16 Texas Lexus Dealers

Very nice overall experience. - debraskrobanek

Very nice overall experience. They made sure I knew all the features associated with my new vehicle

We recently bought our Lexus NX 350 F Sport Handling AWD - wbrudd

We recently bought our Lexus NX 350 F Sport Handling AWD from North Park Lexus and must say it was the best experience we’ve ever had at any car dealership! Nikki Sample, our Master Sales Consultant, was impressive! I had an opportunity to meet Nikki about 5 months earlier, when I was “just looking”. I decided to reach back out to Nikki to inquire about a couple of Lexus NX 350 F Sports on their website. She responded rather quickly to let me know that they were available and provided me with the information I needed. I was amazed that she had kept my contact information as well as providing me the needed information about the vehicles so transparently. I let her know that we were on our way to the dealership that same day. When my family and I arrived at the North Park Lexus dealership, we were greeted by the concierges with such friendly smiles and the most courteous service! Nikki took her time in answering all of our questions, not once pressuring us, and got us quickly to Taylor. Taylor, Finance & Insurance Manager, was absolutely a joy and helped make the finance process with our bank seamless. Austin, Lexus Technology Specialist, was so nice from the beginning! He was so helpful and really well knowledgeable of the vehicle. Nikki, Taylor, and Austin made this the most stress-free car-buying experience that we’ve had since looking to buy a new car. Each of them were genuinely happy for us! Throughout the process everyone at North Park Lexus that we interacted with made us feel incredibly welcome and went above and beyond to make sure we were well taken care of. It was such an amazing experience! We will definitely go back to North Park Lexus because of their exceptional customer service!

Purchased an LC500, Lexus’ flagship vehicle. - mucks

Purchased an LC500, Lexus’ flagship vehicle. Considered a C8 Corvette but I didn’t want a Cobalt level of service. I figured Lexus would have a nicer service experience, which is important to me and a strong consideration when selecting a car. I had an issue getting my rear windows of the convertible to go up two days before family was scheduled to arrive and I wanted them to enjoy the car. Only had the car 3 months. It’s 40 mi round trip to get there and the service agent turned me away! They were apparently backed up after Christmas. What’s the point of buying the flagship car if not going to get a flagship service? I drove away and stopped at a gas station. First time buying a car at this caliber but this didn’t feel right and I was regretting my purchase decision. I drove back from the gas station and Don helped me out. He tried to connect me with my original sales agent but she was unavailable. Don helped me out regardless and connected me with Kristi in service. She helped me out, had my issue fixed and I was on my way in no time. The first service agent didn’t even troubleshoot the basics, which was apparently all that was needed. I’m hoping it was just a bad employee and not a proper reflection of a typical service experience at this dealership. Time will tell. Going to Kristi from now on - she was great. Thankful to Don as well for being a solutions type of guy. Family got to enjoy the car with their grandson in the rear seat with windows up in cold weather.

The best car buying experience EVER! - Vicki Nunez

The best car buying experience EVER!!! I will be tell my family and friends to come here!!!

Excellent customer service, professional and caring. - Dave G

Excellent customer service, professional and caring. Makes you feel special when you shop for cars at this dealership. Fair pricing and financing options too. Best place to shop for Lexus!

I’ve always received excellent service at Sterling McCall - Vanessa M

I’ve always received excellent service at Sterling McCall Lexus - but have received the best service by far during my last visit with Jose Gutierrez. Thank you, Jose, for listening and addressing all of my concerns, and for making it feel like my car was your priority! I couldn’t imagine a better service advisor.

Randall was very nice and accommodating. - Rick

Randall was very nice and accommodating. Zane gave me a great price for my trade in and the process was not too long

Dealership is clean and inviting. - Linda D

Dealership is clean and inviting. I was given an Uber ride to Baybrook Mall which is nice so that I would not need wait on my car. I received a call letting me know my car was ready and to let them know when I was ready to be picked up. Items that need improvement, an itemized list of what was done to my vehicle instead of a summary and a detailed wash on my vehicle instead of a rinse. My cars rims were not even touched and all the trim was still dirty.

Beautiful dealership, purchased a used Volvo, test drove - Cyn

Beautiful dealership, purchased a used Volvo, test drove a Mercedes, a Lexus and the Volvo. Everyone was very courteous and they worked with me on the registration. The only issue I had was the Roof Rack Bars, I was told they would be installed but when I took the car home they were in the back...I didn't realize the key for them was missing and I was not notified. I contacted Fernie about the issue and was strung along for Months with no finality to the problem. The car is fine otherwise and the service was good..just this one hiccup though put a damper on my experience.

Very helpful dealership. - Lexus2023

Very helpful dealership. Eric helped us and pulled a list of the Sewell inventory in the area/state that had type of preowned SUV we was looking for.

I just bought a Lexus ES 350 Sedan from Eddie Chan, Sales - Lili_dennett

I just bought a Lexus ES 350 Sedan from Eddie Chan, Sales Associate at Sewell Lexus of Dallas. I’m 65 Years old and i have bought 8 cars in my life time. I have never had the nicest and easiest experience as did with Mr. Chan. His pleasant easy going personality was calming. I was able to contact him through a call or text, and he immediately responded everytime, day or evening. He took care of every request I wanted for a car. No situation in making it happen was difficult. He found exactly what I was wanting. The commercial you see on TV for Sewell…….It really is true! Sewell Lexus of Dallas treat their customers with respect, courteous, and thoughtfulness. I would not hesitate to go back to Sewell for another car. I feel very comfortable giving my family and friend a referral to Eddie Chan for a Lexus vehicle.

adrian was very nice . i will take my car there again for... - pfostercsfcu

adrian was very nice . i will take my car there again for service. it was in and out in a timely matter thank for the help

Lexus has some of the best helpful, caring & courteous... - mgastelum

Lexus has some of the best helpful, caring & courteous employees that cater to your needs. Irais De Santiago is one of them...she always answers my calls to remind me of my service updates I love that....Thank you for caring.