales staff are polite and not pushy and the Proctor family is determined to make sure you get what you pay for.we have bought both new and used cars from them and we keep going back.
My Day at The Car Place - golfnblues
Experienced very attentive, professional and courteous sales person. Made me feel appreciated and was honest in his answers to my questions. When the deal was done, I was not ignored and received continued attention and courtesy. Received a follow up car next day to see if everything was to my satisfaction with my new Elantra. I will be returning soon to purchase my 3rd car from O'Brien Hyundai of Ft Myers, FL.
Best car buying proceedure I have ever experienced - musicman
First time ever dealing with dyer..Everyone was great. Special thanks to sales rep. Alan Seidel for his no pressure approach, and great knowledge of all vehicles we looked at. Kevin Dolan was also great.
More car dealerships could learn a lot from the Dyer experience.
Jim & Carol Moy
Professional - Efficient - Personal - Happy Customer Paul
At my age (65), I have traded many cars - the last six were BMW's. I have never had a more personally pleasing experience that allowed for attainment of my fiscal objectives as well as a thorough sales presentation (Jenny Wooley) and efficient completion of the sale by the Business Manager (David Brower).
Informed,Helpful,Joy - Rack Up
"Joe Mac" in sales ask good questions to find my needs, to be sure I was fulfilling my needs and always with a little humor that made the complete process of buying of a new and different car a joy.
"Michelle" was so helpful and informative with the cancelation of extra coverage I had with my trade in.
Worth the wait. - Subi21
It took awhile to get the car that I wanted but it was definitely worth the wait. I am now a new proud owner of a limited subaru with the help of Mario.
Great Sales Experience - Stephanie R
Jeff Holthaus helped my daughter buy a used 2014 VW Jetta a couple weeks ago and she said it was the best experience she's ever had buying a vehicle. I live in Portland Oregon and she's active duty Navy stationed near the dealership. Jeff was happy to jump on speaker phone with me during the sales process to talk through a short list of vehicles that she was considering. We talked through warranty, trim options and other features.
I wanted to allow her to make this decision "on her own" but wanted to be there for her questions.
My daughter has called me, sent texts and pictures nearly daily telling how much she loves her car and so happy she was able to work with the good ppl at Lee Volkswagen.
Thank you for taking care of my daughter as if she was your own!!
Wonderful - Kzimmy313
The owner Paul and his son Steven were very honest and fair with the amazing car they sold me. They worked with me really well and made my first car buying experience a pleasant one.
Best customer service and buying car experience - nsm1957
Thanks Carl for giving us best service. This is the 4th car my family bought from him. Carl's knowledge of car is exceptional and has explained thoroughly about car before I drove out the dealership.
Salesman review - Peter Haughton - Still Looking
I didn't end up buying a car here, but thought I’d review the salesman I dealt with since it was such a positive experience.
Never wrote a review about a car salesman, or dealer for that matter and have only written one review about a car, but my experience with this salesman was so pleasant I wanted to shine a spotlight on him and recommend him to anyone shopping for a Subaru in this area.
This salesman, Peter Haughton, demonstrated not even a shred of the pressure or the typical attitude sometimes associated with this line of work. He's a very likeable, very low-key, easy-going, young guy who is genuinely sincere about trying to make sure you are satisfied with your car search.
I was so comfortable with him, that I went back to test drive the car a second time because I wasn't sure whether I really liked it or not. I've never gone back for a second test drive to the same dealer before, which says a lot about how easy this young man was to get along with. He was not condescending or patronizing or impatient, just completely natural, pleasant and accommodating.
Unfortunately for him, I decided I didn’t like the car enough to consider it further, a decision that he respected. But if my decision had been based solely on the salesman, there'd be a Subaru sitting in my driveway right now.
I’d encourage anyone considering a Subaru in this area to ask for him and give him a shot.
it's amazing they put up with me - randy
I started my search for a new car over a year ago. I live only a half mile from a different subaru dealer. However, I wasn't really impressed with the way i was treated by my neighborhood dealer, they weren't bad just indifferent. So, i drove 21 miles in traffic i hate to check out Bert Smith. I met Tony Kritikos. Told him what I was trying to do. He didn't try to force me to his program. After a little bit of time I went back and put a deposit and ordered a car. I was under some time constraints due to timed withdrawals for some retirement accounts. They actually waited for a month after the car arrived from the factory (most dealers would have been on the phone pressuring me to come in early etc). I may have paid more, but that's because I made the deal, not them. For me price is not the most important item it's how the the staff treats me.
My perfect Crosstrek! - Jason S
This was the most stress-free car buy experience I have ever had. Ron LeStourgeon made getting the Crosstrek I wanted so easy for me. Cannon Subaru is worth driving from Orlando! The whole staff was polite and welcoming.
Great dealership and staff! - Brandon0777
I started off the day by going to the Dodge dealership next-door. My experience there was less than ideal unfortunately. I ended the day by going to Subaru and fortunately, my experience there was wonderful! The staff was friendly and extremely knowledgeable. Very involved even after the sale concluded. Scott Gregory was great and he definitely helped me to make an educated decision when it came to the leasing of my new Legacy. Hope to come back here once the remodel is complete and to lease my new Subaru once my current one is up. Keep up the good work guys!
Amazing dealership, utmost professionalism - Cassiec526
The sales team at reeves is the most professional and friendly team you will encounter. In addition, their service team is the most customer service oriented department you can find. We bought a car from the last October and a few days ago we started having engine problems. When a dealer closer to our home would not cover the repairs, reeves was more then happy to fix the car under our warranty and give us a rental. We could not be happier with this dealership and we will definitely buy cars from them in the future.
