Service Consultant-Ron Penepent-one of the best! - tnbsfsher
Dropped off my 2014 Ford Fusion with an AC blower motor problem. Ron greeted me with a friendly smile, listened to my problem, took my phone number so he could call and give me updates. Called me once to tell me of the progress and then called later to let me know they found and fixed my problem. Ron's friendly smile and warm welcome made for a great experience.
Bought pre owned 2015 Escape - MB3820
I had a very good experience at Two Rivers Ford purchasing my car. I would definitely recommend this dealership to others. Friendly and knowledgeable staff.
F150 Purchase - F150Driver
I had an excellent experience. I enjoyed the staff and my salesperson listened to what I wanted in a truck and didn't try to sell me on something different. I would recommend this dealership to anyone purchasing a Ford or Lincoln in the Middle TN area. It is worth the drive.
Quick and Excellent - smmorton
I was interested in an internet sale for a 2014 Ford F150. My questions were immediately answered and everyone I dealt with was very courteous and helpful. The buying experience was the best I have ever experienced and would definetly recommend anyone to go to Homer Skelton. The vehicle was at the Olive Branch location but overnight, the salesman drove it to the Millington location so I could test drive and purchase it. Ryan Allmon (my salesman) deserves much praise for making my purchase from Homer Skelton the highlight of my day. I am so very happy with my purchase and will definetly be returning to Homer Skelton for my next purchase.
Exceeds Expectations!!! - Kwright01
Everyone was very nice and willing to help from sales, finance, and service. My salesman John Parker exceeded all my expectations in buying a new truck. Knowledgeable of the product, No pressure, easy and speedy transaction, and super nice guy! John followed up many times after the sale. I would recommend Miracle Ford and ask for John, thank you!!!
Satisfied customer - vickie.lynn57
Mark was very pleasant as I told him what I needed to have done to my car. The work was done in a short period of time.
Great Sales Experience - katiewann
Our buying experience was fantastic at Marshal Mize Ford along with the great sales experience. Eddie Ackerman was great and got me exactly what I wanted for a great deal!!! I would recommend this dealership to anyone and we will be back to get more cars from them at a later date!
Chad Bell/Kristie Harvey - LoudonX
Chad is very friendly and helpful. He was pleasant to deal with and I highly recommend him as a salesperson. Chad is also great at following up with me after the purchase of my car and answering my questions promptly via email. Kristie and I had some interaction as well and I was equally impressed with her.
Stressfree purchase - Saranette
Their upfront pricing meant no haggling and no hidden fees made for a stress free purchase! We will definitely contact James for future purchases. Thank you!
An easy and pleasant experience. - Tunnelllaw
I came in on a Monday morning, purchased the car that I came into the dealership to purchase for the expected price, and left happy.
The salesperson, DJ was great.
Great Experience - conley
Stan was very nice and helped in everyway. I was very indecisive, but finally found a truck I wanted at another dealership. There was no hesitation in them saying that they would go get this vehicle and have it at the dealership on Monday. They backed up everything they said they were going to do as far as the purchase. I could not have ask for more friendly people to deal with. I would recommend this dealership to anyone that is looking for a new or used car. They are great people to work with.
very pleased - chellebabysram
From the moment we arrived we were greeted by Dinah bowman. Super nice lady. She helped us get the vehicle we wanted. I would recommend all my friends and family that is looking for a vehicle to give Morristown Ford a try.
Brake Service 2006 F350 - RickandJanice
We are from Texas and travel the country living full time in our 5th wheel trailer. When we needed the brakes serviced on our 2006 F350, we were staying just outside Dickson, TN. so decided to give Beaman For a try. From the moment we talked to the first service person to make the appointment to the time we left, we were treated with the utmost respect and consideration that anyone could possibly respect. They even offered a loner car at no cost to us since the service was going to take several hours. We accepted this offer and were provided with a nice clean 2011 Crown Victoria during the time required for service at no additional cost. The dealer service area is not real large but is adequate for a dealership this size and it is very clean and everyone is very professional and friendly. When setting up the appointment, the service tech said she would order all the parts that may be required,based on their analysis of the symptoms, so they would have the parts available when we arrived for our appointment 2 days later. We were only charged for the parts required and they accomplished the repair in the time quoted. This was an excellent service experience.
