933 virginia Used Car Dealers

I had an amazing conversation with Anthony Langston he - rw2349

I had an amazing conversation with Anthony Langston he went above and beyond for me took care of my every need AWESOME

The employees here truly care about their customers. - aliang

The employees here truly care about their customers. I’ve never had an experience where I felt that they didn’t consider my needs or interests. Trust that they will do right by you!

We have purchased multiple vehicles here and it has been - Lauralafors

We have purchased multiple vehicles here and it has been an easy and smooth process every time!

Super easy to work with! - Laura Garmon

Super easy to work with! People were very nice and sweet! Highly Recommended! Loved them!

I had a great and excellent service from Mr. - Jez

I had a great and excellent service from Mr. Roger Hodges in my first visit. I have little knowledge about cars and so he made sure i understood well on what he needs to do in my car by explaining it thoroughly. I probably go back in there.

Great service from Judson Morris, Gwen Watson and - Buggydown1

Great service from Judson Morris, Gwen Watson and Tiffany. Great experience with all of them.

Josh and/or CJ. - ToriT

Josh and/or CJ. Those are the names to ask for when coming to this dealership. I could not have asked for a better duo to work with. They were both so kind and personable while simultaneously being professional and informative. They worked with me and my requirements. They stayed late to help me complete my purchase of my beautiful CX-30. Josh went the extra mile to help me with some miscellaneous concerns after my purchase too. I highly recommend asking for either Josh or CJ if you’re looking for top notch service and a friendly smile. Really two very genuine people, you won’t regret working with them. GIVE THESE TO A RAISE.

I purchased my Honda at a different dealership in central - IBEWtwenty6

I purchased my Honda at a different dealership in central VA 2 years ago, then had to find a new service center after moving to the area. Since choosing to bring my vehicle to Joyce Koons Manassas Honda, Ive had the pleasure of working with several service advisors/techs for a variety of issues from troubleshooting what I thought was a failing engine(it was not), safety inspection, brake fluid flushes, and your routine maintenance minder services. However, there are 2 fellas that stand out, and truly exemplify what it means to provide exceptional customer service. Both Nick Agrella and Kevin Schlenker are top notch, making what can sometimes be a stressful experience, smooth sailing from start to finish. Without a doubt, as long as I’m in the area, the team at Joyce Koons Manassas Honda, is where my vehicle will be maintained.

Augusta made my recent car purchase a very pleasant - dancncats

Augusta made my recent car purchase a very pleasant experience. She did everything she could to make sure I left a happy customer. She is a definite asset to CMA's Colonial Honda. I am a loyal customer as this was my 3rd car purchase at Colonial Honda. I also bring my vehicles to be serviced here.

Assistant Service Manager David Martin is a rock star. - PEVERETT

Assistant Service Manager David Martin is a rock star. He cares for customers, knows the business cold, goes the extra 3 miles, treats customers with respect and is a great representative for Ourisman. I've bought 3 Toyotas from the dealership, and more importantly (since profit margins are higher), GLADLY service them at the dealership. But not only that--I now bring a competitor's car for service, because David went out of his way to help. Great job!

Sharon Lopez, Sharon Lopez, Sharon Lopez! - Freeneyd

Sharon Lopez, Sharon Lopez, Sharon Lopez!!! This is the second purchase I have made with Sharon and she is the only salesperson I will ever work with. She is friendly, knowledgeable, kind, and an excellent salesman. She was patient when assisting me and my wife pair our phones to the new vehicle and we know refer to her as our mija. This is our new dealership and as long as Sharon is there she will be our go to salesperson.

The customer service here is stellar! - jrrob914

The customer service here is stellar! Latoya is amazing and always willing to go the extra mile for her customers. The luxury doesn’t stop with the car, the customer service is pure luxury as well!

My sincerest thanks and appreciation to Logan and the - Ryanjs430

My sincerest thanks and appreciation to Logan and the service department for accommodating an emergency repair. My family and I were on our way back to NJ and towing our camper when the vacuum assist for the brakes failed on our Sierra. By the grace of God we safely made it to their dealership and Logan got the truck diagnosed and repaired within a few hours while my family and I waited in our camper at the back of their lot. Thank you again for all your help and assistance!

Kashaun was amazing! - sdl7288

Kashaun was amazing! Very kind and patient through all of questions and debating. He made us feel comfortable and never once seemed frustrated with all the questions because he understood purchasing a car is a huge deal and he wanted us to be 100% ready when we walked out of the door. Definitely recommend!! Go in and ask for him you won’t be disappointed!!

Outstanding, compassionate & honest dealership. - Terri

Outstanding, compassionate & honest dealership. This is my second car I've bought from them. Great.

