Acura Columbus

Quality service every single time I visit. I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue on roof of car. Acura worked very hard with me to come to a more palatable resolution than an estimate I received from a referred auto body location. I’m very appreciative of their continued commitment to service. More

Excellent customer service from Vaughn in sales and Jon in finance. Vaughn was very patient with me during indecisive moments and was just the right amount of encouraging. He prioritized my happiness and m in finance. Vaughn was very patient with me during indecisive moments and was just the right amount of encouraging. He prioritized my happiness and made sure I found the right car. The whole place offered a great customer experience, far above other Acura dealerships we visited. More

Great service. Attentive and thorough. Greg Brown did an excellent job. Would use again! Nice job getting car ready and I drove off with a full tank of gas. Sweet! Attentive and thorough. Greg Brown did an excellent job. Would use again! Nice job getting car ready and I drove off with a full tank of gas. Sweet! More

My experience at Acura Columbus was awesome! The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehi The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehicle and customer service. Thank you to all the team members who made this possible for me. More

Great experience. Mike S was very easy and a pleasure to work with! Love my new Acura! Mike S was very easy and a pleasure to work with! Love my new Acura! More

I love this dealership! They know how to makes customers happy and how to keep them coming back. They know how to makes customers happy and how to keep them coming back. More

Very kind, professional people working- explained everything to me and helped me understand my car everything to me and helped me understand my car More

Works hard to help me take care of my great little car. Very trustworthy and thorough. Very trustworthy and thorough. More

Very impressed with the level of technology infrastructure they have invested in to make it easy to communicate with customers. infrastructure they have invested in to make it easy to communicate with customers. More

Antonio Gonzalez was my go to guy for this purchase. Within 2-3 minutes of me expressing interest and requesting information he called me. He asked me a few questions - which his way of asking the right Within 2-3 minutes of me expressing interest and requesting information he called me. He asked me a few questions - which his way of asking the right questions allowed him to get everything he needed. He asked me specifically, what car I wanted and features that were important to me, actually listened to every single detail ONE TIME. Within the hour, I had THE ABSOLUTE best representation of my dream car WITH approval!! He OVER delivered because he went above my expectations on the terms requested! He made the delivery absolutely seamless. He spent the time to make sure I understood all of the technology and features. I was not over sold or hassled with being presented all of the various “warranties” or “protections” per usual. They recommended ONE add on which I saw value in and purchased as a dealership should!! There is really NOTHING that I can think of that could have been better or done differently!! I am in love with my vehicle. I watched this vehicle for literally 2 years and is avail EVERYTHING I hoped it would be. What I didn’t expect or anticipate, was just how easy Antonio made the process of acquiring it. l have no issue recommending them to others and will be returning myself. Thank you Anthony and Acura Columbus!!!! More