This was my first time visiting Lipton Toyota in Oakland - Lisa Lalji
This was my first time visiting Lipton Toyota in Oakland Park, and overall it was a really good experience. I came in to lease a new vehicle and left very happy with the process and the car itself. I feel I got a good deal, and this was a special for me because of my previous lease it was under my father's name. It is the first time I have a brand new vehicle under my name.
My husband had financed and paid off his vehicle here a few months ago after five years and always serviced it at this dealership, so I felt confident going here....especially now that we live closer/also closer to my job.
Everything moved quickly, and the team always followed up with me by phone. They were responsive and made sure I was updated at each step. Gavin, the sales manager, and Daniel in finance were both great. They walked me through everything and made the leasing process feel smooth and straightforward. Adding the Progressive insurance with all the details we wanted, was super quick.
When I came back the next day to get something checked out, thinking I heard a strange noise, the service experience was good. Peter, the vehicle technician, was really helpful and professional. The only hiccup was with one of the VIP loyalty reps, Dean, who didn’t seem happy that we hadn’t gone through him for the referral. I explained it was a last-minute visit, and I just came in the day before to explore vehicles and test drive. Despite that, the dealership still honored the $500 referral, which I appreciated. Hopefully, they do mail it!
One small thing I noticed afterward was that my floor mats were missing. I ended up buying some inexpensive replacements, but I think the originals may have been removed during detailing or prep and just forgotten.
Other than that, I really don’t have any complaints. I’m happy with my new lease, and I’d definitely recommend Lipton!!
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