Great Experience - Titan2423
My wife and I could not have had a better buying experience. David Babbitt was recommended to us by a friend/coworker and I can say we were not disappointed with his service. David worked with us every step of the way and ensured we were comfortable and happy before proceeding. He was not at all pushy, and it truly felt like he had our best interest as his top priority.
Our experience buying a new Exployer was great. - Steve Wren
Our salesman, Gary McCrae was through, responsive to our inquiries and very knowledgeable of the car we were buying. He explained the buying process clearly and completely. The finance manager and the special programs person were also very helpful.
Quick and Excellent - smmorton
I was interested in an internet sale for a 2014 Ford F150. My questions were immediately answered and everyone I dealt with was very courteous and helpful. The buying experience was the best I have ever experienced and would definetly recommend anyone to go to Homer Skelton. The vehicle was at the Olive Branch location but overnight, the salesman drove it to the Millington location so I could test drive and purchase it. Ryan Allmon (my salesman) deserves much praise for making my purchase from Homer Skelton the highlight of my day. I am so very happy with my purchase and will definetly be returning to Homer Skelton for my next purchase.
Markus Hartley - Help
Markus Hartley was awesome!! The dealership was also extremely well run with friendly folks throughout.
Top Notch - clammers
Outstanding service, professional, and extremely reasonable. Best Ford Dealership in Middle TN. Daniel Custodio and Jim Morgan went above and beyond to make a dream truck a reality.
Best Car buying experience! - jdixon
My husband and I just started looking for a new vehicle for me and Ford was on the list. We stopped in at Stan McNabb and in a short period of time I drove home with a new car. Everyone was great in making it a very pleasurable experience. Would definitely recommend them and will go back in the future..
Great Sales Experience - katiewann
Our buying experience was fantastic at Marshal Mize Ford along with the great sales experience. Eddie Ackerman was great and got me exactly what I wanted for a great deal!!! I would recommend this dealership to anyone and we will be back to get more cars from them at a later date!
Brittany went above and beyond - jenshep
My 1st experience with this service department was a disaster, but Brittany went above and beyond to make me as happy as she could. I apparently called the service center call center and the lady I talked to messed everything up. My husband along with our two boys took my explorer to have two minor things fixed before we left the next day for Ft. Lauderdale. Well, only one thing was fixed after sitting there for 3 hours and the most important thing was my outlet in the back and it could not be fixed. That was a necessity for my boys electronics on our 14 hour drive. Brittany got the piece ordered and made me an 8:00 appointment the next day. I packed the car and we stopped by on our way out of town. Brittany got me in quickly and they replaced the piece. We tested it before we left and it still wasn't working. She knew we were ready to get on the road and needed a way to charge electronics. She went to her car and got us her personal car charger to use on our trip. Even though my outlet did not get fixed before my trip she did all she could to get me back on the road as quick as possible. She is amazing! Her customer service skills are great even when I wasn't happy and very rude on the phone she still stayed pleasant and found a solution to my problem. She is definitely an asset to your team!
An easy and pleasant experience. - Tunnelllaw
I came in on a Monday morning, purchased the car that I came into the dealership to purchase for the expected price, and left happy.
The salesperson, DJ was great.
Brake Service 2006 F350 - RickandJanice
We are from Texas and travel the country living full time in our 5th wheel trailer. When we needed the brakes serviced on our 2006 F350, we were staying just outside Dickson, TN. so decided to give Beaman For a try. From the moment we talked to the first service person to make the appointment to the time we left, we were treated with the utmost respect and consideration that anyone could possibly respect. They even offered a loner car at no cost to us since the service was going to take several hours. We accepted this offer and were provided with a nice clean 2011 Crown Victoria during the time required for service at no additional cost. The dealer service area is not real large but is adequate for a dealership this size and it is very clean and everyone is very professional and friendly. When setting up the appointment, the service tech said she would order all the parts that may be required,based on their analysis of the symptoms, so they would have the parts available when we arrived for our appointment 2 days later. We were only charged for the parts required and they accomplished the repair in the time quoted. This was an excellent service experience.
