1,345 Virginia Tesla/1000 Service Centers
Friendly and professional staff. - jennings80
Friendly and professional staff. I've been a long time customer and have always been satisfied with the staff.
Top Reviewed Service Specialists At This Dealership
Service Advisor
I needed my 2004 Jeep inspected as my decal had ran out. - WilmaJean
I needed my 2004 Jeep inspected as my decal had ran out. I had the best experience. Everyone I came in contact with were helpful and kind.The Parts Manager Sean Heffron was was encouraging and I intend to go back again. Mary Ellen the Cashier was great.
Ive use their service department for over a decade to - Happy Mathews Lexus owner
Ive use their service department for over a decade to keep my Lexus running. Its like a dealer quality mom and pop operation to me. Reasonably priced, excellent work and Holly and the reservation crew are easy to communicate with, flexible and answer their phones.
The staff has always done a great job servicing my - kzitz61
The staff has always done a great job servicing my vehicles, I'd recommend them for giving great, friendly customer service.
Excellent customer service from Darrell. - Krbruington
Excellent customer service from Darrell. Assisted me in getting a loaner while my car was being repaired. He went over and above to keep me informed about my vehicle.
Master Certified Lexus Service Manager
Excellent service and on time, Bonnie took great care - Thefourcs
Excellent service and on time, Bonnie took great care with our vehicle and kept us up to date on service.
Since purchasing our Grand Highlander we have returned to - brent
Since purchasing our Grand Highlander we have returned to Alexandria Toyota on three occasions to service our vehicle. Each visit has been handled professionally by Simpy Behl. She is an extremely competent and customer focused service employee. Our sales professional who sold us the Grand Highlander and the finance department were also terrific. However, Simpy is unmatched in her approach to managing our service visits. She is diligent and is a terrific customer relationship employee. She is our current point of contact for servicing our vehicle, and is the primary reason I would recommend purchasing from Alexandria Toyota.
Very efficient, handled issue with my truck quickly, - Joe
Very efficient, handled issue with my truck quickly, shuttle service was awesome. Was able to make a online appointment on Sunday for following morning. Service rep communicated threw the whole process , no surprises.
My sincerest thanks and appreciation to Logan and the - Ryanjs430
My sincerest thanks and appreciation to Logan and the service department for accommodating an emergency repair. My family and I were on our way back to NJ and towing our camper when the vacuum assist for the brakes failed on our Sierra. By the grace of God we safely made it to their dealership and Logan got the truck diagnosed and repaired within a few hours while my family and I waited in our camper at the back of their lot. Thank you again for all your help and assistance!
Darrell and Marlow Ford got me out of a jam, getting my - BD
Darrell and Marlow Ford got me out of a jam, getting my truck fixed and courtesy checking a couple of things that might have created more trouble.
Wonderfull services , very Thank fully , I recomended - MERCEJA_2
Wonderfull services , very Thank fully , I recomended all my friends and family, good customer services
Service Manager
Kevin Rafeek, Cisco Lugo and all Southern Acura Newport - KIMBERLYROLLER
Kevin Rafeek, Cisco Lugo and all Southern Acura Newport News staff provide great customer service, as always, in the automotive service department.
Always so efficient and punctual! - ecbake
Always so efficient and punctual! Comfortable waiting room. Always a positive experience. Had to get a courtesy ride which was much appreciated.
Assistant Service Manager
I recently had chance to use the service dept. - Okiwen
I recently had chance to use the service dept. for recall work. Very well done as far as I can tell. Thank you.
Steve took very very good care of me! - NDonnelly
Steve took very very good care of me! he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer and have such a hard time catching up- but Steve and the service team really went above and beyond to make me feel caught up and ready to go. I have had so many experiences with MB in the past all over the world and by far this interaction was the best yet. Thanks again for everything Steve and Mercado! I appreciate being taken care of.
We had a great experience at Southern Ford! - BARBCLAN
We had a great experience at Southern Ford!! It was Easy to work with our salesman!!
ASM
Jeff was great getting the part i needed for my repair. - Lee Heft
Jeff was great getting the part i needed for my repair. I actually can on an incorrect date, and he still took me. Saved me a return trip. I look forward to my future service appointment s. .
Service Technician
Parts Advisor
No one likes getting car maintenance, but I must say I - JENNYKNOWS
No one likes getting car maintenance, but I must say I enjoy coming to Southern Nissan. It’s the best dealership there is. Ronald usually provides the customer service when I visit and I am never disappointed. He makes my day!
Parts Associate
Friendly and caring. - janetrtrail
Friendly and caring. Efficient, informative and fast working, On time as promised . Personal touch with each customer.
Service Writer
Service Director
Allison is always nice and ready to help you in anyway - Derek Swecker
Allison is always nice and ready to help you in anyway possible. Always nice to take my car in for service when it’s so easy
Good work. - NISSANSERVICE
Good work. Car runs a lot better now. Also took me in earlier than my official appointment. Very appreciated.
It was nice easy experience with nice workers and staff. - nick32496
It was nice easy experience with nice workers and staff. Had me in and out!
Quick, efficient, and so far proving to be very honest. - ricky.cole
Quick, efficient, and so far proving to be very honest. Friendly staffing. Pleasant experience. Thanks!
Service Advisor/Sales Consultant/Certified Technology Expert
Dropped off my car for oil change and lube as well as - JimT
Dropped off my car for oil change and lube as well as radiator flush. I made an early appointment and the worked was completed in a timely manner. The Service Agent did a quick check to make sure everything was completed. He was very thorough and professional. I've been using this service center for a few years and have been very happy with the service provided.
I appreciate being able to drop my car off the night - DOMINIQUE.MATTOCKS
I appreciate being able to drop my car off the night before and have it ready before I go to work the next day. The customer service for for drop off is always great.
We always get great service at Criswell in Woodstock! - rhondaleefisher
We always get great service at Criswell in Woodstock! Wouldn't go any where else!
Service Advisor mbrown@criswellauto.com
Service Director sharne@criswellauto.com
Service Advisor kmiddleton@criswellauto.com
I am especially pleased with Farrish Subaru. - caw4345
I am especially pleased with Farrish Subaru. I am an 80 year old single female with no children. I need all the help I can get when it comes to servicing my car. Farrish Subaru provides that special kind of family like help for me, They listen to my concerns, do a complete diagnostic testing of my car, and have the technicians examine and then advise me of repairs. I am presently driving a 2017 Forester. Farrish Subaru keeps my car in great shape. I never have to worry about what I should do next. I am always confident that my car will take me where I need to go. Thank you Farrish Subaru.
I am driving a Blue Honda Civic 2016 . - Dawn (Dee) Garmon
I am driving a Blue Honda Civic 2016 . July 23, 2025 By Dawn (Dee) Garmon from Alexandria, Va I am driving a Blue Honda Civic 2016 .It rides great and I don't have to worry because the service guidance and customer service I receive from my service adviser David Mendez and two technicians Donny and Scott I know have performed the maintenance repairs, their teamwork and collaboration keep my Civic and myself safe and comfortable travel
Took my truck in for service, and spoke with Marco - bmervene
Took my truck in for service, and spoke with Marco Ramirez who was very friendly, helpful. He also kept a close follow-up with me to let me know what was wrong with the truck. Certainly appreciated all his help.
Sergey and Brian always make sure my car is taken care of - 987.2Guy
Sergey and Brian always make sure my car is taken care of in the manor expected of such a high caliber brand. I travel from Old Town Fredericksburg to have all 3 of my Porsches serviced by Tray & Sergey. They also cover each other if one is out or off.