Great experience! - T BUSHNELL
We purchased a 2015 F150 last fall. It was one of (if not the) best new vehicle buying experiences we have ever had. Lori Boles is very knowledgeable and helpful, answering all our questions and offering solutions. The dealership is also very easy to deal with both during and after the sale.
Great car buying experience! - JP-New Ford owner
We had the BEST buying experience we have ever had!
After deciding on the new car we wanted and doing a lot of research on price, I ask John Jarnagin, Jr. of Jarnagin Ford to find the car we wanted. I gave him the details of the car we wanted (including the interior and exterior color) and then I ask him for the best price he could get the car for. He located the vehicle that I was looking for. He also gave me the best price that I had found for the exact vehicle that I wanted and had already priced at several Knoxville dealerships and requested their "best out the door price" in writing. I did not share any information from one dealership to another on the prices that I had obtained. I only had this information for my purposes of finding the best deal for the same car. The other dealerships did not like giving me the information, however at Jarnagin Ford they gave me the "out the door price" without any question or any hassle. This is the way it should be at every dealership! Every dealership I visited was higher in price for the same car (except color). John located the car we wanted and arranged for it to be delivered for our purchase. We purchased the car and we are happy to have done business with them. We found this dealership to be very honest and efficient. They also do not nickel and dime you to death with every fee you can think of (believe me there are a lot of fees included that we as customers should not be paying)
We would recommend this dealership to anyone who wants a good honest price! If they do not have the car in stock, have them look for it like we did. We plan on doing business with them again in the future.
Hope this review helps you in finding a great car sales experience. Believe me the drive is worth the money you will save!
Sincerely, Boyd, Julie and Rebekah Pratt (Knoxville, TN)
Great experience. - cos829
We had no problems getting a new Ford recently. Thanks to the helpful staff, everything was easy and we had a nice experience, we appreciate how accommodating everyone was during this process.
Customer for Life - colwellre
I recently purchased a used Ford Explorer Sport Trac for my son at Landers Ford in Collierville. This is the third car I have purchased from this dealer in the past four years. Each experience has been better than the last. On all three occasions I’ve had the pleasure of dealing with Salesman Hani Qoran, Managers Kent Ritchey, Jr. and Julian Roberts, and Finance Manager Peter Cotros.
As a single mom, the car buying process is intimidating. At Landers, I am always greeted by a welcoming sales staff eager to be of service. Hani’s patient, laid-back demeanor makes me feel comfortable throughout the process of searching for the ideal vehicle. I’ve never felt pressure to purchase before being ready. Kent & Julian go above and beyond in working out the details of the purchases and ensuring that I remain a satisfied customer. Peter even makes the financial portion of the purchase a delight.
I will NEVER buy a car anywhere else. I highly recommend the Landers Ford Collierville team to everyone.
A dealer that does the right thing - Sons, richie
I have dealt with Russell Barnett for over 30 years. I just bought another car from Russell Barnett Family. I did not get a full warranty comma just a drivetrain. 5 Weeks Later the alternator went out and they were nice enough to replace it free of charge. Didn't have to do that cuz it wasn't covered under warranty but they stood up and did what they thought was right. I have been extremely pleased with all the years that I have bought vehicles from them, and I will continue doing my business with the Barnett Family.
Great Experience - Joe S
I purchased a new Ford Escape for my wife here and it was the easiest process I have ever had. They were able to get me in the ford with little effort and at the payment we needed. Thanks again for all of your help.
Got my truck! - caroline wells
I got the vehicle I wanted, my rep, Dustyn worked hard to make it happen! I am so happy with my purchase, and my service from Dustyn. He was professional,, polite and thorough with the paper work.
Another sales professional walked by the office while Dustyn was getting my paper work copied and asked me if i would like water. I expected a cup of water, got a ice cold bottle! .
I love my truck and Dustyn was a great help to make it happen!