Great Service and outstanding price - NS230
I was looking for a pre-owned Camaro to purchase. I wanted a 6-speed manual with a sun roof. After searching the web in my home state of AL, and looking throughout GA, TN & MS, I found Jacky Jones in Sweet Water TN. Jacky Jones had a 2011 Camaro RS at the best car at an unbeatable price.
My salesman, Matt Hartup and I hit it off right away. We are both military veterans (he was Air Force and I am Army). Matt tossed me the keys to the 2011 Camaro RS and told me to take it for a spin. Matt allowed the car to sell itself......no pressure. Heck, he didn't even ride with me during the test drive. I took it out on the road and felt NO pressure whatsoever.
The entire Jacky Jones Ford Lincoln staff was a please to deal with. They gave me what I expected for my trade and took real good care of me. I would drive from Anniston AL back to Sweetwater TN to do bushiness with Matt Hartup and Jacky Jones Ford Lincon again in a heartbeat.
Well worth the drive.
Great car buying experience! - JP-New Ford owner
We had the BEST buying experience we have ever had!
After deciding on the new car we wanted and doing a lot of research on price, I ask John Jarnagin, Jr. of Jarnagin Ford to find the car we wanted. I gave him the details of the car we wanted (including the interior and exterior color) and then I ask him for the best price he could get the car for. He located the vehicle that I was looking for. He also gave me the best price that I had found for the exact vehicle that I wanted and had already priced at several Knoxville dealerships and requested their "best out the door price" in writing. I did not share any information from one dealership to another on the prices that I had obtained. I only had this information for my purposes of finding the best deal for the same car. The other dealerships did not like giving me the information, however at Jarnagin Ford they gave me the "out the door price" without any question or any hassle. This is the way it should be at every dealership! Every dealership I visited was higher in price for the same car (except color). John located the car we wanted and arranged for it to be delivered for our purchase. We purchased the car and we are happy to have done business with them. We found this dealership to be very honest and efficient. They also do not nickel and dime you to death with every fee you can think of (believe me there are a lot of fees included that we as customers should not be paying)
We would recommend this dealership to anyone who wants a good honest price! If they do not have the car in stock, have them look for it like we did. We plan on doing business with them again in the future.
Hope this review helps you in finding a great car sales experience. Believe me the drive is worth the money you will save!
Sincerely, Boyd, Julie and Rebekah Pratt (Knoxville, TN)
Great experience. - cos829
We had no problems getting a new Ford recently. Thanks to the helpful staff, everything was easy and we had a nice experience, we appreciate how accommodating everyone was during this process.
Customer for Life - colwellre
I recently purchased a used Ford Explorer Sport Trac for my son at Landers Ford in Collierville. This is the third car I have purchased from this dealer in the past four years. Each experience has been better than the last. On all three occasions I’ve had the pleasure of dealing with Salesman Hani Qoran, Managers Kent Ritchey, Jr. and Julian Roberts, and Finance Manager Peter Cotros.
As a single mom, the car buying process is intimidating. At Landers, I am always greeted by a welcoming sales staff eager to be of service. Hani’s patient, laid-back demeanor makes me feel comfortable throughout the process of searching for the ideal vehicle. I’ve never felt pressure to purchase before being ready. Kent & Julian go above and beyond in working out the details of the purchases and ensuring that I remain a satisfied customer. Peter even makes the financial portion of the purchase a delight.
I will NEVER buy a car anywhere else. I highly recommend the Landers Ford Collierville team to everyone.
A dealer that does the right thing - Sons, richie
I have dealt with Russell Barnett for over 30 years. I just bought another car from Russell Barnett Family. I did not get a full warranty comma just a drivetrain. 5 Weeks Later the alternator went out and they were nice enough to replace it free of charge. Didn't have to do that cuz it wasn't covered under warranty but they stood up and did what they thought was right. I have been extremely pleased with all the years that I have bought vehicles from them, and I will continue doing my business with the Barnett Family.
Great Experience - Joe S
I purchased a new Ford Escape for my wife here and it was the easiest process I have ever had. They were able to get me in the ford with little effort and at the payment we needed. Thanks again for all of your help.
Preowned SUV - Tim53
Priscilla went beyond the call of duty along .This is my 4th vehicle with Golden Circle.I will continue with this group.Two thumbs up!!!
