Great service no pressure. - muppie143
Charles Sanders was so nice and helpful. I had no intention of driving home with a car today. However, they made it happen. Thank you Charles.
Happy Honda - Looking4cars
Lisa did a wonderful job and was very welcoming. She stayed after hours and let me ask a ton of questions. The price was fair and the manager was very kind. Even though I did not purchase one right away (my indecisiveness) she did not push. Excellent experience.
Purchase of Ford Focus - Janice0527
I had a great experience with the dealership. Chase was very helpful and showed me a car that I will be perfect for me. I will recommend Mirale Ford.
2017 Ford F150 Platinum - Mike M.
I was looking for a new 2017 Ford F150 Lariat and met Gary McCray at Two Rivers Ford. Gary found a truck in his inventory that had everything and more that I was looking for in a new truck. The Platinum edition was a little more than the Lariat but Gary gave me a very fair price. I came back 3 times before I signed the paperwork to buy the truck and Gary was great in helping me decide. I would highly recommend Gary and Two Rivers Ford to anyone looking to buy a Ford vehicle.
Bad apple - Just thought you should know
We came to n for recall repair on our Fusion. Dropped car off and heard nothing for days. I finally tracked down our service person Matt and found out why there was a delay.
. He seemed not to care that our family was struggling with one car. We visit this dealer often and still will but we won't be seeing Matt again.
Best experience ever had buying a new vehicle. - Bclickcfp
Don't go anywhere else to buy a Ford. Excellent group of employees. Very knowledgeable and friendly staff. No high pressure salesmanship at this dealership.
Helpful and Honest - halfbackers
Great experience! Lisa and Wayne were so helpful in helping us locate just the right truck, we love it. Thanks to Margo for helping us through the decision making process with tons of information on our test drives and for setting things up for us when the truck arrived. Shane didn't waste our time, just gave us the best price, loved that!! What car buying should be, no games, just good service.
Excellent service. Will go that extra mile for your business - kennyg
I can't say enough about my experience with Homer Skelton Ford of Millington. A award winning team. If your looking for a car,then look no further. Cudos to the staff of this dealership.
Top Reviewed Specialists At This Dealership
Bought a new escape! - Isaac2016
The experience at Morristown Ford was amazing. I was greeted by Dinah who was exceptional throughout the entire process. It made everything easier and more comfortable for me buying from another woman. She took her time and explained the differences between the different packages until I found the one that was right for me. The financing and paperwork was easy and quick. I'm very appreciative of the help I was provided while at the store!
Great Car Buying Experience - ilikecars
I bought a used 2011 Tahoe from Mike Mohr. He was fantastic to work with during the process. I have not bought from a dealer in a long time and he made it a real pleasure. This guy is honest, attentive, and knowledgeable. Go see him at Bates Ford in Lebanon if you are in the market to buy a new or used car. Even my kids loved him. It was so nice to meet such nice people in the car business.
Great people! - 1954harley
It was an extreme pleasure buying my new Escape from Charlie Rogers Ford. I did an online search for the vehicle I wanted. I found it here, late Friday night. I emailed the dealership with a few questions and by 9:30 am on Saturday Curtis had answered my questions. We pretty much completed the deal online. The following Monday I drove an hour to the dealership to complete the deal. I was out by noon. No high pressure sales pitch. I received exactly what I wanted at the agreed upon price. I don't know who is responsible for ordering the cars or color schemes, but whom ever does it, hit a home run with this one. Every place I have been over the past week, I have received at least one compliment about the color.
Rex is the finance manager and he found me the very best deal I could possibly get thru Ford Motor Credit. Very pleased with my purchase. I encourage any one looking to buy a new or used automobile check these guys out. I don't think you'll be disappointed. These people do not believe in high pressure sales.
Great Service, Friendly Salespeople, Great Dealership! - Mr. & Mrs. Deceived
I desperately wanted a new Ford F-150 but I was upside-down on my Chevy Silverado. Walt and other salesmen at Jacky Jones Ford Lincoln went to work, dug up any and all discounts and rebates available and I drove out with a beautiful 2016 Silver Ford F-150 (no money down). Never have I experienced such a pleasant big ticket purchase. Just about 3 months earlier my wife purchased a 2016 Nissan Rogue from Ted Russell Nissan of Knoxville and that transaction was a total nightmare!! If ever I need (or want) another vehicle, it will come from Jacky Jones Ford Lincoln in Sweetwater, TN. Thanks guys, Bobby Shutt
Best Deal in the region - noramas
I was in need of a vehicle that could better handle winter weather so we search all of the eastern US to find a dealer that would give us a good deal on a new car as well as on a trade-in. Out of the 4 other dealerships we were in contact with, Landers was able to reduce the MSRP more than any other dealership while also giving us the best trade-in value for my vehicle. When we arrived at Landers to close the deal there were absolutely no surprises, making it a very smooth and exciting transaction. The atmosphere and customer service at Landers in Collierville is the best I seen at any car dealership. I would highly recommend doing business with them as they only want to ensure full customer satisfaction.
