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Bob Hook Chevrolet

Louisville, KY

4.9
1,395 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,395 reviews

May 14, 2021

I love Bill Dabney at Bob Hook Chevrolet. He was so helpful, thoughtful and patient with me. He didn’t try to over sell me, talk me into something that I didn’t want. Rather, he showed me differences o More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Bob Hook Chevrolet responded

Thank you for visiting Bob Hook Chevrolet, Kim! We will be sure to thank Bill for providing you with excellent service. Congrats on your new Buick and we look forward to working with you again!

May 13, 2021

It was the most interesting vehicle buying experience I have had. It really felt like a partner that was truly interested in helping our business get a good operating truck. I would recommend Michael and W More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Bob Hook Chevrolet responded

Thanks for the 5-star rating, Ben! We appreciate your business.

May 08, 2021

Bill Dabney is the best! I have always bought from Bob Hook. The service is excellent. I would recommend them to all my family and friends. More

by littleinc120
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Bob Hook Chevrolet responded

We appreciate this marvelous 5-star review, littleinc120! Bill Dabney will be delighted to hear your kind words. Thank you for recommending Bob Hook Chevrolet. Safe travels.

May 07, 2021

He was more than willing to work with us in our rather unsusal situation financially. Mr. Bill was patient with us as we were jumping all around trying to figure out how to make the payments work. More

by P. Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Bob Hook Chevrolet responded

Thank you for visiting us, P. Miller. We are happy to know that you enjoyed our services. We look forward to working with you again.

May 07, 2021

Overall I had a fantastic experience at the dealership. I can’t say enough about my salesman Greg Coleman. He was very friendly and helpful. I would definitely recommend him and Bob Hook to anybody I know. More

by ctgnad13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Bob Hook Chevrolet responded

Thank you for your feedback & for choosing Bob Hook Chevrolet.

May 05, 2021

I definitely recommend that everyone go see Bill Dabney for a great car buying experience! This was my first time buying a car and he made it so easy and understandable! More

by Jelanisb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new car! We're so glad that Bill was able to give you such a great experience and help you drive away in a car you love. We wish you all the best and want to thank you for choosing Bob Hook Chevrolet!

May 05, 2021

This is now the 5th vehicle my family has purchased from Bob Hook. I plan to recommend this dealership, and Colleen to anyone who needs a vehicle. More

by bill19521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
May 05, 2021 -

Bob Hook Chevrolet responded

bill19521, we are glad to hear that you enjoyed your visit. Thank you for stopping by. We are always here to help.

May 03, 2021

The sales representative, Colleen VanHouten, was very thoughtful and professional when I purchased my car. She made the process both easy and stress free. Ms. VanHouton was so nice and courteous and mad More

by Lenyard65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
May 03, 2021 -

Bob Hook Chevrolet responded

Thank you for the five-star rating and kind feedback! We look forward to seeing you again at Bob Hook Chevrolet.

May 03, 2021

Great experience today!!! Thank you Jimmy Harris and Miguel Caballero 👏🏻 . I love my new Chevy Malibu. I highly recommend this place. 5 stars ⭐️ . Excellent price and customer service More

by Regla M Santana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Caballero
May 04, 2021 -

Bob Hook Chevrolet responded

We appreciate your review and business, Regla M Santana. Please come see us again soon.

April 29, 2021

Jimmy is the man if anyone ever needs a new ride he is the guy we will be back in the feature thanks you all More

by Liftedchevy21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave us a review. We're so glad to hear that Jimmy was able to help you out during your visit. We look forward to your next visit with us!

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