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Jason Colby

Overview Reviews (124) Inventory (235)

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Jason Colby

Jason Colby | Page 3

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

124 Reviews

4.8

124 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (124) Inventory (235)

Dealership Experience

7 yrs, 8 mos

Languages Spoken

English

124 Reviews of Jason Colby

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May 10, 2024

Dealership Rating

Employee Rating

Everything was done in a timely manner! No complaints on my end! Thanks a lot!😊😊 No complaints on my end! Thanks a lot!😊😊 More

by HAYNES_KENYA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Peterson, Neil Knutson, Sean O'Driscoll

Helpful 0

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May 14, 2024 -

Burnsville Toyota responded

Thank you, Kenya, for the positive feedback! We are glad to hear that everything was done in a timely manner at Burnsville Toyota. Your satisfaction means a lot to us, and we look forward to serving you again in the future! 😊😊 Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

Dealership Rating

Employee Rating

excellent service was informed of findings of recall and advised immediately that there were no defects noted excellent waiting area and wonderful staff advised immediately that there were no defects noted excellent waiting area and wonderful staff More

by guard42362

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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May 07, 2024 -

Burnsville Toyota responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

Dealership Rating

Employee Rating

Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

Dealership Rating

Employee Rating

fast and courteous, well done,I don't like having to write these comments much write these comments much More

by BRUCE.SOPHADY

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Tyler Johnston, Riley Flenniken

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Bruce! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 18, 2024

Dealership Rating

Employee Rating

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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Apr 22, 2024 -

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 14, 2024

Dealership Rating

Employee Rating

Delivered as desired. N n n n n n n n n n n n no problem. N n n n n n n n n n n n no problem. More

by CALROESKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal

Helpful 0

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Apr 16, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 12, 2024

Dealership Rating

Employee Rating

There were unpleasant issues in the necessary repairs that required multiple trips and discussions with service department. In the end Jason went out of his way to resolve all issues, and I left a satisf that required multiple trips and discussions with service department. In the end Jason went out of his way to resolve all issues, and I left a satisfied customer. More

by timerpat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Johnston

Helpful 0

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Apr 16, 2024 -

Burnsville Toyota responded

Thank you for your wonderful feedback, Pat. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 08, 2024

Dealership Rating

Employee Rating

Service was great, friendly, fast and accommodating! I didn't care for the car wash dryer. I didn't care for the car wash dryer. More

by A2832CHRISTENSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 09, 2024 -

Burnsville Toyota responded

Hi, and thanks for your kind words! I appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 06, 2024

Dealership Rating

Employee Rating

Great service and on time I like the video thing that explains everything about my car and what needs to be done explains everything about my car and what needs to be done More

by ESAMALRAWI70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cole Mitchem

Helpful 0

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Apr 09, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Dealership Rating

Employee Rating

Very expensive service charges, even for basic services like a standard oil changes. Other dealerships offer more competitive rates. like a standard oil changes. Other dealerships offer more competitive rates. More

by jamklavins

Verified Customer

Recommend Dealer

Helpful 0

Report | Print

Apr 08, 2024 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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