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Autohaus BMW

St. Louis, MO

4.8
4,196 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,196 reviews

March 20, 2026

My sales and service experience with Autohaus BMW has been very positive. Trey Starnes has been the service advisor for my service appointments and he is an excellent communicator and always ensures that More

by DANNYGKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Autohaus BMW responded

Danny, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed Trey in our service department with a positive experience. You'll always welcome here at Autohaus!

March 19, 2026

First class all the way around from the sales to finance. If you want red carpet treatment ask for Nick in sales or Todd the sales manager. More

by bgrellner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you trusting Nick in our sales department with purchasing of your new vehicle. We are also thrilled that you enjoyed your experience with Todd. It's wonderful to hear that everything went smooth for the purchasing of your new vehicle.

March 19, 2026

Autohaus is a great dealer to work with, I’ve never had any issues and the service has been great More

by Oscarpvpz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

March 17, 2026

I am so happy I got in touch with Steve and finished out the process with Javier. Both of them were so helpful and kind through the whole process of me buying a car for the first time. I can’t say enough ki More

by Ordinarygirls879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Autohaus BMW responded

Thank you for your review and for making your first purchase with us! We're so glad to hear that you had a positive experience. We strive to make every customer feel valued, and we're thrilled that we were able to do that for you. If you have any questions or need recommendations for your next purchase, we'd be happy to help.

March 16, 2026

Prompt, professional service. Easy to work and deal with and no problems getting a loaner. More

by azarortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making all of customers happy. If there's anything else we can help you with please don't hesitate to let us know.

March 15, 2026

This is a wonderful dealership. Very accommodating, very professional, always ready to help explain things, etc., etc. I cannot imagine purchasing my cars anywhere else! More

by Nancymacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with

March 15, 2026

Zinaida is a wonderful service representative. She kept me informed on all the details of the repairs of my car and is so friendly. More

by juliebeattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a positive experience with Zinaida. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

March 14, 2026

Thank you Cassie for getting my car in for service so quickly and ensuring it was a quality job completed before my expected time More

by Stlbrowns12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus service and making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

March 13, 2026

The service team was outstanding. all the way from diagnostic thru repair. Very professional and kept me informed all the way. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

March 13, 2026

My service rep Melanie kept me informed and the mechanic made a video to specific my car condition. Dealership exceeded my expectations! More

by luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making all of customers happy. If there's anything else we can help you with please don't hesitate to let us know.

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