Ford Fusion - jrichards
After driving from Knoxville to find the car I was interested in, I was greeted at the door by Tanner. He took amazing care of me from the moment I arrived to the moment I pulled off the lot in the car of my dreams. Would recommend this young man 100%.
Dealership had what I wanted at good price, - dehunt80
Newton Ford in Shelbyville, TN was a wonderful dealership to work with. They had the vehicle we were looking for on-line at a very reasonable price. It was very helpful in being able to shop in this way. We traveled from Arkansas.
Thanks Doc - Michael McCracken
I dearly miss my friend Dean Allen at Two Rivers Ford. I will have to say that Doc Sullivan is about the coolest car salesman ever.
Awesome experience - kevshreff
We leased a new Ford Escape and Daniel Custodio and the Miracle team did a great job helping us pick the right vehicle, get it financed and out the door with a limited commitment on our part. We were very impressed with Daniel's knowledge and high level of customer service. We highly recommend everyone to purchase their next vehicle at Miracle and make sure you ask for Daniel to help you.
overall experience very good - Rhouser1949
I reached out to the dealership via the internet web site and entered my information and the vehicle that i was interested in. I promptly received a call from salesperson Cody Martin a time was set to come in and test drive the car and upon satisfaction with the test drive and agreeing that i would like to purchase it he assured me that after a brief process I would be driving away in the car of my choice the whole experience was great from sales to finance. I arrived at 9:30am and was driving away with my dream car by 1:30pm it doesn't get any better than that. I would certainly recommend anyone looking to purchase a automobile to consider Ford Lincoln of Franklin.
Two purchases in two weeks. - TheBibles
We recently purchased two vehicles within two weeks from Friendship Ford. That should attest to our being pleased enough with the first purchase to become repeat customers. Salesman, Michael "Whitewater" Chambers & General Sales Manager, Brandon Caldwell were both courteous & helpful. The overall experience was a good one. Recommend.
Buying a vehicle during year end sales - Jeb2356
Trying to buy a new truck during the busiest week of the year (Year End Sale) for the salesman can be difficult due to the heavy demand. I had a particular truck that I wanted.It was not available locally, but Jarrod Arrington was able to find what I needed.Unfortunatly as the paperwork was being signed we found out the truck had been outfitted with a 4inch lift kit and other accessories by the dealer that was supplying the vehicle to Johnson Ford. Not to be deterred Jarrod was able to locate another truck with the accessories I wanted and a couple more I didn't request but will use.
I appreciate all the help and concern from the Johnson team that helped.
Thank you Jarrod Bryan Clark and Steve
I have bought vehicles from other dealers and Johnson Ford is the best by far
Best Buying Experience Ever - BAK
When we decided we needed more space than our Super Crew could provide for our growing family, we headed straight to Patrick Owensby. My wife's parents had always dealt with Patrick and highly recommended him. He is hands down the best salesman we've ever dealt with. He took the time to show us how a 2017 Explorer could do everything we wanted and more all while still giving us the luxury, options and performance we were not willing to sacrifice. We are very picky buyers but Patrick found the exact vehicle we wanted without us giving up a single option. We wanted atypical options and It's as if we factory ordered it. The entire staff was awesome - no question where we will go or who we will deal with when it's time for another truck.
Great buying experience - Jason Blankenship
Matt did a great job helping me get what I wanted. He was diligent and very good to work with through the whole process. I would recommend Matt to my friends.
Excellent service. Will go that extra mile for your business - kennyg
I can't say enough about my experience with Homer Skelton Ford of Millington. A award winning team. If your looking for a car,then look no further. Cudos to the staff of this dealership.
Bought a new escape! - Isaac2016
The experience at Morristown Ford was amazing. I was greeted by Dinah who was exceptional throughout the entire process. It made everything easier and more comfortable for me buying from another woman. She took her time and explained the differences between the different packages until I found the one that was right for me. The financing and paperwork was easy and quick. I'm very appreciative of the help I was provided while at the store!
Great Service, Friendly Salespeople, Great Dealership! - Mr. & Mrs. Deceived
I desperately wanted a new Ford F-150 but I was upside-down on my Chevy Silverado. Walt and other salesmen at Jacky Jones Ford Lincoln went to work, dug up any and all discounts and rebates available and I drove out with a beautiful 2016 Silver Ford F-150 (no money down). Never have I experienced such a pleasant big ticket purchase. Just about 3 months earlier my wife purchased a 2016 Nissan Rogue from Ted Russell Nissan of Knoxville and that transaction was a total nightmare!! If ever I need (or want) another vehicle, it will come from Jacky Jones Ford Lincoln in Sweetwater, TN. Thanks guys, Bobby Shutt
Great car buying experience! - JP-New Ford owner
We had the BEST buying experience we have ever had!
