JOB WELL DONE!!!! - Arnettalloyd
WOW!!! Where do I start!!! Great Customer Service does"t even scratch the surface with the EXCELLENT CUSTOMER SERVICE THAT THEY HAVE GIVEN TO ME!!! LaTonia is "EXCELLENT" at her job!!! She's such a pleasant person to have worked with she worked so hard on finding the right car that I was looking for. Ms LaTonia kelp in touch with me asking how I was doing and how is my new Mercedes Benz was working out for me!!! I still can't believe that I have the dream car that I always wanted!!! I had such a awful experience at another car lot that I left there very angry, but when I when to Napleton's Dealership OMG!!! I was treating like ROYALTY!!! I FELT GREAT, HAPPY, and RICH!!! THANK YOU ALL for helping me, thanks to James in the service department for making sure that my car was serviced and ready to roll, thanks to the manager Frank & Ziggy that made sure that my car was running and driving properly!!! Thanks to Ms Terri in the finance department that told me that everything would work out for me. I didn't think that I would be approve for such a loan that HIGH!!! I'm a Domestic Violence survivor and nothing is to hard for GOD!!! Thanks to all of you at NAPLETON'S RIVER OAKS FOR YOUR HELP AND SUPER SUPER CUSTOMER SERVICE!!!!
always leave as a happy customer - acasadeavila3
Friendly and always a good experience third car I bought from them also sister in-law and cousin have bought from them. they truly try to work with you in every aspect to make sure your purchase is a good one
My second car from Rosen - ewapietrucha
they treated me really nice and that's one of the reasons that this is the second car I have bought from them.I have been going to them for years for service on my first car and have not been disappointed at all.
Amazing - Chizzy15
I'm not going to lie. My experience with car salesman has not been positive over the years, until now. Denise Aprile was amazing from start to finish. The entire process didn't feel like I was being conned like usual. It felt like I was being taken care of and that Denise had a genuine interest and concern for putting me in the right vehicle at the right price. Highly recommend!
Excellent review for the hyundai - vcegar63
Hyundai is excellent car , price on the car is good, employee is very friendly, excellent dealership best place to shop i will recommend this dealership
Happy camper - carmar0229
The process at Gerald Hyundai was good. From the beginning of reaching out via internet. We let Pete know what we were looking for, he gave us insight on the models. Even when we were itching to see the Honda he gave us honest information regarding both vehicles. We felt that Pete was really a voice for us during the process and approval. And we couldnt be happier with our car.
Outstanding - homandale
Everyone in the sales process was professional in their actions. Sales presentation was not high pressure, additional warranty sales presentation was excellent, and the explanation of the workings of the electronics was terrific.
Great Experience! - jettzero
Go and find Sean Norton. He will do whatever he can to make your car purchase happen..Great guy. Mel Hanna was great as well. Everyone there seems like a good guy.
Excellent - ricardosm200
The Tucson we lease is the perfect option for my wife.it is all she needs in the vehicle very please with the looks and performance
great purchase - rallenj
I was in a blue funk after visiting another car dealership, and just wanted to go home. But my friend who was with me said " lets see what they have at Knauz". Instead of baiting me and trying to force a financial plan on me, Mark Liebovitz was very understanding of my needs and made it possible to own a car that I love to drive. Thank you so very much for making the car- buying experience fun.
Car purchase - Bestpurchaseever
Mike Meyer gave friendly courteous service. Everything was throughly explained to us. All questions answered to our satisfaction. Would certainly purchase from him in the future, and will recommend him to others. A very positive car buying experience.
The staff in general was excellent.
Great quality and customer service - krystlebaby3
I don't remember other names but everyone was thorough and very helpful. Place was courteous and clean, you felt welcomed and not bombarded when walking in. Great place to purchase a vehicle Thank you.
Excellent experience - rosadeffala
I was approached right away I was upfront about my wants and needs and Jerry went really get to it. Everyone was friendly and professional. It was an overall excellent experience.
Pleasant - schacht
Steve and Mitch wiped away the car salesman uglyness that is usually attached to buying a car, I returned a couple of days later with a few questions about the computer system and Mitch walked me through again to help me.
