73 Virginia Ford Dealers

Excellent customer service, Lisa is great to deal with, - mudkipslap

Excellent customer service, Lisa is great to deal with, Have purchased other vehicles there in past

Taniesha Miller is a great sales lady she did a wonderful - james1968rose

Taniesha Miller is a great sales lady she did a wonderful job very nice lady.

We brought our Edge in the night before for service the - hlwatson48

We brought our Edge in the night before for service the next day. At close to 2 PM the next day I text the service advisor for a readiness. 74 minutes! later I received a response. Moments later a different service advisor call to say, it would be near 5 PM before the vehicle would be ready. We dropped the vehicle off the night before to prevent getting caught in 5 PM traffic. Beyond the mid-70s year old and raining, we senior citizens make plans not to get caught like this. As far as the actual service work. It is too early to comment. Don’t misconstrue, we have 2 vehicles from Shelor and their service department is the only ones to have serviced our vehicles.

Kind and patient and attentive Rodney and Bodie are the - judifann91

Kind and patient and attentive Rodney and Bodie are the best guys. Absolutely Hands down

Very friendly, very professional, very quick, very - redhound1310

Very friendly, very professional, very quick, very competent and I'm very satisfied. Thanks Tri-County Ford Service Department.

Great customer service, Isiah didn't rush me. - hall1958

Great customer service, Isiah didn't rush me. He got me all the information I need ed ,super nice guy

Serviced my 2021 Ford escape came to my house picked it - aykorik

Serviced my 2021 Ford escape came to my house picked it up and brought it back to me awesome service special thanks to Lauren.

They did good work and I was in and out in a flash. - CherylP

They did good work and I was in and out in a flash. I would give five stars, but they didn't put air in tires. They typically do a multi point inspection. This should be added.

Always very professional. - muellerdj

Always very professional. Especially great front desk folks. Timely and thorough. Suggestions: - complete review of services performed (verbal) - quick car wash

I was very pleased with the customer service and John was - troysmith5061

I was very pleased with the customer service and John was a real pleasure to deal with.He was very good at making sure we were knowledgeable with all the new features of our car.

Great service along with a professional staff. - atapia24

Great service along with a professional staff. Staff is always friendly and it’s always a great experience coming here for my vehicle service needs

My sales person was attentive and made the buying process - Ray Hemasth

My sales person was attentive and made the buying process as simple as possible amd informative about the product I was looking for., i would highly recommend him to any family and friends.His name was Hezekian Dion

Great Salesman & Service. - Plivesay77

Great Salesman & Service. I would recommend highly to everyone. No high pressure or wheeling & dealing.

I’ve bought several vehicles over the years & always had - marhalee

I’ve bought several vehicles over the years & always had a good experience with sales & service

This is the first time I used sheehy. - Lou

This is the first time I used sheehy. Ford with my escape. They git the job done right. Th a nks fir the service. Lou

I was contacted by the service manager about my 2017 ford - mustangvibe97

I was contacted by the service manager about my 2017 ford explorer making a weird noise, I had left a review earlier because i was not very happy , After speaking with the service manager Brent at the end of the day, Brent assured me that he would work with me to resolve the issue with my Ford explorer, I've known Brent for many years, I'm glad he reached out to me. Thank you Brent Gary Mayweather

If anything goes wrong with your car, this dealership is - L.

If anything goes wrong with your car, this dealership is unprofessional in nearly every regard. Dirty, smelly loaner cars. No status updates after weeks with your car. Promises of fixes without actually fixing issues.

