Steven Cooper - volsfan32905
Steven made the buying process so much simpler than any previous experiences we have had. He was knowledgeable, professional, patient and answered my many questions about each vehicle. He never steered us away from our price point, all while going the extra mile to find the perfect vehicle for us! Will definitely be coming back for any future purchases!
2017 GMC Sierra Crew Cab PickUp Ttruck - Larry B
I stopped at the dealer to have my Chevy P/U truck serviced and started looking at new trucks while waiting. Sales rep, Drew, showed me different trucks but the sticker prices were out of my range to buy a new vehicle. After Drew ran the numbers of my trade in and discounts on the new truck the price was within the range that I could afford. Needless to say I drove away with a new truck equipped with everything I wanted on it, and more. It was a no pressure deal. If you're looking for a new vehicle I would recommend talking to Drew at Newton.
New to Nashville and felt welcome. - TheoB
Tom help me with the purchase of a lease buy out. He worked with my demanding schedule and was able to meet all my expectations. I been thou my credit card as tanked as I'm going thru a divorce Tom made the experience great and painless. Kenny the finance manager was very knowledgeable and helpful and full explain all my options. I look forward to my next purchase soon.
My experience at Miracle Ford was great. - babdhall
Having just moved to the area, I feel like our family has already found our local dealership. The staff was professional, courteous and helpful. We have already purchased an F150 and Explorer, both of which were wonderful experiences!
Cody is awesome! - Jazzyhunny88
Cody is seriously one of the best people I have ever worked with when purchasing a car. He helped me out completely and went above and beyond to make sure everything went great. I had a wonderful time with Cody and he is extremely knowledgeable and professional. Also he is a car guy himself, so it was cool talking to someone who actually knew what he was saying. If you ever plan to buy a car I would want to have Cody on my team.
Great experience! - lorij0770.lj
This was our Second time purchasing a vehicle from Friendship Ford and Johnny Necessary. It was Great working with Johnny again on buying this vehicle also. He is honest and good to work with and he gave us an Excellent deal! Thanks again Friendship Ford & Johnny Necessary.
Great Customer Service! - tcl
From beginning to end, it was great customer to service! I could not be more pleased with the whole experience! Can definitely recommend this dealership to others!
Satisfied customer - Carshy
Hassle free experience. Matthew worked hard to insure a pleasant car buying encounter. Very knowledgeable regarding latest electronic technology. Understands no pressure sales. Would recommend to anyone in the market for a new or used car.
Best Buying Experience Ever - BAK
When we decided we needed more space than our Super Crew could provide for our growing family, we headed straight to Patrick Owensby. My wife's parents had always dealt with Patrick and highly recommended him. He is hands down the best salesman we've ever dealt with. He took the time to show us how a 2017 Explorer could do everything we wanted and more all while still giving us the luxury, options and performance we were not willing to sacrifice. We are very picky buyers but Patrick found the exact vehicle we wanted without us giving up a single option. We wanted atypical options and It's as if we factory ordered it. The entire staff was awesome - no question where we will go or who we will deal with when it's time for another truck.
Excellent service. Will go that extra mile for your business - kennyg
I can't say enough about my experience with Homer Skelton Ford of Millington. A award winning team. If your looking for a car,then look no further. Cudos to the staff of this dealership.
Bought a new escape! - Isaac2016
The experience at Morristown Ford was amazing. I was greeted by Dinah who was exceptional throughout the entire process. It made everything easier and more comfortable for me buying from another woman. She took her time and explained the differences between the different packages until I found the one that was right for me. The financing and paperwork was easy and quick. I'm very appreciative of the help I was provided while at the store!
Top Reviewed Specialists At This Dealership
Great Service, Friendly Salespeople, Great Dealership! - Mr. & Mrs. Deceived
I desperately wanted a new Ford F-150 but I was upside-down on my Chevy Silverado. Walt and other salesmen at Jacky Jones Ford Lincoln went to work, dug up any and all discounts and rebates available and I drove out with a beautiful 2016 Silver Ford F-150 (no money down). Never have I experienced such a pleasant big ticket purchase. Just about 3 months earlier my wife purchased a 2016 Nissan Rogue from Ted Russell Nissan of Knoxville and that transaction was a total nightmare!! If ever I need (or want) another vehicle, it will come from Jacky Jones Ford Lincoln in Sweetwater, TN. Thanks guys, Bobby Shutt
Great car buying experience! - JP-New Ford owner
We had the BEST buying experience we have ever had!
