Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,960 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,960 reviews
May 23, 2024
Rich was great! Found what I was looking for. Personally went to pick it up. It has been a great experience. Found what I was looking for. Personally went to pick it up. It has been a great experience. More
by freerada
Employees Worked With
May 22, 2024
Jesus and Joe were both very patient and most informative ,real humanitarians!!!Great work guys!!!, Keep it up!!!!!! ,real humanitarians!!!Great work guys!!!, Keep it up!!!!!! More
by kenflobeck121
May 22, 2024
We had a great experience with AH Ford. Lonnie is the best salesman you can work with. He is so helpful and makes the car buying process so easy! Lonnie is the best salesman you can work with. He is so helpful and makes the car buying process so easy! More
by Sarah.hampton8
Employees Worked With
Other Employees :
Israel Gonzalez, Joe Anzelone, Brian Powell, Dan Szwec
May 22, 2024
Richard was very helpful and friendly. Would definitely recommend his services. Smooth and simple transaction Would definitely recommend his services. Smooth and simple transaction More
by salpec
Employees Worked With
May 22, 2024
Good dealership sound do business here again great coffee great people thank you so much great people thank you so much More
by DGOVIND
Employees Worked With
Other Employees :
Israel Gonzalez, Colton Hannemann, Brian Powell, Dan Szwec
May 22, 2024
waddle was very efficient and courteous billing was right work performed was right wait was as-expected what more can you ask kjc right work performed was right wait was as-expected what more can you ask kjc More
by caeassociates
May 21, 2024
Lou was great! Took care of my truck and all of my concerns. Thank you! Took care of my truck and all of my concerns. Thank you! More
by Strunzo
Employees Worked With
May 21, 2024
John was really helpful he offered to break down service so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be aff so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be affordable , they would just tell me hey this what you need to get done in your car and it gonna be around$1,500 but John sit me down and told me this what you need to get done but he told me he knows it can be much to do it at once so he was telling why don’t you tackle this down today and next time you get this one , he was really great we need more people like him working More
by Dilshoda
Employees Worked With
May 21, 2024
Colton, Marco and the whole team were great. They helped me get a great truck for what I need at a great price. They don’t waste your time and get right to what you need. They helped me get a great truck for what I need at a great price. They don’t waste your time and get right to what you need. More
by dhanson2k
Employees Worked With
Other Employees :
Israel Gonzalez, Colton Hannemann, Marco Gibson, Brian Powell, Dan Szwec
May 21, 2024
We had a great experience working with Lonnie Catanese . Everything was as expected with no surprises.. We strongly recommend Lonnie if you are looking for a new car , . Everything was as expected with no surprises.. We strongly recommend Lonnie if you are looking for a new car , More
by mlosicka
Employees Worked With
Other Employees :
Mike Lizewski, Israel Gonzalez, Joe Anzelone, Brian Powell, Dan Szwec
