73 Virginia Ford Dealers

Ethan our salesperson was very helpful and I appreciate a - Johngriles

Ethan our salesperson was very helpful and I appreciate a local dealer. I do think in a small dealership the owner could have stopped to talk to us either time we were here. He was in showroom both times

Always courteous. - m. shelby

Always courteous. Always thorough. Top notch service. We have dealt with them for 63 years.

We brought our Edge in the night before for service the - hlwatson48

We brought our Edge in the night before for service the next day. At close to 2 PM the next day I text the service advisor for a readiness. 74 minutes! later I received a response. Moments later a different service advisor call to say, it would be near 5 PM before the vehicle would be ready. We dropped the vehicle off the night before to prevent getting caught in 5 PM traffic. Beyond the mid-70s year old and raining, we senior citizens make plans not to get caught like this. As far as the actual service work. It is too early to comment. Don’t misconstrue, we have 2 vehicles from Shelor and their service department is the only ones to have serviced our vehicles.

Crossroads Ford has a first class showroom, huge - jonekelly

Crossroads Ford has a first class showroom, huge inventory , friendly and helpful personnel. It was such an easy process buying a new Maverick with employee pricing. I would definitely buy a new car here again and recommend to family.

Mr. Drew was very attentive and thoughtful during my wait - Jarvisburg

Mr. Drew was very attentive and thoughtful during my wait for service. I understand service and fully appreciate his position when it comes to communication between technician and customer

I just purchased my third car from the team at Jerrys - RSwanson1986

I just purchased my third car from the team at Jerrys Ford of Leesburg, VA. This team is tremendous. They exceeded all expectations and requests that I made of them. Simply put, I sent a picture of the exact car that I wanted. I knew that sourcing this specific model and trim was going to be difficult. The car arrived 1 week later (it was elsewhere in the country) in the exact spec, with the exact financial terms that I stated, and the process of in & out of the dealership was less than 30 minutes. OK maybe 60 minutes but thats because I wanted to chat about cars and trucks. This team is second to none and I am fortunate that I do not live closer or else I'd be in financial ruin (on my own accord). Thank you very much to Cam, Izzy, Finance Team and all others involved. I sincerely appreciate all of your help and flawless execution.

Had an amazing experience THANKS ZACH! - Melissa Perry

Had an amazing experience THANKS ZACH! I dealt with a few salesman the past couple months in my search for a bronco but always walked away feeling I wasted my time. But not with Zach he made it about me and what I was looking for and helped me get it. If you’re in the market for a vehicle, definitely Cavalier Ford Chesapeake Square. Amazing people.. and thank you to Matthew as well for being so kind.

Ben was awesome and I had an incredible experience! - wjd323

Ben was awesome and I had an incredible experience! Big shout out to Rachel for getting everything ready so we could be in and out

Excellent service, CJ mobile technician skilled and - MD76

Excellent service, CJ mobile technician skilled and personable. Will continue to use mobile service in our he future.

Friendly sales staff with an EXCEPTIONAL service staff. - smaupai

Friendly sales staff with an EXCEPTIONAL service staff. They are courteous, professional, understanding, considerate and respectful of your circumstance.

Very professional, great service and excellent staff. - Raufi.services.com

Very professional, great service and excellent staff. Had some warranty work done they were on it and got it done with no problems

great service & attention to detail. - mark.wyatt

great service & attention to detail. Quality repair work, happy with doing business with the dealership

Peter was our salesman and was amazing! - geojes1011

Peter was our salesman and was amazing! Great customer service, honesty and prompt service! The final purchase took much longer than it should have since we had our own financing, but not terrible, I understand they have paperwork that needs to be done, but the finance team was great also!

Great service and excellent communication. - bsp1999

Great service and excellent communication. They were very helpful. The work was completed on time as promised.

Enjoyable experience and very well taken care of. - Pamcoan56

Enjoyable experience and very well taken care of. Maxxx was a great sales person. It was the small things he did that made it all worthwhile.

Routine oil change and delivery and pickup all without a - dwndc

Routine oil change and delivery and pickup all without a hitch thank u very much

I bought 2018 Genesis G90 online, was told car was well - DD

I bought 2018 Genesis G90 online, was told car was well maintained. First ride down interstate I couldn't hold steering wheel at 53mph, had to get off interstate. Upon inspection all tire had rubber chunks missing, spent $780.00 to replace tire, this on a Ford Certified Used Car. After many e-mail and no answers finally got a-hold of used car manager who told me car passed inspection and he couldn't help me. Car has 3 month warranty that only covers drive train nothing that rotates. Imagine they pass a car inspection that is safe. For your knowledge they DO NOT test drive cars on roads ONLY in their parking lot and must have technicians that can't do their job very well STAY AWAY BUNCH OF SCAM ARTISTS

Bodie sigmon did a great job when we bought our wrangler - Connerfreda2

Bodie sigmon did a great job when we bought our wrangler and gladiator! He was very knowledgeable and helped explain everything! If you go to Duncan, ask for Bodie sigmon!

We had a 2018 Ford escape with 62 thousands miles when - ddfarm2001

We had a 2018 Ford escape with 62 thousands miles when the motor blew it was still under warranty and they fixed that we got it back four months later and the transmission come out of it they come and got it took it back up there call me said it was gonna cost us over $6000 that it was not under warranty we went and got it and took it somewhere else and come to find out. It was not our fault Brent the service manager called me and said that they was going to fix it that it was their fault so we’ve had good experience with them and hope to continue to have good experience with them. He stood behind his word to me, and I really gladly appreciate what he done for us. He is a man of his word.

