Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,052 Reviews
Call Service Center (432) 527-9085

1,052 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Sort by
April 17, 2024

Outstanding Performance and support they were awesome. Is nice place to get your service and other things More

by GRODRIGUEZ29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gallia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had an outstanding experience with our team and that you found our dealership to be a nice place to get your service and other things. Please don't hesitate to reach out if you need anything in the future.

Helpful
April 17, 2024

Fast efficient work very respectful and helpful when it comes to my vehicle service needs More

by erniejr0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your experience with us, erniejr0510. We are pleased to hear that our team provided you with fast and efficient service while being respectful and helpful with your vehicle service needs. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 17, 2024

Sorry I will not recommend anyone to this dealership they take to long to get your vehicle back and when you get your vehicle still not fixed right More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Lemons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the service on your vehicle. We strive to provide efficient and effective service to all of our customers, and we will take your comments into consideration to improve our processes.

Helpful
April 15, 2024

Jose was very helpful! Its always a friendly service center! Thank yall for your help! More

by Sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gallia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marijayne Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your kind words, Sm! We are pleased to hear that Jose provided you with helpful and friendly service during your visit. We appreciate your feedback and look forward to assisting you again in the future.

Helpful
April 14, 2024

He’s nice and courteous and very polite, remembers their customers by name. When people take the time to remember you it’s always a nice touch. More

by ANDERSONSURVEYS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gallia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We appreciate the lovely feedback of All American Chrysler Jeep Dodge Ram of Odessa. Thank you and have a great day!

Helpful
April 14, 2024

If I could give a zero star review I would. Not only was the service the worst I’ve ever had at any dealership but everyone in the service was very rude and unprofessional I will not be returni More

by Groot@barracudadh.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Mandell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Rizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gallia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marijayne Vidales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We are truly sorry to hear about your negative experience at our dealership. We strive to provide excellent service to all of our customers and it is disappointing to hear that we fell short in your case. Thank you for sharing your feedback with us.

Helpful
April 12, 2024

100% awesome job , I was just missing the odometer sticker reading on my windshield for next oil change More

by ELVIAARISTA0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your positive feedback and for bringing the missing odometer sticker to our attention. We appreciate your business and look forward to serving you again in the future.

Helpful
April 12, 2024

regular costumer ! super quick and easy they get you in and out would definitely recommend More

by mulate2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marijayne Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thanks for the wonderful review! We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Helpful
April 09, 2024

Terrible dealership I would never recommend using for service. Made an appointment two weeks before taking my Jeep in for two recalls they said they would get it done while I was on vacation for two week More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Gallia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this to our attention, NOEMAIL20. We apologize for the delay in servicing your Jeep and understand your frustration. We will address this issue internally to ensure it does not happen again in the future.

Helpful
April 06, 2024

Good courteous and professional service. Walter Hook was get good to explain what was done to comply with the recall. More

by AJONES7060
Recommend Dealer
Yes
Employees Worked With
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walker Hook
Report | Print
Apr 08, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your experience with us, AJONES7060. We are pleased to hear that Walter provided you with courteous and professional service while explaining the recall compliance. We appreciate your feedback and look forward to assisting you again in the future.

Helpful
1
2
3
...
106