After deciding on the new car we wanted and doing a lot of research on price, I ask John Jarnagin, Jr. of Jarnagin Ford to find the car we wanted. I gave him the details of the car we wanted (including the interior and exterior color) and then I ask him for the best price he could get the car for. He located the vehicle that I was looking for. He also gave me the best price that I had found for the exact vehicle that I wanted and had already priced at several Knoxville dealerships and requested their "best out the door price" in writing. I did not share any information from one dealership to another on the prices that I had obtained. I only had this information for my purposes of finding the best deal for the same car. The other dealerships did not like giving me the information, however at Jarnagin Ford they gave me the "out the door price" without any question or any hassle. This is the way it should be at every dealership! Every dealership I visited was higher in price for the same car (except color). John located the car we wanted and arranged for it to be delivered for our purchase. We purchased the car and we are happy to have done business with them. We found this dealership to be very honest and efficient. They also do not nickel and dime you to death with every fee you can think of (believe me there are a lot of fees included that we as customers should not be paying)
We would recommend this dealership to anyone who wants a good honest price! If they do not have the car in stock, have them look for it like we did. We plan on doing business with them again in the future.
Hope this review helps you in finding a great car sales experience. Believe me the drive is worth the money you will save!
Sincerely, Boyd, Julie and Rebekah Pratt (Knoxville, TN)
Best Deal in the region - noramas
I was in need of a vehicle that could better handle winter weather so we search all of the eastern US to find a dealer that would give us a good deal on a new car as well as on a trade-in. Out of the 4 other dealerships we were in contact with, Landers was able to reduce the MSRP more than any other dealership while also giving us the best trade-in value for my vehicle. When we arrived at Landers to close the deal there were absolutely no surprises, making it a very smooth and exciting transaction. The atmosphere and customer service at Landers in Collierville is the best I seen at any car dealership. I would highly recommend doing business with them as they only want to ensure full customer satisfaction.
A dealer that does the right thing - Sons, richie
I have dealt with Russell Barnett for over 30 years. I just bought another car from Russell Barnett Family. I did not get a full warranty comma just a drivetrain. 5 Weeks Later the alternator went out and they were nice enough to replace it free of charge. Didn't have to do that cuz it wasn't covered under warranty but they stood up and did what they thought was right. I have been extremely pleased with all the years that I have bought vehicles from them, and I will continue doing my business with the Barnett Family.
Great Experience - David&SusieClay
This was our second car purchase from Bates Ford. I was recently involved in a wreck that totaled my car and I was still emotional from that experience. A friend of my husband`s referred us to Mike Mohr @ Bates. Mike was so understanding, took lots of time with us, and went above & beyond. He made sure our questions were answered and ensured the entire process was quick & easy. All the staff was very friendly, which added to our great experience. A few days after our purchase, Mike called to see if everything was going well with us. Now that`s customer service! My husband & I highly recommend Mike Mohr @ Bates Ford.
Great people! - 1954harley
It was an extreme pleasure buying my new Escape from Charlie Rogers Ford. I did an online search for the vehicle I wanted. I found it here, late Friday night. I emailed the dealership with a few questions and by 9:30 am on Saturday Curtis had answered my questions. We pretty much completed the deal online. The following Monday I drove an hour to the dealership to complete the deal. I was out by noon. No high pressure sales pitch. I received exactly what I wanted at the agreed upon price. I don't know who is responsible for ordering the cars or color schemes, but whom ever does it, hit a home run with this one. Every place I have been over the past week, I have received at least one compliment about the color.
Rex is the finance manager and he found me the very best deal I could possibly get thru Ford Motor Credit. Very pleased with my purchase. I encourage any one looking to buy a new or used automobile check these guys out. I don't think you'll be disappointed. These people do not believe in high pressure sales.
Great place too shop gcf - Cynthia
Purchased my 1st vehicle at gcf our salesperson Priscilla romans was awesome, everyone was very nice and friendly I had a great experience with gcf !!!!!
After 4 Visits Still Could Not Fix Problem on New Ford Van - Vernon Patrick
New 2015 Ford Transit 350 Diesel van had loud rattle in sliding door from day one of purchase. Took to Fairway Ford 4 times, the last of which it was still under warranty. On the last receipt it said, "Customer states sliding door has a rattle in it. Concern due to door flex and size of door. Can not be repaired". I contacted Ford Motor Company and they said the door would be fixed even though my warranty just ran out. Tried to get back with Fairway and they would not fix it. Called Ford again and apologized saying that Fairway was independently owned and nothing could be done. This van cost over $50,000.00 and I paid cash for it. I will never deal with Ford again. I have bought other vehicles from them in the past.