A dealer that does the right thing - Sons, richie
I have dealt with Russell Barnett for over 30 years. I just bought another car from Russell Barnett Family. I did not get a full warranty comma just a drivetrain. 5 Weeks Later the alternator went out and they were nice enough to replace it free of charge. Didn't have to do that cuz it wasn't covered under warranty but they stood up and did what they thought was right. I have been extremely pleased with all the years that I have bought vehicles from them, and I will continue doing my business with the Barnett Family.
No pressure! - Happy customer from milan
Great customer service. Great knowledge of what they sell. No pressure to purchase from them. Told us what we needed to know and let us make the choice. We have bought here before with the same service and that's why we went back. Everyone was very friendly.
Truck that i wanted - Scott333
Found GMC on the internet and was the truck I was looking for in my price range. Friendship got the payments I needed. Also put a new set of tires on truck. And a bed liner to satisfy me. Got payments were I needed them.
After 4 Visits Still Could Not Fix Problem on New Ford Van - Vernon Patrick
New 2015 Ford Transit 350 Diesel van had loud rattle in sliding door from day one of purchase. Took to Fairway Ford 4 times, the last of which it was still under warranty. On the last receipt it said, "Customer states sliding door has a rattle in it. Concern due to door flex and size of door. Can not be repaired". I contacted Ford Motor Company and they said the door would be fixed even though my warranty just ran out. Tried to get back with Fairway and they would not fix it. Called Ford again and apologized saying that Fairway was independently owned and nothing could be done. This van cost over $50,000.00 and I paid cash for it. I will never deal with Ford again. I have bought other vehicles from them in the past.
I had taken the van in for other appointments and would not get my van back for 2-5 days. Once with 40,000 miles on the van, my check engine light came on. Tried to call service, left message, after one hour I went to the Service Department in person and 3 service people were just sitting around the table. I was told it would cost $117 just to check it out and it would be next week before they could fix it and that it was not under warranty.
I took it to Friendship Ford in Johnson City, was nicely told it was under warranty and they fixed it the next day.
The service department at Fairway have been very rude to me. They will not return calls and evidently do not know what they are doing. I will never set foot on the property again. Allen White is who I dealt with.
Bought Myself a Retirement Gift - Budgey017
Just pecking around on the computer saw three preowned trucks of interest at MTN. View Ford and Lincoln ,on Sunday evening. I got up Monday morning and drove over to the store to see them in person and was greeted by a great sales person " Craig Beckler" He showed me the three trucks which where no disappointment ,they were just as shown on the web site. Craig was patient and very knowledgeable answering questions while I was deciding which one I wanted. After the decision was made Craig in a very professional manner handled the paperwork and I was soon on my way in my like New Preowned F 150 witch I love." Thanks Craig" See Ya Next Time.
Long time family customer done wrong - Rich-E D.
Well the first car I remember being bought from a dealership was a 1986 Ford Escort GT hatchback bought from this location, fast forward through life and my mom was bringing the old Escort to trade in for a 2003 Focus shes had for over 10 years. I decide one day to trade in one of my project cars for a pickup truck and the recommended salesman found the exact red Dodge Ram I have always wanted within my budget. Even went out of town to pick it up and bring it back and I didnt even haggle the price just paid in full. That warrants the 2nd star for the rust free low mileage Red Ram. After driving the truck for a few days it has obvious issues such as no front brake pads, just metal carving into the rotor, has a horrible vibration at 30-35mph and feels like the U-joints are worn. Simple things really but low and behold I take it in for the inspection that I was told would be about 45min-1.5 hours. At the 3 hour mark had to ask what was going on and was told work was being done that I didn't authorize, (its my truck now as its paid in full.) Finally the service manger came in after nearly 4 hours to tell me they replaced a licence plate bulb and I needed a new multi function switch. Well the multi function switch works just fine, on the Ram you can flash high beams or turn them completely on by pulling the lever just a bit more. I`m an auto enthusiast and just a parts specialist not a ASE cert. tech but I`d at least put the effort into inspecting the actual issues but they didnt even seem interested in anything I had to say. I will never go back for even free parts or service, I dont trust the people working on vehicles there.