Brittany Johnson from crisis to a cool backside! - amykurz77

Brittany Johnson from crisis to a cool backside! If I could give Brittany Johnson 100 stars, I would! I didn't receive a survey but I wanted to make sure Brittany receives recognition that she deserves. After my car was stolen — and not just my car, but my entire purse with my ID, money, cards, and keys snatched right from my locker at work. I was thrown into a nightmare. I had no ID, no driver’s license, no checkbook, and no real time to figure it all out. To make things worse, my insurance company gave me just a few short days to replace my vehicle before I had to return my rental, and I hadn’t even received my reimbursement check yet. To say I was stressed is an understatement. Then I met Brittany Johnson. From the very first moment, Brittany stood head and shoulders above every other salesperson I encountered. She treated me with honesty, compassion, integrity, and most importantly, heart. She didn’t just sell me a car, she jumped through every hoop you could imagine, navigating obstacles like no ID and no checkbook, and somehow made it all happen. She made sure I wasn’t left stranded. And not just any car, Brittany helped me find a car that fulfilled my dreams. I knew it the moment she opened the doors: a beautiful ride with air-conditioned seats to keep my bootie cool on hot summer days! (Small detail? Maybe. But when you’re rebuilding from chaos, those little luxuries make life feel hopeful again.) Brittany worked tirelessly to make the impossible possible, treating me with patience, kindness, and genuine care. It showed in every phone call, every signature, and every solution she found. While other dealerships offered sympathy followed by a “Sorry, we can’t do that,” Brittany's response was always, “Let’s see how we can make it work.” She treated me like a real person, not a transaction, and she fought for me when so many others would’ve walked away. Her professionalism, determination, and big-hearted energy are unmatched. Brittany Johnson is more than a rockstar, she’s a miracle worker, a dream-maker, and yes, a bootie-cooling hero. If you’re looking for someone who will go above and beyond, who will treat you with respect and actually care, then RUN, don’t walk, to Brittany Johnson. She brought light to one of the wildest chapters of my life, and I’ll never forget it. Thank you, Brittany. You turned my crisis into comfort, and my stress into a cool bootie!

Great customer service, so appreciative of Mickie(Service - Ascna

Great customer service, so appreciative of Mickie(Service Advisor), Jeff(Part Manager) and the Tech that repaired my son’s vehicle. I would highly recommend them. My son broke down while traveling through Harrisonburg on his why to college, over 600 miles from home. They got the truck in, fixed, and got him back on the road. They didn’t over charged and worked with me all over the phone. There are still great people in this world. Thank you so much, from some very grateful parents!

Wonderful car-buying experience. - Pat

Wonderful car-buying experience. Straight forward, fair deal. I will be using their service again. Many thanks to Dave and everyone at Parrish Ford!

The worst. - tomcynlab

The worst. Took my 2020 explorer to have a axle leak fixed and and the top mechanic tell me its not leaking when there was axle oil drenched on the felt bottom cover and dripping from actuator on front axle .I had to drive back to the dealer to show and argue with him where is was leaking.He finally agreed to fix it. After 2 days my vehicle was still outside nothing done .Girl at the service desk was rude and said this place is a xxxx hole. She was waiting on warranty to call back. So i called the my warranty company they said nobody called about anything on my vehicle. I just took my explorer and left.

My husband and I had to get our Ford Edge serviced. - Bowlerc082

My husband and I had to get our Ford Edge serviced. DeDe was so pleasant and professional to deal with. She kept us informed every step of the way.,

Bodie sigmon helped us when service was closed, we had a - Mikeysmith172024

Bodie sigmon helped us when service was closed, we had a flat tire and he went out of his way to put air in it for us!

We live in Colorado and found and purchased a new truck - hensleydavidg

We live in Colorado and found and purchased a new truck via Dustin Shull and Paul Obaugh Ford. I shopped around quite a bit and found the experience to be frustrating for the most part. By contrast, my experience with Dustin and Paul Obaugh was first-rate. Dustin sold us the truck we'd been searching for with no hassle or surprises. The truck cost what he said it would and he was very patient with us through the entire process of selling and transporting the vehicle to Colorado. I highly recommend Dustin as a salesman.

State Inspection - fordlover

Dan Zadory and Will Breedlove. Dan (service consultant) and Will always take good care of me and my vehicles no matter what I need. I had an 8AM appointment, arrived early and they took me right in and I was out in no time.