Financing Issue - peralesfamily
I had to return to dealership to rework the deal due to deal not being correct - it was an inconvenience and we ended up having to correct the financing - It was a finance dept error. In addition, when making the new deal - we asked if we can make the first payment on the lease a certain day and we were told that the dealer could not take care of that but when payment is closer to the due date we can ask the Hyundai Finance office - I did so and I was told that this arrangement needed to be made at the dealer ship. So I could not get help from neither the dealership or Hyundai - I basically feel that the goal was as long as the vehicle is sold - Nothing else matters - this put a big strain on my finances for the first couple of months - I f I would of known that the payment could not be moved - The purchase would of not happened. With this alone I would shy away from any further business with Hyundai. On a positive note the experience with the sales team was very positive and helpful, The disconnect was with Financing - I felt I was treated like cattle "move them in , move them out" mentality.
Easy Transaction - so2cores
Went in knowing what I wanted, and was pointed in the right direction. Transaction was very efficient, and was very happy with the time that it took. Great dealership to work with.
#1 GREEN HYUNDAI - carcare tim12345
I BOUGHT THREE CARS FROM GREEN HYUNDAI. EVRY ONE IS VERY CURTISS AND HELP FULL. THE SERVICE DEPT IS OUT STANDING. THEY DO A GREAT JOB. AND ALL SO THE SALES DEPT.
My review - palkamadison
This was my first time purchasing a car. Mike Miller really made it easy to work with and make a decision without being pressured. Found me a car that had everything I was asking for and more.
NAPLETON'S HYUNDAI OF URBANA - maria.g1996.mg6
I had an excellent experience. I well always come back for my first time of buying a car they made it real so simple and comfortable
Excellent Purchase/Dealership - allysonkay24
Extremely please with my 2017 Hyundai Elantra purchase. Not only do I love my new car but I love how I was treated during the entire purchase. The staff at Schimmer was extremely friendly and professional. I never felt uncomfortable during any part of this experience. Everyone I worked with explained everything to me and was very professional. Greg Loebach was not only wonderful to work with but even called me after my purchase to make sure I didn't have any additional questions. I highly recommend Greg and I also highly recommend Schimmer in Peru for any purchase. I will definitely be getting my car serviced their and returning for future purchases.
Hyundai Monday - judyk1928
We enjoyed our visit to O'Fallon on Oct.10th. Everyone great to deal with. Tuson looked great. If we ever need a new car we would return to your dealership for another one. Thank you Judy and Joe
2nd new car I bought at dealership - mikek.tech
Already new what I was going to buy, Mr. Pelman and the finance officer did a great job. Not anything else to say. I would do business with them again
Great service - bowsofvelvet
Great staff and service department. Customer centered and focused. Takes extra measures to ensure a great car buying experience. Thry back their vehicles, service department and what they say. Excellent!
Love my dealership - valeriezendejas86
Best first car buying service ever. Employees are very friendly and straight forward. Love honesty. My dealer answered any and all questions I had. He eased my concerns and nervousness by providing confidence and answering my questions with facts.
Hyundai Tuscan - jtrdmdltd
I was very pleased with all the sales/service in purchasing our new Hyundai. We live up in Lake county and will likely go to Rohrman Hyundai for service visits.
Hyundai Accent - paige5597
I was originally shown a Hyundai Elantra and then they tried to sell me a Toyota on lease and I'm in school so that's not an option I drive too much and now I have a Hyundai Accent
A professional, caring place to buy a car - holdentm28
Buying a car is usually a pain. The staff at Loren Hyundai made it as pleasant as could be. From the moment we met Tom Glazos, we were at ease. He showed care and patience with us when we tried out both the Accent and the Elantra. He helped us out as we struggled to make the decision. Phil DeSalvo walked us through the financial stuff and made the deal work ... with efficiency, patience and wit. Bob Archibald guided us through a mini-course on all the features of the Elantra. It was also great to meet Mr. Choi, the manager, who was kind and generous. Overall, it was a good experience dealing with a great group of men ... You have a great team there!
maxie212 - ajmw928
The car is beautiful. It's very roomy inside and it's smooth to drive. I like that the left and right mirror has detections on it when you are passing another vehicle. It 's safe. I love this car. I bought 2 cars so far made that we're made from the Hyundai Company. Thank you.
Good Experience - krath777
I was greeted almost immediately by Tom and he had all the answers to any of the questions I had.i would recommend my friends to visit this dealership.
Outstanding Experience - ptomaszewski
Pugi Hyundai took the time and treated my husband and I as valued customers. We never felt pressured and the time allowed to purchase and all the paperwork was fast. I would recommend this dealer to all my friends. Our sales person was outstanding and was extremely accommodating. He followed up with a phone call to see if everything was to our satisfaction. Great experience!
McGrath City Hyundai
Sales Associate/Pre-Owned Specialist