I had taken the van in for other appointments and would not get my van back for 2-5 days. Once with 40,000 miles on the van, my check engine light came on. Tried to call service, left message, after one hour I went to the Service Department in person and 3 service people were just sitting around the table. I was told it would cost $117 just to check it out and it would be next week before they could fix it and that it was not under warranty.
I took it to Friendship Ford in Johnson City, was nicely told it was under warranty and they fixed it the next day.
The service department at Fairway have been very rude to me. They will not return calls and evidently do not know what they are doing. I will never set foot on the property again. Allen White is who I dealt with.
Problems - patsmike
When I first hit the vehicle it had problems running! They put a new battery in it and new gas ! It always idled bad! I asked to get a key for the bed cover! No luck! Could've replaced the lock for me! Now a few months later so far it's needed the rod ends,ball joints,evap canister,plug,wires and distributor cap, rotors need to be turned and engine light keeps coming, even after the new canister5! I think they were resetting the engine light all along! So now I've spent an additional $1500 and it's still not right! Never buy there again! Oh, and the supposed new paint they put on was never buffed properly before clear coat and now it's cracking!😠😠😠😠
Family service - Jac 64
Buying a new car was a little scary for me but Lyons Ford made me feeling at home and therefore at ease. Carlton was our salesman and he was wonderful. Richard worked to get us the best deal possible. Lyons Ford in Lewisburg is the only dealership I will consider home !
Long time family customer done wrong - Rich-E D.
Well the first car I remember being bought from a dealership was a 1986 Ford Escort GT hatchback bought from this location, fast forward through life and my mom was bringing the old Escort to trade in for a 2003 Focus shes had for over 10 years. I decide one day to trade in one of my project cars for a pickup truck and the recommended salesman found the exact red Dodge Ram I have always wanted within my budget. Even went out of town to pick it up and bring it back and I didnt even haggle the price just paid in full. That warrants the 2nd star for the rust free low mileage Red Ram. After driving the truck for a few days it has obvious issues such as no front brake pads, just metal carving into the rotor, has a horrible vibration at 30-35mph and feels like the U-joints are worn. Simple things really but low and behold I take it in for the inspection that I was told would be about 45min-1.5 hours. At the 3 hour mark had to ask what was going on and was told work was being done that I didn't authorize, (its my truck now as its paid in full.) Finally the service manger came in after nearly 4 hours to tell me they replaced a licence plate bulb and I needed a new multi function switch. Well the multi function switch works just fine, on the Ram you can flash high beams or turn them completely on by pulling the lever just a bit more. I`m an auto enthusiast and just a parts specialist not a ASE cert. tech but I`d at least put the effort into inspecting the actual issues but they didnt even seem interested in anything I had to say. I will never go back for even free parts or service, I dont trust the people working on vehicles there.
Superior Dealership & Sales Team - KYGirl
We recently purchased a 2011 Ford Expedition from Jenkins and Wynne. After much research and looking for this vehicle we found one at this dealership and traveled over 200 miles to purchase from them . We did this because of all the outstanding ratings we had found on the Internet concerning this dealer and we are very glad that we did . They worked with us to give us a very fair deal and after we got the vehicle home and discovered a few things wrong with it they arranged to have the repairs made locally at their expense . There was never any pushback or questioning that the repairs needed to be made and handled all the logistics for getting the repairs done, we didn't have to do anything other than take our vehicle to the designated local Ford dealership .
Our salesman Andrew Hutchinson was wonderful to work with . He stayed involved with us throughout the process of purchasing and then getting the minor repairs made here in Louisville .
Make the trip to Jenkins & Wynne to purchase your next vehicle. I know we will be going back for sure. And ask for Andrew, he's the greatest salesman on the planet !!
Great Experience - nkfdladies
Shane and Daniel were great to work with on our 2017 Edge,, The best experience we have ever had buying a new car, we will refer our friends and family to you. Very pleased. AWESOME!!!!!!
Very friendly - Bug
Cody was very knowledgeable and friendly he stayed late to get the deal done. He followed up with me the next day to make sure I didn't have any issues.
Treated me great - Tinker
They treated me great. I received a rental car so I could enjoy my day off and get my honey do list completed. The price was a lot less than other dealerships in the area.
Great buying experience ! - John Lawrence
Really made buying a pleasant experience. No high pressure selling. Very customer friendly. Steve and Anthony were wonderful, helpful and pleasant ! I would recommend them .
Great experience - trendygran
I went looking for a particular car I had seen online and found exactly what I wanted. The sales people were great, business office was so easy to deal with, and this was my easiest car buying experience ever. I came back the next day after they had my new car cleaned and ready.
Great service department - D.A.
They deliver on time. Emily is easy to work with and always goes above and beyond to ensure our vehicles are taken care of to our satisfaction.
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