After deciding on the new car we wanted and doing a lot of research on price, I ask John Jarnagin, Jr. of Jarnagin Ford to find the car we wanted. I gave him the details of the car we wanted (including the interior and exterior color) and then I ask him for the best price he could get the car for. He located the vehicle that I was looking for. He also gave me the best price that I had found for the exact vehicle that I wanted and had already priced at several Knoxville dealerships and requested their "best out the door price" in writing. I did not share any information from one dealership to another on the prices that I had obtained. I only had this information for my purposes of finding the best deal for the same car. The other dealerships did not like giving me the information, however at Jarnagin Ford they gave me the "out the door price" without any question or any hassle. This is the way it should be at every dealership! Every dealership I visited was higher in price for the same car (except color). John located the car we wanted and arranged for it to be delivered for our purchase. We purchased the car and we are happy to have done business with them. We found this dealership to be very honest and efficient. They also do not nickel and dime you to death with every fee you can think of (believe me there are a lot of fees included that we as customers should not be paying)
We would recommend this dealership to anyone who wants a good honest price! If they do not have the car in stock, have them look for it like we did. We plan on doing business with them again in the future.
Hope this review helps you in finding a great car sales experience. Believe me the drive is worth the money you will save!
Sincerely, Boyd, Julie and Rebekah Pratt (Knoxville, TN)
Best Deal in the region - noramas
I was in need of a vehicle that could better handle winter weather so we search all of the eastern US to find a dealer that would give us a good deal on a new car as well as on a trade-in. Out of the 4 other dealerships we were in contact with, Landers was able to reduce the MSRP more than any other dealership while also giving us the best trade-in value for my vehicle. When we arrived at Landers to close the deal there were absolutely no surprises, making it a very smooth and exciting transaction. The atmosphere and customer service at Landers in Collierville is the best I seen at any car dealership. I would highly recommend doing business with them as they only want to ensure full customer satisfaction.
A dealer that does the right thing - Sons, richie
I have dealt with Russell Barnett for over 30 years. I just bought another car from Russell Barnett Family. I did not get a full warranty comma just a drivetrain. 5 Weeks Later the alternator went out and they were nice enough to replace it free of charge. Didn't have to do that cuz it wasn't covered under warranty but they stood up and did what they thought was right. I have been extremely pleased with all the years that I have bought vehicles from them, and I will continue doing my business with the Barnett Family.
Great Experience - grandpa1956
Mike Mohr did a wonderful job. Fast, thorough, honest, helpful. Great experience. Highly recommend this dealership, salesperson and finance mgr. Fun people to deal with
Great people! - 1954harley
It was an extreme pleasure buying my new Escape from Charlie Rogers Ford. I did an online search for the vehicle I wanted. I found it here, late Friday night. I emailed the dealership with a few questions and by 9:30 am on Saturday Curtis had answered my questions. We pretty much completed the deal online. The following Monday I drove an hour to the dealership to complete the deal. I was out by noon. No high pressure sales pitch. I received exactly what I wanted at the agreed upon price. I don't know who is responsible for ordering the cars or color schemes, but whom ever does it, hit a home run with this one. Every place I have been over the past week, I have received at least one compliment about the color.
Rex is the finance manager and he found me the very best deal I could possibly get thru Ford Motor Credit. Very pleased with my purchase. I encourage any one looking to buy a new or used automobile check these guys out. I don't think you'll be disappointed. These people do not believe in high pressure sales.
Women Can Sale Cars Too! - Holly Dethloff
We bought a vehicle and not even two weeks after it started having some issues. Priscilla went above and beyond to make sure we were taken care of and walked away a second time happy customers. This dealership is very professional and treat their customers like family.
Excellent Customer Service - Happyvanowner
Excellent customer service at Crown Ford. Alfredo Lanza was very helpful from start to finish. I would recommend this dealership to all my friends and family.
