UPDATE! - Sedra.agha1021
UPDATE!!!
I’m updating my review to reflect continued issues with Certified Performance Motors beyond my original complaint.
After I posted about their fraudulent financing practices and hidden fees, I received a call from Sami at the dealership. He offered to write me a $1,000 check in exchange for deleting the review and signing paperwork stating I had no further business with them. I did not agree to this, as I felt it was an attempt to silence my honest experience rather than resolve the issue transparently.
More recently, I discovered that the vehicle I purchased has an undisclosed safety recall that was never mentioned at the time of sale. When I called to ask about it, I was repeatedly placed on hold or ignored after identifying myself — further proving how they avoid accountability instead of helping their customers.
This dealership has shown a pattern of deception, avoidance, and unethical behavior. I strongly urge anyone considering doing business with them to be extremely cautious. Check for recalls independently, have all documents reviewed by a third party, and keep a detailed record of every interaction.
2months ago
I had a deeply disappointing experience with “certified performance motors” and feel compelled to share my experience to inform potential customers. Unfortunately, I encountered fraudulent practices during my transaction. Specifically, misrepresenting the financing terms while also adding hidden fees.
Upon discovering the discrepancy, I reached out to the dealership in an effort to resolve the situation. However, I was met with dismissive behaviour and a lack of accountability, This response, coupled with the initial misconduct, reflects a concerning lack of integrity and customer care.
I encourage prospective buyers to exercise caution when dealing with this business. Ensure all agreements are thoroughly documented, review contracts carefully, and consider seeking independent inspections or legal advice before finalizing any purchase.
I am in the process of reporting this incident to the Better Business Bureau (BBB), the state attorney general, and the Federal Trade Commission (FTC) to help protect other consumers.
Trust and transparency are fundamental in any business transaction, and unfortunately, my experience with “certified performance motors” fell far short of those standards.
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