Brittany Johnson from crisis to a cool backside! - amykurz77

Brittany Johnson from crisis to a cool backside! If I could give Brittany Johnson 100 stars, I would! I didn't receive a survey but I wanted to make sure Brittany receives recognition that she deserves. After my car was stolen — and not just my car, but my entire purse with my ID, money, cards, and keys snatched right from my locker at work. I was thrown into a nightmare. I had no ID, no driver’s license, no checkbook, and no real time to figure it all out. To make things worse, my insurance company gave me just a few short days to replace my vehicle before I had to return my rental, and I hadn’t even received my reimbursement check yet. To say I was stressed is an understatement. Then I met Brittany Johnson. From the very first moment, Brittany stood head and shoulders above every other salesperson I encountered. She treated me with honesty, compassion, integrity, and most importantly, heart. She didn’t just sell me a car, she jumped through every hoop you could imagine, navigating obstacles like no ID and no checkbook, and somehow made it all happen. She made sure I wasn’t left stranded. And not just any car, Brittany helped me find a car that fulfilled my dreams. I knew it the moment she opened the doors: a beautiful ride with air-conditioned seats to keep my bootie cool on hot summer days! (Small detail? Maybe. But when you’re rebuilding from chaos, those little luxuries make life feel hopeful again.) Brittany worked tirelessly to make the impossible possible, treating me with patience, kindness, and genuine care. It showed in every phone call, every signature, and every solution she found. While other dealerships offered sympathy followed by a “Sorry, we can’t do that,” Brittany's response was always, “Let’s see how we can make it work.” She treated me like a real person, not a transaction, and she fought for me when so many others would’ve walked away. Her professionalism, determination, and big-hearted energy are unmatched. Brittany Johnson is more than a rockstar, she’s a miracle worker, a dream-maker, and yes, a bootie-cooling hero. If you’re looking for someone who will go above and beyond, who will treat you with respect and actually care, then RUN, don’t walk, to Brittany Johnson. She brought light to one of the wildest chapters of my life, and I’ll never forget it. Thank you, Brittany. You turned my crisis into comfort, and my stress into a cool bootie!

Great customer service, so appreciative of Mickie(Service - Ascna

Great customer service, so appreciative of Mickie(Service Advisor), Jeff(Part Manager) and the Tech that repaired my son’s vehicle. I would highly recommend them. My son broke down while traveling through Harrisonburg on his why to college, over 600 miles from home. They got the truck in, fixed, and got him back on the road. They didn’t over charged and worked with me all over the phone. There are still great people in this world. Thank you so much, from some very grateful parents!

Wonderful car-buying experience. - Pat

Wonderful car-buying experience. Straight forward, fair deal. I will be using their service again. Many thanks to Dave and everyone at Parrish Ford!

The worst. - tomcynlab

The worst. Took my 2020 explorer to have a axle leak fixed and and the top mechanic tell me its not leaking when there was axle oil drenched on the felt bottom cover and dripping from actuator on front axle .I had to drive back to the dealer to show and argue with him where is was leaking.He finally agreed to fix it. After 2 days my vehicle was still outside nothing done .Girl at the service desk was rude and said this place is a xxxx hole. She was waiting on warranty to call back. So i called the my warranty company they said nobody called about anything on my vehicle. I just took my explorer and left.

My husband and I had to get our Ford Edge serviced. - Bowlerc082

My husband and I had to get our Ford Edge serviced. DeDe was so pleasant and professional to deal with. She kept us informed every step of the way.,

We live in Colorado and found and purchased a new truck - hensleydavidg

We live in Colorado and found and purchased a new truck via Dustin Shull and Paul Obaugh Ford. I shopped around quite a bit and found the experience to be frustrating for the most part. By contrast, my experience with Dustin and Paul Obaugh was first-rate. Dustin sold us the truck we'd been searching for with no hassle or surprises. The truck cost what he said it would and he was very patient with us through the entire process of selling and transporting the vehicle to Colorado. I highly recommend Dustin as a salesman.

State Inspection - fordlover

Dan Zadory and Will Breedlove. Dan (service consultant) and Will always take good care of me and my vehicles no matter what I need. I had an 8AM appointment, arrived early and they took me right in and I was out in no time.

Edge 2018 - DPSmith

Once again, we chose Barkhouser Ford as our dealership and Marqus Brooks as our salesperson for the purchase of my 2018 Ford Edge. Marqus was extremely helpful in pointing out the differences in Ford's SUV line. He found a vehicle that was exactly what I wanted! Thanks Marqus and Barkhouser for another great sales experience! I highly recommend Barkhouser Ford and Marqus to anyone shopping for a vehicle.

Great place to buy a vehicle. - bdhensley7

Great place to buy a vehicle. They have lots of pre-owned inventory to choose from and many certified units.

I was very pleased with the expedited appointment and the... - grossryan79

I was very pleased with the expedited appointment and the amazing service I received. I worked with David Brown and the tech Chris. I plan on using CMA Ford for all my future service needs.

My experience with Hardee Ford - James.h.randolph

I had an amazing experience with Kevin Smiley of Hardee Ford! He took time after hours to accommodate my busy schedule. He met with me on several occasions to help me with my decision. He didn't call me and bug me like a lot of car dealers have done to me in the past. He also didn't try to push a vehicle on me that I didn't want. I told him what I wanted and what I expected, and he delivered! I have purchased 6 vehicles in my life and this was by far the best experience yet. He, and the Hardee Ford staff really set the bar high with this one! I have been banking with a certain bank for 8 years and they were able to beat my banks rates!!!! Now I'm riding clean in one of the baddest trucks in my town! I will never do business anywhere else!