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Criswell Chevrolet
Gaithersburg, MD
2,054 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,054 reviews
July 19, 2022
Peter Eaton, Criswell Chevrolet Finance Manager, ensured that our extended vehicle service contract was honored after being denied by the service contract vendor for repair coverage. The Sales, Service and that our extended vehicle service contract was honored after being denied by the service contract vendor for repair coverage. The Sales, Service and Finance staff at Criswell continue to be responsive and helpful since the purchase of our vehicle from Criswell Chevrolet. Thank you! Mark and Debbie C. More
by debceleste
Helpful July 16, 2022
Mike is terrific and a great communicator kudos to the dealership for selling at MSRP too! dealership for selling at MSRP too! More
by RKEVINBROWN
Employees Worked With
July 13, 2022
Dina has been wonderful in every way with my service with my 2022 Corvette.From waiting on a part to transportation while my car was in the shop. Thanks a lot Dina my 2022 Corvette.From waiting on a part to transportation while my car was in the shop. Thanks a lot Dina More
by Rayzon321
July 12, 2022
I have purchased 2 cars from Criswell in the past and had great experiences both times. After a poor experience with my last new car purchase at a different dealership I decided to come back to Criswell to o great experiences both times. After a poor experience with my last new car purchase at a different dealership I decided to come back to Criswell to order my 2022 Camaro SS. They made the ordering process easy and hassle free, my salesman Anthony Vattuone stayed in communication with me and kept me informed throughout the process from order to delivery, and they were upfront and fair with pricing. It was another great experience and I would absolutely recommend them to anyone looking to buy a car. More
by MARK.GATES
Employees Worked With
July 10, 2022
I’ve already Purchased my 2021 Corvette from Kreswell Chevrolet Chris Morgan. I am in the process of picking up my 2023 Chevrolet Corvette in the next few weeks Chris Morgan again has been exceptional wi Chevrolet Chris Morgan. I am in the process of picking up my 2023 Chevrolet Corvette in the next few weeks Chris Morgan again has been exceptional with his communication skills and I will not delay in ordering my next Corvette from Criswell Chevrolet and Chris Morgan More
by zacconechris
Employees Worked With
July 05, 2022
In the current car market, it's difficult sometimes to find cars. I got jerked around by a lot of dealers. I found both Chris in sales and Don in finance to be respectful, straight forward, honest and c find cars. I got jerked around by a lot of dealers. I found both Chris in sales and Don in finance to be respectful, straight forward, honest and customer oriented still. That's hard to find in a sellers market. More
by varnold30
Employees Worked With
July 04, 2022
Chris was a big help thanks man you are awesome love the truck . Thanks for being patient with me and helping me find the one I wanted truck . Thanks for being patient with me and helping me find the one I wanted More
by Dspokely29
Employees Worked With
June 30, 2022
Great experience with @Anthony Vattuone to obtain a new lease in a difficult market while also turning in my older vehicle. Great customer service and smooth transaction. lease in a difficult market while also turning in my older vehicle. Great customer service and smooth transaction. More
by HappyTraverseCustomer
Employees Worked With
June 29, 2022
We have worked with Russell to buy 2 Tahoes and a Corvette. Russell goes above and beyond with customer service. He knows the product to help find exactly what you need and if not he will order it f Corvette. Russell goes above and beyond with customer service. He knows the product to help find exactly what you need and if not he will order it for you. Thank you, Russell! More
by Cari
Employees Worked With
June 29, 2022
Thank you and this review might come across a little extravagant but Russell and his team at Criswell not only did for me more than I could ever have hoped for from Vehicle selection to financing and th extravagant but Russell and his team at Criswell not only did for me more than I could ever have hoped for from Vehicle selection to financing and they made it seemless. I can't say enough about the professionalism and attention to detail..."I'm not an easy case to work with" I love that they are straight shooters like myself - no hidden sales tactics. I love "it is what it is people" as tough as the market is for us all...They did me right. 2022 Chevy Silverado LTZ. Looking forward to seeing you as my business needs grow. More
by ALAN