After 4 Visits Still Could Not Fix Problem on New Ford Van - Vernon Patrick
New 2015 Ford Transit 350 Diesel van had loud rattle in sliding door from day one of purchase. Took to Fairway Ford 4 times, the last of which it was still under warranty. On the last receipt it said, "Customer states sliding door has a rattle in it. Concern due to door flex and size of door. Can not be repaired". I contacted Ford Motor Company and they said the door would be fixed even though my warranty just ran out. Tried to get back with Fairway and they would not fix it. Called Ford again and apologized saying that Fairway was independently owned and nothing could be done. This van cost over $50,000.00 and I paid cash for it. I will never deal with Ford again. I have bought other vehicles from them in the past.
I had taken the van in for other appointments and would not get my van back for 2-5 days. Once with 40,000 miles on the van, my check engine light came on. Tried to call service, left message, after one hour I went to the Service Department in person and 3 service people were just sitting around the table. I was told it would cost $117 just to check it out and it would be next week before they could fix it and that it was not under warranty.
I took it to Friendship Ford in Johnson City, was nicely told it was under warranty and they fixed it the next day.
The service department at Fairway have been very rude to me. They will not return calls and evidently do not know what they are doing. I will never set foot on the property again. Allen White is who I dealt with.
Professional, Knowledgeable and Personable - 2nd Escape
This week I had the pleasure of purchasing my second car from Mtn. View Ford. Kenny Cone came highly recommended and again he has earned our respect with the manner in which he guides you through the arduous process of purchasing a new car. He listens to exactly what you want and finds the perfect fit. His technical knowledge made the walk thru of the instrument panel a breeze. Thanks Kenny! See you next time.
Family service - Jac 64
Buying a new car was a little scary for me but Lyons Ford made me feeling at home and therefore at ease. Carlton was our salesman and he was wonderful. Richard worked to get us the best deal possible. Lyons Ford in Lewisburg is the only dealership I will consider home !
Thank you! - Maureen Hiemstra
I called to schedule an appointment for my car to be serviced. George Lane was very helpful getting everything set up for me. He also took the time to explain everything on the services provided today. Thanks so much for taking care of my car today!! I will definitely be back!! :)
GREAT!!! - donnie01
Me and my wife has been to several dealerships and this place treated us like somebody. I highly recommend this place if your looking for a new ride. Thank you Randall Miller.
Great buying experience ! - John Lawrence
Really made buying a pleasant experience. No high pressure selling. Very customer friendly. Steve and Anthony were wonderful, helpful and pleasant ! I would recommend them .
2017 fusion sport - timothy gibson
Called and set appointment for an oil change. And received and was charged for oil change and tire rotation. I was told that is what they recommend. Was told that after the service. Make sure you are clear about what you want.
Liars - Iosdan
Very disappointed in there serivce and been lied to once I purchased the car they never held up there end of fixing the broken part.
Purchase of 2014 Fusion - mnhonda9
Had a great experience with my salesperson Alex Lurie, very pleasant, friendly, carried himself very well. Jeff Bianchi is the best as always, wouldn't deal with anyone else . Would return and purchase future vehicles with them.
Expectations - Tabitha McIntosh
Ben (salesman) solicited his car selling services to me and stated upon the referral of a buyer I would be sent a referral fee if my referral purchased a vehicle. Well I referred a buyer which purchased a vehicle and I've yet to receive my fee. I asked him about it and he said he would get with Anthony but he had stated the deal lost money. That's not my problem they lost money on a deal. He didn't disclose "if your referrals buy a car, we will send you a referral fee if and only if we don't lose money!" That was never stated. I will never refer people to this dealer if they can't back up their business on the front end.
Superb! Best Service Anywhere! - douglas865
For yet another time, my expectations were exceeded by the superb service that Lance Cunningham Ford has provided! Everyone - including my service manager, Todd, my service advisor, Mary Jane, and my service technician, Caleb, treated me generously and kindly. LCF has created a wonderful family-type atmosphere that is friendly and helpful. In particular, I want to point out that my service technician, Caleb was simply amazing. He was incredibly helpful, patient and thorough. Wow! Thank you, Caleb!
Everyone went out of their way to ensure that I understood the services and that I was happy with them. In fact, I am more than happy. I was so impressed with everyone that, in the decades of auto ownership that I have had, I don't think I have ever dealt with a more professional, thorough and kind collection of auto specialists. BIG thank you's to everyone at Lance Cunningham Ford!
Newton Ford and GM South
Sales & Leasing Professional
Larry Hill Ford & Imports
Ford & GM Specialist/Manager
Pre-Owned Sales Manager