They followed me home, its in my driveway, YEAH
Awesome buying experience - Jttrower
I cannot compliment this dealership enough, told then what I wanted, how much I was willing to pay and the deal was done. I have been back a few times to buy accessories and I cannot say enough good things about Jackie Lively in the accessory department. Very personable, professional and always a pleasure to work with, dealership gets 5 stars just because she works there.
Very happy with our experience at Fairway - Pennyk
Bought our 2nd truck within the last couple of months at Fairway Ford . I would recommend Fairway and our salesman was Randy Hite again. He is very helpful and always quick to get us answers to questions we had.
This dealership has won back my support in ford products.... - Mbskin
This dealership has won back my support in ford products. Purchased used expedition from them and could not be more happy. Last year made the mistake of dealing with their competition ..lance Cunningham ford in Knoxville. That man is the biggest crook walking the earth!!! Would recommend for used or new A+++.
Great Dealership and salesman that really care - Martha
My daughter recently purchased a car at this dealership. We had looked all over the area, including Knoxville. This was about the 8th dealership that we visited. I have to say, that we dealt with so many salesman, I was getting very frustrated. When we arrived here, Jeff met us on the lot and I was extremely impressed with him. His mannerisms and words showed that he truly wanted to help us find what we wanted, and not just make a buck. Throughout the entire process, he was very pleasant, well spoken and professional. He has even called us to check on how happy we are and sent a thank you note. This is what you call customer service. I will never have to shop around again, as this is where myself and all of my friends and family will go. Awesome people.
I keep coming back - alayne58
I have bought ford trucks for many years at Mtn. View Ford (around 6 trucks) my daughters and my son have also bought several each from there. We feel like family when we go in. It's one thing to have one experience, but when you keep coming back, it's more than just trying to make a sale.
Great people! - 1954harley
It was an extreme pleasure buying my new Escape from Charlie Rogers Ford. I did an online search for the vehicle I wanted. I found it here, late Friday night. I emailed the dealership with a few questions and by 9:30 am on Saturday Curtis had answered my questions. We pretty much completed the deal online. The following Monday I drove an hour to the dealership to complete the deal. I was out by noon. No high pressure sales pitch. I received exactly what I wanted at the agreed upon price. I don't know who is responsible for ordering the cars or color schemes, but whom ever does it, hit a home run with this one. Every place I have been over the past week, I have received at least one compliment about the color.
Rex is the finance manager and he found me the very best deal I could possibly get thru Ford Motor Credit. Very pleased with my purchase. I encourage any one looking to buy a new or used automobile check these guys out. I don't think you'll be disappointed. These people do not believe in high pressure sales.
I purchased a 2013 Fusion. - Happy J
I purchased a 2013 Fusion! My salesman, Cole Taylor, was awesome! Rocky Nolen worked hard to get me a great price and a good value for my trade! I love the family atmosphere and the excellent service! Thank you Jenkins and Wynne!
Great buying experience ! - John Lawrence
Really made buying a pleasant experience. No high pressure selling. Very customer friendly. Steve and Anthony were wonderful, helpful and pleasant ! I would recommend them .
Great service - Happy camper
Great customer service. Showed me my problem. Gave me a price. Did not treat me like a dumb girl. They have a happy new customer
Return buyers - Familyoffour
14 years ago, my husband and I bought our first car there together as a married couple. It was brand new, reliable, and we loved it. Recently, we began looking for another vehicle (used, but in decent shape). Chris Shultz and Gett Monday were fantastic. Knowledgeable, friendly and incredibly helpful! They answered all our questions and we were able to make a deal on a car that was affordable, in great shape, and more than suited our family's needs. We would definitely recommend this dealership and its salespeople. On another note, not long ago my father in law was in the market for a used truck. He was quite specific about what he wanted and didn't want. He stopped by this dealership periodically looking for "the truck". He struck up a conversation with one of the salespeople one evening and the man took down his information. That gentleman said they get vehicles in all the time and if he came across a truck he might be interested in, he'd give him a call. About two weeks later, my father in law got a phone call. He drove down, thoroughly looked the truck over and bought it that day. That man went above and beyond for my father in law. Mr Shultz and Mr Monday worked hard for us. Happy customers are repeat customers!
Larry Hill Ford & Imports