We were very pleased with the service from Shaun - wilsonrosemary98

We were very pleased with the service from Shaun Franck,he was so patient and curtious and during the time of the purchase we loved the way he kept us comfortable and in laughter,we loved that,gave us time to talk in private to discuss the final purchace we would come back and recommend family and friends to Shaun Franck

Always good service and friendly people at BMW - lrp3000

Always good service and friendly people at BMW Midlothian. Car was thoroughly serviced and ready in time

This time I spoke with the service manager about my - Joyner85

This time I spoke with the service manager about my vehicle. He was very understanding and he came up with a plan to see what was going on with my vehicle. Ms. Carmouche was assigned as my service manager. See sent me a link so I could track the status of my vehicle. This way a was not left out in the dark. She was very courteous and polite. When my vehicle was done she texted me that it was ready for pickup. This time working with both the service manager and Ms. Carmouche was a far better experience

Their website uses Edmunds True Market Value for Trade in - Kenjaesmith

Their website uses Edmunds True Market Value for Trade in estimate but they don't honor it and just use the auction value for trade in value which is deceptive and wastes time.

I purchased a Certified Used 2016 Ram 1500 pickup from - rtomhave

I purchased a Certified Used 2016 Ram 1500 pickup from Marlow Motor Company on March 16, 2024. The vehicle was purchased at 80,000 miles. Since that time I have had two service appointments at Marlow Motors with oil changes, tire rotations, and inspections. I have had the battery replaced, replaced the serpentine belt, replaced the CPCH and valve-purge control, and spent $970.50 in parts and labor along the way. Then, on March 3, 2025, after just over 10,000 driving miles in the first year, I was due for inspection. I confidently returned to Marlowe for the inspection thinking that since the purchase of a Certified Used Vehicle, regularity of service and inspections, and just over 10,000 miles of usage in the first year, I would pay my $20 for a successful inspection and be on my way. Some time later while in the waiting room, I received a text telling me that my vehicle had failed inspection and that there were 5 items that "required immediate attention" to the tune of $1683.58. Fourth on the list of these items was "Replace Rear Brake Pads and Resurface Rotos." A service representative soon joined me in the waiting room to further explain that it was the brakes that had failed inspection. The first three items on the "requires immediate attention" list included brake fluid exchange service and four-wheel alignment, and differential service. The fifth item was "replacing cabin air filter" which I was pretty sure did not "require immediate attention" in relation to a state inspection. I asked the service representative what it meant to purchase a Certified Used Vehicle and he mumbled that everything is in working order and safe. When I queried how the brakes of a Certified Used Vehicle could be deemed unsafe with only 10,000 miles of usage, I was told that the inspector did not look at my purchase and service history. I told him that I had lost trust and confidence in Marlowe Motors as my service shop and how disappointed I was in that I was planning to continue my service with them for the vehicle, but now simply wanted my vehicle returned. They had lost me as a customer. For the cost of $22.87 and a failed inspection sticker in my windshield, I went to another local state inspector, paid my $20 and passed inspection. Lesson learned.

Everyone here has been so helpful! - Clarice Savereux

Everyone here has been so helpful! It was such an easy process and LJ Farrell was amazing!

I have been happy with Ken Orr in service he's very - Judyjen59

I have been happy with Ken Orr in service he's very courteous and helpful. Ken has always went above and beyond to take care of me and my car. I love him as a service advisor.

I enjoyed my car shopping experience at Pohanka Acura. - Marketa

I enjoyed my car shopping experience at Pohanka Acura. The process was efficient and smooth because of an excellent customer service that I received from Mr. Yong Kim. He answered all my questions and offered different options for me to consider.

Priority put a Ridgeline on their website and I was - loglislar

Priority put a Ridgeline on their website and I was dropping our jeep off for an oil change, and went to look at the car. I talked to one of their sales people and they said the car had not been processed yet so I couldn't take it on a test drive. So I made an appointment for Wednesday to see the car. It still hadn't been processed. I was assured that It would be available Sat morning so if I got there first thing I would have first crack at it. So after stringing me along for a week they sold it to an employee on Friday. I can't really blame the employee for wanting to buy it. It looked in excellent condition. But once they advertised it on their website, the employee should not have been able to buy it before the general public.

Buying a new car is exciting and Kris Hafner went out of - wheelerteam

Buying a new car is exciting and Kris Hafner went out of his way to make the experience enjoyable and fun. He made sure all paperwork was organized and correct. He spent a lot of time going over features in our new BMW.

Always friendly and curious and willing to answer any and - Btac47

Always friendly and curious and willing to answer any and all questions that I may have.

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!