Edge 2018 - DPSmith

Once again, we chose Barkhouser Ford as our dealership and Marqus Brooks as our salesperson for the purchase of my 2018 Ford Edge. Marqus was extremely helpful in pointing out the differences in Ford's SUV line. He found a vehicle that was exactly what I wanted! Thanks Marqus and Barkhouser for another great sales experience! I highly recommend Barkhouser Ford and Marqus to anyone shopping for a vehicle.

Great place to buy a vehicle. - bdhensley7

Great place to buy a vehicle. They have lots of pre-owned inventory to choose from and many certified units.

If you value your time, communication, and basic respect - mbeni555

If you value your time, communication, and basic respect as a customer, I cannot stress enough—do not take your vehicle here for body work. I dropped off my truck after a fender bender in mid-May, and according to the tag they put on my key, it officially went into the shop on June 2nd, 2025. I didn’t get it back until August 29th, 2025, that’s almost 90 days in the shop for a minor repair. Yes, I understand delays can happen, parts availability and insurance approvals can extend timelines. But delays alone weren’t the problem here. The real failure was the complete lack of communication. - I called multiple times, yet they could never give me a timeline, when I pressed for a timeline, they told me 10 days, and after 20 days I called again, they told me probably just another 10 days. - I asked to speak with Nathan G., the Progressive on-site adjuster. I eventually got his contact info, left him a message, and he never called me back. - Later I was told he “sent emails.” I double-checked my inbox and spam folder, I never received a single email from him. And even if I had, if a customer isn’t responding, any professional knows you pick up the phone and call, or send a text. Especially when both the shop and Progressive knew I was actively looking for updates. - When my truck was finally done, no one called me. I had to stop by the shop myself on August 29th and found it sitting finished (possibly since the day before, who knows). Throughout this entire process, I remained polite and patient. I never raised my voice, never acted unreasonable, and gave them more than enough time to do their job. But patience only goes so far when months go by without a single clear update. To make matters worse, because my truck sat mostly idle for nearly three months, I had to take it straight for an oil change and add fuel conditioner to protect the engine. That’s something I did on my own as a best practice, but honestly, the shop should’ve taken it upon themselves to go the extra mile considering how long they had my vehicle. Now, to be fair: Is it fixed? Yes. Did they do a good job on the actual repair? Yes. But good repair work is the baseline, it’s what any competent body shop should deliver. Other shops most likely would have done just as good a job on the repair itself, but with far better communication and customer care. And that’s where CMA completely failed. Good repair work doesn’t excuse 88 days of silence, poor communication, and leaving a customer in the dark. Being without my truck all summer was a huge inconvenience, and what should’ve been a straightforward process turned into a stressful one. This experience has cemented my decision never to do business with CMA again. Not only will I never use their body shop again, but I also won’t be buying a vehicle from CMA Ford. If they can’t handle a repair with honesty and professionalism, I certainly don’t trust them with something as important as purchasing and servicing a vehicle. At the end of the day, it’s simple: treat customers the same way you’d expect to be treated when you do business with another company.

My experience with Hardee Ford - James.h.randolph

I had an amazing experience with Kevin Smiley of Hardee Ford! He took time after hours to accommodate my busy schedule. He met with me on several occasions to help me with my decision. He didn't call me and bug me like a lot of car dealers have done to me in the past. He also didn't try to push a vehicle on me that I didn't want. I told him what I wanted and what I expected, and he delivered! I have purchased 6 vehicles in my life and this was by far the best experience yet. He, and the Hardee Ford staff really set the bar high with this one! I have been banking with a certain bank for 8 years and they were able to beat my banks rates!!!! Now I'm riding clean in one of the baddest trucks in my town! I will never do business anywhere else!

Great dealership, I recently purchased a 2022 Mazda and - Barriewilliams101

Great dealership, I recently purchased a 2022 Mazda and Harry was the best salesman I have ever dealt with. Harry and Danny and Tim made the buying process completely stress-free. This dealership has gained my loyalty and I recommend anyone check at Nelson Ford Mazda first when purchasing a new or used vehicle, Ask for Harry,