Awesome buying experience - Jttrower
I cannot compliment this dealership enough, told then what I wanted, how much I was willing to pay and the deal was done. I have been back a few times to buy accessories and I cannot say enough good things about Jackie Lively in the accessory department. Very personable, professional and always a pleasure to work with, dealership gets 5 stars just because she works there.
Very happy with our experience at Fairway - Pennyk
Bought our 2nd truck within the last couple of months at Fairway Ford . I would recommend Fairway and our salesman was Randy Hite again. He is very helpful and always quick to get us answers to questions we had.
This dealership has won back my support in ford products.... - Mbskin
This dealership has won back my support in ford products. Purchased used expedition from them and could not be more happy. Last year made the mistake of dealing with their competition ..lance Cunningham ford in Knoxville. That man is the biggest crook walking the earth!!! Would recommend for used or new A+++.
Great place with friendly salesmen - Satisfied&Happy
Great place. Guy that helped me was very friendly and helpful. He even took time to follow up with me to make sure it was the right one and everything worked right after I bought my vehicle. Would definitely recommend buying a vehicle there.
NEW OR USED TRUCK - Ronald Davis
I would like to say thanks to Braulio Perez and all the MTN VEIW FORD team for helping me find the one truck that fit all my needs! They are all easy to work with and quick to find me the one truck that covered the price and low millage that i was looking for.
Great people! - 1954harley
It was an extreme pleasure buying my new Escape from Charlie Rogers Ford. I did an online search for the vehicle I wanted. I found it here, late Friday night. I emailed the dealership with a few questions and by 9:30 am on Saturday Curtis had answered my questions. We pretty much completed the deal online. The following Monday I drove an hour to the dealership to complete the deal. I was out by noon. No high pressure sales pitch. I received exactly what I wanted at the agreed upon price. I don't know who is responsible for ordering the cars or color schemes, but whom ever does it, hit a home run with this one. Every place I have been over the past week, I have received at least one compliment about the color.
Rex is the finance manager and he found me the very best deal I could possibly get thru Ford Motor Credit. Very pleased with my purchase. I encourage any one looking to buy a new or used automobile check these guys out. I don't think you'll be disappointed. These people do not believe in high pressure sales.
Great Customer Service - constancegarner
Al Stidham made the experience buying my first new car absolutely WONDERFUL. He was very friendly, nice, and helpful. He made sure I got exactly what I was looking for. I will defiantly becoming back here for my next car. Thank you so much Russell Barnett Ford and especially Al Stidham.
I purchased a 2013 Fusion. - Happy J
I purchased a 2013 Fusion! My salesman, Cole Taylor, was awesome! Rocky Nolen worked hard to get me a great price and a good value for my trade! I love the family atmosphere and the excellent service! Thank you Jenkins and Wynne!
Great service - Happy camper
Great customer service. Showed me my problem. Gave me a price. Did not treat me like a dumb girl. They have a happy new customer
New Fusion 5.14.16 - Tracy Knouse
This was my 3rd purchase at T.R. Kingston Pk & my 2nd w/Tom Weiss. Other than the wait time to see financing I was very pleased with the overall experience.
good start but bad ending - ajaikarran
They were nice and competent during the sales process. When the contract is signed and you drive off with the vehicle don't expect the friendly attitude and helpfulness to continue. Expect the opposite. They don't want to deal with you if you need help. Its all about the sale.
EDIT: After texting the sales director about my review he told me off and made a couple of good points. The sales team did a good job. I got a good deal. They worked for my business and for giving me a good deal during the process I am thankful. I did tell him that in my opinion the sales process should not end after I sign the contract. Then I took his advice and lost his phone number.
FORD'S ALL THE WAY - p
I LOVE FORD'S .I ALWAYS BUY FORDS.AND YOU ALL ARE THE BEST .THANKS SO MUCH EMMA ANDERSON
THAT'S WHY I SAY FORD'S ALL THE WAY
Told a price then went back on their word - Megan156
Emailed the dealer online about a specific mustang. Told in email that they could get me in the car out the door for $17,000. Drove over an hour to the dealership and test drove the car. After sitting down they quoted over $21,000. After showing the email they still would not give the price and said they could only go down to $20,000. I had proof in email yet they still wouldn't give me that price. Waisted all my time driving for no reason!
Larry Hill Ford & Imports
General Sales Manager