Anderson Toyota Lexus

My Purchase Experience I had a great experience purchasing my car at Anderson Toyota- Lexus of Rockford. They were quick, professional, and helpful! I would recommend using I had a great experience purchasing my car at Anderson Toyota- Lexus of Rockford. They were quick, professional, and helpful! I would recommend using this dealership. More

Extremely happy with service. Bought a used 2012 Ford F-150, had a very good experience. David Gilmore was very helpful, answered any questions that I had. When filling out the pap Bought a used 2012 Ford F-150, had a very good experience. David Gilmore was very helpful, answered any questions that I had. When filling out the paperwork he did the work of actually filling it out, leaving me to just answering the questions. He continuesly asked if I needed anything to drink, other staff would stop by and say hi, congratulating me on the vehicle. Overall very smooth sales experience. After leaving the lot with the truck, I noticed that the driver side speaker was blown and not audible. Not noticing this in the test drive because I did not have the radio turned up. I came back in and spoke to Devin Bloomingdale who gave me his card and a reference to a speaker and car stereo shop and said they would take care of it and Anderson would pay. Very happy! Would definitely recommend More

Very Knowledgeable The two guys who helped us, Frank and Tony, were very professional and friendly. Frank helped keep my wife and I informed through every step of the pr The two guys who helped us, Frank and Tony, were very professional and friendly. Frank helped keep my wife and I informed through every step of the process and gave honest opinions about the cars we were looking at instead of just trying to sell us the most expensive model. Tony was friendly and helpful during the closing process and made us feel confident in our purchase. We will be buying from Anderson again. More

Quick and easy. Excellent buying experience. The process was made easy and every Anderson employee we dealt with was very friendly and accommodating. We'll go back a Excellent buying experience. The process was made easy and every Anderson employee we dealt with was very friendly and accommodating. We'll go back again. More

Dedicated to customers! I came in on a Saturday at 5pm, was just planning on looking not buying because I knew they closed at 6pm, Don, greeted me and my husband, I told him I came in on a Saturday at 5pm, was just planning on looking not buying because I knew they closed at 6pm, Don, greeted me and my husband, I told him what I was interned in, did a test drive, loved it but knew they were closing and I felt bad so I was going to come back, Don said don’t worry about time, to make a long story short I was able to get the vehicle I wanted with the help and dedication to some awesome employees who stayed 2hour after the places closed! Me and my husband have been gaining to Anderson for the last 14 years we have bought 5 vehicles including my daughter one, never have they disappointed us! Thank you Don Smith, Tony Signirella, and Rick Stout who made this all happen you guys all ROCK!!!! More

Thank you, Mike, Mike, & Tony! My beloved vehicle broke down & it wasn’t worth the cost of repair. My mom said “I’m calling Mike Sartino! He’ll take care of us.” So she called him u My beloved vehicle broke down & it wasn’t worth the cost of repair. My mom said “I’m calling Mike Sartino! He’ll take care of us.” So she called him up & we showed up a few evenings later. Mike had a bunch of cars ready for us to look at. Mike M. helped us out & was awesome. Tony got me a great deal & I drove off the lot with my new car (which I love). The 3 of them were so helpful & patient. I can see why my mom has been a Lexus if Rockford customer since ‘96! More

Jerry and Eloy were amazing! Bought a car from Eloy two years ago. Came in and worked with Jerry. Had an amazing experience and even got to day hi to Eloy. Will buy again from thi Bought a car from Eloy two years ago. Came in and worked with Jerry. Had an amazing experience and even got to day hi to Eloy. Will buy again from this dealership. More

Above and beyond My Wife and I were looking to replace her 2004 Saturn Ion 3. We drove almost two hours from our home to Lisle Illinois because I prefer Honda’s and ha My Wife and I were looking to replace her 2004 Saturn Ion 3. We drove almost two hours from our home to Lisle Illinois because I prefer Honda’s and have purchased my last three cars from there. The salesperson there was pushy, kept calling us by nicknames, wouldn’t talk about a trade for the Saturn (we didn’t expect much, just didn’t want the hassle of junking it) and when he found out that I come from a military family, tried to play the Veteran card, which does not sit right with me to sell a car. We got up and walked out, very disappointed. I apologized to my Wife for wasting so much time to be treated poorly. After a stop for some tasty Krispy Kreme’s, we discussed our next move. I commented that Toyota was always what I would buy if not a Honda because of their excellent reliability reputation. We decided to go to the Toyota dealership a few miles from our home. We arrived about an hour before they closed, but we were not expecting to make a purchase that day, just to browse. Mr. Don Smith greeted us at the door with a firm handshake and a hearty welcome. He inquired as to what brought us in and we told him. He was very helpful and accommodating and we ended up test driving a car. Because he listened to what our needs and wants were, we didn’t waste a lot of time and only test drove one car because he was able to find one that fit our needs without wasting time. Mr. Smith was amazing through the whole process and we ended up taking delivery of our vehicle, a RAV4 the following Monday, about a week ago. Mr. Smith stayed late that Saturday, made us promises as to accessories and delivered on all of it, all while being one of the most positive and professional people that I have ever had the pleasure of working with. He made it no hassle. The dealer made money, we got a good value, a true win-win. I will absolutely go to Anderson and specifically Mr. Smith again. 10/10 for sure. I have never rated a dealer before, but after the debacle in Lisle at a dealer that I have purchased three cars from, to the exceptional customer service that I received at Anderson from Mr. Smith, I had to tell anyone that would listen about my experience. Tony in finance was also a pleasure to work with and even secured a lower APR based upon what my personal bank was offering. More

Friendly service. Eric is an enthusiastic car salesperson. He is very energetic and eager to show you all the details of the car you want to look and test drive. The te Eric is an enthusiastic car salesperson. He is very energetic and eager to show you all the details of the car you want to look and test drive. The test drive was very informative because Eric went over the features of the car as were on the test drive. It was a lot of fun. If he didn't know the answer to a question he never hesitated to ask someone else to get the information we wanted. He was always looking out for us to make sure we were comfortable and relaxed thru the whole process. The dealership did everything they could to get the car we wanted. Once it arrived it was everything we expected. Eric made sure that the final step, the payment process went smoothly. Ben was very knowledgeable and made sure the ownership of the car went as planned. Overall a well run business that cares about the customer. I recommend them highly. More

Love my Car! Excellent, friendly, helpful and stress-free experience. Told Keith Kruchten what I was looking for and he aced it with this car. Everything I was loo Excellent, friendly, helpful and stress-free experience. Told Keith Kruchten what I was looking for and he aced it with this car. Everything I was looking for with a great price. Ben Bleed thanks for taking your time in explaining my first loan experience. Definitely will be back to this dealership 😀 More