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Ferman MINI of Tampa Bay
Palm Harbor, FL
1,694 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,694 reviews
June 23, 2021
Matthew is always responsive and helpful. He is the best thing to happen to that location! Love the hand wax shine. thing to happen to that location! Love the hand wax shine. More
by santasfavoritegirl
Verified CustomerEmployees Worked With
Helpful June 23, 2021
Amazing customer service. Sara went above and beyond to make sure we got exactly what we wanted. make sure we got exactly what we wanted. More
by kstiff429
June 19, 2021
Bob was very knowledgeable, explained in details everything about the car & that I left the dealership with a brand new 2022 Mini Cooper. The entire team, starting from internet service, sales & everything about the car & that I left the dealership with a brand new 2022 Mini Cooper. The entire team, starting from internet service, sales & finance were friendly & helpful. Thanks More
by manor1998
Employees Worked With
June 18, 2021
Great experience. Matthew M. went out of his way to call us the following day and told us part of the services we paid for were covered by our warranty. Much appreciated! call us the following day and told us part of the services we paid for were covered by our warranty. Much appreciated! More
by acard1
Employees Worked With
June 16, 2021
Always friendly and helpful, I appreciate the pickup service since the dealership is an hour away from my home. This time they paid for an Uber to take me there since my car was towed there, that was a service since the dealership is an hour away from my home. This time they paid for an Uber to take me there since my car was towed there, that was awesome. More
by ANNETTEVIOLANTE
Employees Worked With
June 16, 2021
I stopped going to ferman a few years back because I was unhappy with the customer service. I had a repair that needed to be done that other shops told me the dealership would have to to. I was dreading bri unhappy with the customer service. I had a repair that needed to be done that other shops told me the dealership would have to to. I was dreading bring my car back in. But I honestly had such a good experience. New staff, they sent me videos of the things that needed to be replaced and explained to me why. Even paid for my ubers to get to and from work while my car was being serviced. Thank you for a great experience ferman. More
by xxapriljoxx
Employees Worked With
David Hart
June 16, 2021
Sara went above and beyond in customer service to help us with the delivery of our new Clubman. The whole Ferman team was 100% customer service based. with the delivery of our new Clubman. The whole Ferman team was 100% customer service based. More
by gerkentk
Employees Worked With
June 16, 2021
Loved working with Ryan, knows his stuff and Always responded to my emails and phone calls! Scott was great and got us in and out with all of the paper work! responded to my emails and phone calls! Scott was great and got us in and out with all of the paper work! More
by renee.gatian
June 15, 2021
Matthew did a great job with my service request. He squeezed me in the day before my warranty expired to get an oil change. He is a great team member! squeezed me in the day before my warranty expired to get an oil change. He is a great team member! More
by jody.lane
Employees Worked With
June 10, 2021
Good selections, friendly staff, clean facility. all phases of the buying process was handled fairly, although we were there for a number of hours to get it all done. phases of the buying process was handled fairly, although we were there for a number of hours to get it all done. More
by Carreview
