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Sean O'Driscoll

Overview Reviews (88) Inventory (264)

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Sean O'Driscoll

Sean O'Driscoll | Page 2

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.7

88 Reviews

4.7

88 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (88) Inventory (264)

Dealership Experience

7 yrs, 2 mos

Languages Spoken

English

88 Reviews of Sean O'Driscoll

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April 20, 2024

Dealership Rating

Employee Rating

Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Riley Flenniken, Mario Najera

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

Dealership Rating

Employee Rating

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Riley Flenniken, Mario Najera

Helpful 0

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Apr 22, 2024 -

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 16, 2024

Dealership Rating

Employee Rating

Very easy to get in for service friendly staff and great accommodation Thanks Steve Krier accommodation Thanks Steve Krier More

by SKRIER57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 18, 2024 -

Burnsville Toyota responded

Hi, and thanks for your kind words! I appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 05, 2024

Dealership Rating

Employee Rating

Your shop rates are too high. I am disappointed that Toyota has become too expensive for me to conduct all my service here. The people are nice. I am disappointed that Toyota has become too expensive for me to conduct all my service here. The people are nice. More

by ALEXA057

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 09, 2024 -

Burnsville Toyota responded

Alexa, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your concerns. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 29, 2024

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Employee Rating

Great communication and service. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. More

by LLSTORLIE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 24, 2024

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Employee Rating

Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! it was the first day. Sean was awesome! Thank You!! More

by xiong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michelle Leick, Mike Peterson, Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston , Kyle Towberman

Helpful 0

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Mar 26, 2024 -

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 15, 2024

Dealership Rating

Employee Rating

Great service and communication from Sean and team. I especially liked the video that was text to me explaining the issues. I felt like I was under the car with the mechanic. I especially liked the video that was text to me explaining the issues. I felt like I was under the car with the mechanic. More

by johnlwig

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department, John. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 08, 2024

Dealership Rating

Employee Rating

I visit the service for oil change I told the team to text me when done coz I go back to work coz I work around the area, but when it done not text me but sent me to my personal email. I know sent to ema text me when done coz I go back to work coz I work around the area, but when it done not text me but sent me to my personal email. I know sent to email okay but I did not wish to receive to my email I was told to sent me A text. More

by CHANTHAN.THAI88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 11, 2024 -

Burnsville Toyota responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 29, 2024

Dealership Rating

Employee Rating

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by CORYPAULSEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

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Mar 04, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction, Cory. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 27, 2024

Dealership Rating

Employee Rating

The communication proved by Sean was excellent and I really liked the text video sent by the mechanic showing what was being looked at. really liked the text video sent by the mechanic showing what was being looked at. More

by johnlwig

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 29, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, John! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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