Jason Colby
Jason Colby at Burnsville Toyota

Jason Colby | Page 2

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
106 Reviews
4.8

106 Reviews

Write a Review

Dealership Experience

7 yrs, 7 mos

Languages Spoken

English English

106 Reviews of Jason Colby

April 06, 2024

Dealership Rating
Employee Rating

Great service and on time I like the video thing that explains everything about my car and what needs to be done More

by ESAMALRAWI70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Mitchem

Apr 09, 2024

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Dealership Rating
Employee Rating

Very expensive service charges, even for basic services like a standard oil changes. Other dealerships offer more competitive rates. More

by jamklavins
Recommend Dealer
No
Apr 08, 2024

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 02, 2024

Dealership Rating
Employee Rating

As always, staff was easy to work with. They kept me informed on the status of my repairs/service. They completed the work within the timeframe they estimated. More

by DLHLRETIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Cole Mitchem

Apr 04, 2024

Burnsville Toyota responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 27, 2024

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Great service and fun to see videos of your car getting fixed. They are very accomodating while you wait. More

by DEBGUTZMANN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Peterson, Patty Coleman

Mar 29, 2024

Burnsville Toyota responded

Hi Deb, and thanks for your kind words! We appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 24, 2024

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Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! More

by xiong
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 26, 2024

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 23, 2024

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professional good service from all employees. I have all my maintenance completed at Burnsville Toyota More

by ktm2115
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 26, 2024

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 21, 2024

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Employee Rating

It’s very good customer service and they call me and remind me to service my vehicle . Thank you:: More

by ENGIDALEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Borgen, Mike Quam

Mar 25, 2024

Burnsville Toyota responded

Thank you for putting your trust in Burnsville Toyota! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 20, 2024

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Employee Rating

Hassle free experience! Explanation on service of clear and what we need to take care o in the future. More

by DAVEROLFING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Borgen, Sean Giere

Mar 22, 2024

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us, Dave! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 13, 2024

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Employee Rating

The people at Burnsville Toyota have always been very friendly, kind, informative, and helpful. I have purchased 6 cars at this dealership and serviced all of my cars there since 2007. In fact, I would More

by MRSJOHANNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Burnsville Toyota responded

Congratulations on your recent purchase! At Burnsville Toyota, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 13, 2024

Dealership Rating
Employee Rating

Rick answered all of our questions. We received a great price on the trade and felt we got a good deal on our car. More

by oheck9
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Mar 15, 2024

Burnsville Toyota responded

First and foremost thank you so much for leaving this fantastic review! At Burnsville Toyota, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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