Best Car Buying Experience Ever - SUPERIOR FROM START-FINISH - ktheisen
We shopped many different vehicles at many different stores and I can say one thing for sure...SUNSET SUBARU ROCKS!!! Tim, the Sales Manager, made everything so quick and easy. I picked out an incoming vehicle and he worked up lease payments that were in my budget in less than 15 minutes. I am not kidding. Reserved my wife's new 2015 Subaru Outback and can't wait until it arrives. Subaru did a terrific job on this new model.
UPDATE: Just when I thought this experience could not have gotten any better, IT DID... We are going away on a trip this weekend and my wife really wanted to have her new Outback to drive. Unfortunately it did not arrive at the dealership before I had to be at a conference in Orlando this week. What did Sunset Subaru do? They brought the Subaru all the way to me and picked up my lease return and took it back to another dealership for me. THAT IS SERVICE! By the way, my wife's jaw hit the floor when I showed up in our driveway last night with her new car. She couldn't figure out how I pulled it off. Had to fess up and let her know it was the amazing folks at Sunset Subaru that made this happen. We will never forget this experience. Thank you Tim Reeher and Team!!!!
Great car buying experience. - Brian Gerber
We purchased our new Subaru Forester at Subaru of Gainesville. We went in to test drive the car and ended up purchasing it. Only dealt with our sales consultant, Tim Gittinger, there were no other managers who put pressure on you to buy. Tim was very professional, answered all our questions, went over every feature of the car. Best car buying experience of my life and I am in my 60's. Would definitely recommend Subaru of Gainesville and would buy from them again. Got a great deal too!
Caring - PearlAv1
They care and it shows. Taking time to meet me at my point of need and serve wholeheartedly. I appreciated Tim for his kind tone and Jerry for his mechanical know how. Ronnie is the manager and Liz is over finance.
Equinox - gto0927
Gene and Pete were very helpful throughout the buying process. we did not feel any pressure on buying the vehicle, we just had to make the decision to purchase it.
Outstanding Group of People - Amanda1948
We have been customers for about six years, so when our Forrester was ruined in a crash, there was no hesitation or doubt about which dealer to work w/ on a replacement. Everyone was very helpful and seemed genuinely interested in working out a good deal.
Excellent customer service and troubleshooting! - Diane hiker
Larry insisted that they troubleshoot the problems with our Forester and things are working wonderfully. They found the slow leak in the AC and solved a problem with the computer panel lights. I'm always pleased with the service and hospitality at DeVoe Buick GMC and Subaru of Naples.
Amazing Service! - dsjr107
Service was outstanding! They definitely help you get what you want and need to the best of their abilities. I personally dealt with Sean Kelley and he was great.
Best car buying expeience ever - MS
I have always had the worst luck when comes to buying a new vehicle. I must say this has been by the best ever. John McLean was very helpful in the process of me getting my new Subaru. He was not at all Pushy and made sure I was getting the car to fit my family's needs. He even took the time to make sure I knew how everything worked on the Car. I would definitely recommend anyone who is in the market for a new car to visit him. My car buying Experience was absolutely wonderful . Thanks John Mclean we love our new Subaru.
sales - stellaickes22
My sales person JP was amazing!!! I have never dealt with a better salesmen. He was honest and wasn't pushy. Making the deal with him was easy, he went over and above for me. I would definetly reccomend him to everyone.
THE SMARTEST DEALERSHIP IN SO FLA - DHWILLIAMS
I work 7 days a week 10-12 hours a day. I don't have time for the dealership BS and 4 hours away from my business . I helped my daughter buy a Subaru Crosstrek from Schumacher in Delray and we arranged everything over the phone. We met Izzy, who facilitated everything, for the first time the day we picked up the car. What a smart guy. He knew we were buying a car, he recognized the situation, and he got the sale because he made it happen. No other Subaru dealer in south Florida recognized our buying potential and they lost the sale to the smartest Subaru dealer. Thank you Izzy, we will be back next year for a second car. Dave Williams
Service Manager and team went above and beyond. - buckaroo2
I called around to Subaru service centers and asked for a price to have a 105k mile service done and I found they had the best price. While having my car serviced the service advisor Howard called and asked whether the timing belt had been replaced as there was no record on file and this was my first visit to this store but the timing belt and pulley parts looked new. I had them replaced previously but had forgotten. I feel this was very honest of Howard to have done this and it saved me $300.
New Outback 3.6R Could not be more pleased with Conley - gladesman
We were looking for a 2016n Subaru Outback 3.6r with EyeSight since they came out with the model. It would meet our needs and fir in our garage. Easy choice, but not so easy to get a test drive. You know if you have been looking for one. Why? Because they are in demand and have a short supply! We discovered that they are being sold before they arrive at the dealership. We tried many dealers throughout Florida to get one that we would like, eventually realizing you have to either order it and wait 12 weeks or put a down on one that is already to be delivered but likely in transit.
We found ours online and contacted Conley Subaru of Bradenton. Internet Sales specialist Susan G. handled our inquiry and helped us with information and into the process of a purchase. Then, salesman Christian M. took over and worked out the initial set of facts and numbers. They were acceptable to us and did not change throughout the deal and closing. The car arrived in the afternoon of the Feb 29 and we completed the deal before 7:30. It went extra fast because all the prep work by Christian and the staff of Conley had it ready to go. We arrived at 5 PM and were done with everything, including the orientation of technology, manuals, and driving instructions for the Outback in just a little over two hours. That included the trade in of our vehicle, too!
Friendliness, teamwork, and honesty made this a pleasure and a win for us and Conley.
I heartily recommend anyone to check them out to see what they might do for you.
We feel they were worth the 240 mile drive!
C. and L.