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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
April 13, 2019
AMAZING customer service I found A1 Toyota on Facebook when I was looking to lease a new car. I filled out an online questionnaire and was immediately contacted by Jerry. We I found A1 Toyota on Facebook when I was looking to lease a new car. I filled out an online questionnaire and was immediately contacted by Jerry. We set an appointment for me to get familiar with Toyota cars. I was met at the door by Jerry himself and he introduced me to my salesman George. George is a very nice gentleman with a witty personality. I explained to George exactly what I was looking for (heated seats, leather seats, remote starter) in a car or SUV. George took me out to look at a beautiful 2020 Toyota Corolla. I knew this was the car I wanted...as we were walking into the showroom there was a BEAUTIFUL BLUE 2019 Camry. I asked George to get me the numbers for both cars ...after a few minutes the numbers came back and were actually below what i planned on spending. I quickly filled out the application and was signing on the dotted line within an hour. I want to thank Eddie, Jerry, Mustafa, Gary. Sunny and of course my man George for their INCREDIBLE customer service. Everyone at A1 Toyota made me feel very special. I highly recommend them . More
by Paulinemedwards28
Employees Worked With
Other Employees :
Eddie, Gary , Gennaro Zito
Helpful April 09, 2019
A1 is A+ Quick service. Fair prices. Ample stock. Friendly staff. We’ve purchased or leased 8 vehicles from A1, and get regular service there. We are always s Quick service. Fair prices. Ample stock. Friendly staff. We’ve purchased or leased 8 vehicles from A1, and get regular service there. We are always satisfied customers. More
by PetersonCrew
Employees Worked With
April 06, 2019
Friendly place Stop by You won’t be disappointed Friendly place,Great service I'm satisfied with my purchase I recommend this place Thank you A1 Toyota (Woo Stop by You won’t be disappointed Friendly place,Great service I'm satisfied with my purchase I recommend this place Thank you A1 Toyota (Woodbridge) More
by Buyer 66
April 06, 2019
The staff at A-1 were extremely courteous, Amjad Alhajjali.Sales & Lease Consultant explained the policies at A-1 and offered his experience as a sales person to make sure that I was offered a Amjad Alhajjali.Sales & Lease Consultant explained the policies at A-1 and offered his experience as a sales person to make sure that I was offered a deal that was more than fair. I was completely satisfied with the offer that was made to me and left feeling very comfortable with my decision to accept the contract. More
by barbara12
Employees Worked With
April 05, 2019
new purchase 2019 highlander I visited A-1 Toyota and met with Frank Mikolike! I drove this poor man crazy! I changed my mind about different vehicles as well as having numerous q I visited A-1 Toyota and met with Frank Mikolike! I drove this poor man crazy! I changed my mind about different vehicles as well as having numerous questions regarding money. he called and took my calls several times with all my questions! This man worked his butt off to be sure I was happy and I love the vehicle that I ended up getting!! Frank in financing was awesome and helpful as well!! I also met one of the owners Tony Galardi who helped answer all my questions, to make sure I was comfortable with all my decisions! I never felt any pressure to purchase anything. I was a woman who did her research and A1 Toyota commended me for coming in with all my questions and answered everything in words I can understand (without making me feel stupid) I would never go anywhere else but A1 Toyota; and I would not want to deal with anyone else other than Frank Mikolike!! More
by Rene
April 03, 2019
Loyall A1 Toyota Customer Quincy and A1 are always there, through thick and thin! We love the Prius Prime Plug in Hybrid—so much, we now lease 2. Great work Team Toyota! Quincy and A1 are always there, through thick and thin! We love the Prius Prime Plug in Hybrid—so much, we now lease 2. Great work Team Toyota! More
by Mary Ann Frank
March 27, 2019
Customer for nearly 20 years! I bought my 2002 Corolla here. Loved that car; had it serviced here at A-1. When I was ready to buy again, I came back in 2019. I think that says I bought my 2002 Corolla here. Loved that car; had it serviced here at A-1. When I was ready to buy again, I came back in 2019. I think that says it all. More
by HKMG
March 27, 2019
Good work. The experience was thorough, informative and tailored to my needs. Kevin and Paul put a lot of thought into finding a car that suited my needs and exp The experience was thorough, informative and tailored to my needs. Kevin and Paul put a lot of thought into finding a car that suited my needs and explaining and questions or concerns I had about financing and upkeep. Kevin then took his time and explained every feature on my new vehicle, both physical and technological. The whole situation put me completely at ease and gave me a whole new appreciation for the car buying experience. More
by Cstagg
March 25, 2019
He was knowledgeable, courteous and relaxed. I found the dealership to be upscale, clean and organized. A1toyota personnel are honest, and not commission based, they offer a great benefits packag I found the dealership to be upscale, clean and organized. A1toyota personnel are honest, and not commission based, they offer a great benefits package like life time oil change, extended warranty. And the location is convenient More
by Larryabdul2019$
Employees Worked With
Abdul Elyajouri, Abdul Elyajouri
March 23, 2019
Frank the man! Frank was so helpful from beginning to end. He listened to our needs and met every one. The entire experience was nothing but a pleasure; all around Frank was so helpful from beginning to end. He listened to our needs and met every one. The entire experience was nothing but a pleasure; all around A1 transaction! More
by Kk
Employees Worked With
Frank Mikolike, Jr.