Lyons Ford (old Stan McNabb) - Joseph Price
Just purchased from Lyons Ford in Lewisburg, TN. Not even 1/2 tank of gas later complete transmission failure. They failed to cover this and said 'No warranty on used cars'. They said approx. $4700 to repair. After pleading my case they said they would repair it at cost, $2650. At cost of course means that they're not actually chipping in, they're just not making any more money off me.
This is after they checked out my Ford Explorer XLT trade-in and said there was $1000 repair needed on the flywheel (?Really?). So trying to be fair I upped the price we agree on by the $1000. So instead of $9000 plus trade I paid $10,000 plus trade. And part of the agreement was that I needed a 2" hitch on the back. They said no problem and wrote it in the contract. Now 2 months later and I still don't have my truck or the hitch.
I had previously dealt with McNabb Ford and was very happy over the years with their customer service. I had purchased at least 4 cars previously from them, and also used their service department several times. I went back thinking I was in McNabb Ford only to find out that Lyons had just purchased this location 3 months prior. I decide to give them a try, I guess that was a dumb idea.
Excellent Customer Service and Huge Selection of Vehicles - Chemsoldier7
My wife and I went in browsing for a new vehicle and couldn't be happier with Jenkins and Wynne. We were not bothered while we walked around looking and were greeted by Jay when we walked in the door. I honestly have never been more impressed with a salesman. The vehicle sold itself, but it was a true pleasure and we felt like a member of the family from the first second and continue to work with Jay even when we go in for maintenance. Jenkins and Wynne is our preferred dealer for anything relating to our vehicles or services. Honestly couldn't be happier.
Important and satisfied - James Lowe
I have had my 2016 F-150 for a year now and am very satisfied with my experience. My salesman Shane Farley has been there to answer questions and helped pull me out of a situation I was in not understanding the new way spare tires are stored. The truck has excellent power , rides and handles well. The follow thru by Shane is also well appreciated , its nice not being forgotten. The service department also does a good job of getting me in and out . We did have one issue but with one phone call and a very short service call my issue was solved quickly. I requested a sprayed on bed liner and Shane set that up with Line-X at a more affordable cost and that also was done great..
Ford of Murfreesboro is my #1 place to go - TAB_f150
Got my F-150 about a week ago. Everything was great when I went in to trade my other vehicle. Gary Was my sales guy, he did great! Go see him if you get a chance
Best of the Best! - Crittenden
I was looking for a Ford 1500 4X4 with low miles, 4 doors, was good on gas and would haul my horse trailer. I was truly blessed by meeting David McCarley. He was patient and extremely knowledgeable. It was as important to him as it was to me to find a truck that met my needs and that was in my price range. After hours reviewing the trucks at Lance Cunningham Ford Dealership (there were a lot!) I bought a truck. The longer I have that 2016 Ford F150 Sport, the more I love it. Today I locked the keys in the truck. David happen to call just when I was getting ready to call the dealership for help. David went and looked up my entry code and called me back in about 5 minutes. He stayed on the phone while I entered the code and my doors unlocked! If I'm ever in the market for another truck I'd go to this dealership and ask for David. He knew things about this truck that I didn't know existed. David is patient, knowledgeable and he was dedicated in finding me a truck I need, not the truck he wanted to sell. AMAZING!!!
Third purchase - Bryan S
I have had 3 GREAT experiences purchasing from Ted Russell Ford Parkside. TM, Cougar and Court all three worked their magic to get my great new car purchase the way I needed. You can't expect more than what they do. Thanks so much guys!!
Great people. Worked as a TEAM. - Roger Williams
Each person seemed to have a helpful attitude and was never pushy. Sales person was very helpful and Service Manager went above and beyond helping me. Great job all the way around. Thanks
Great! - 123456789
Tristan, Spanky awesome and Finance mgr Awesome they took me around and showed me several vehicles till we found the one and Spanky showed me all the bells and whistles..
Liars - Iosdan
Very disappointed in there serivce and been lied to once I purchased the car they never held up there end of fixing the broken part.
Larry Hill Ford & Imports
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