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Autohaus BMW

St. Louis, MO

4.8
3,958 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,958 reviews

September 25, 2025

Professional. Knowledgeable and helpful. Easiest process I’ve ever had purchasing a new car. I really enjoyed working w Brandi! More

by Sara wade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to see you at Autohaus. Brandy can't thank you enough for your support and can't wait to have you with us again.

September 24, 2025

Worst car service experience in 30 years- Porsche / Audi / Mercedes. Spent over $5000 and Car delivered back with trash and food in front seat Broken A-C was reason car brought in not fixed so need more More

by Fmaylack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Rackhaus
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Friendly, professional, knowledgeable service. Well-organized for an easy visit. Will return again when service is needed. More

by 3pinkstars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

September 24, 2025

This is my first BMW and the service I received from your company was Amazing 👏 I showed my family the video of my car being service and everyone thought it was top notch Nice Work Thank You More

by Jackson9702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you with you again.

September 24, 2025

Low key sales guy, Jens, was the best! First offer (new vehicle and trade in) was below what we expected. Overall a great experience! More

by Gaildhunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Autohaus BMW responded

Ann, thanks for the 5 - star review! We appreciate you trusting Jens in our sales department with purchasing of a new vehicle. We are thrilled that you enjoyed your experience with us. We look forward to working with you again.

September 22, 2025

Brett was our salesman and did a wonderful job in helping us trade our vehicle. Even after purchasing the vehicle, he was good about responding to phone calls to answer questions that we had. I had to recom More

by jswattles67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a positive experience with Brett. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

September 22, 2025

Great experience from the whole team. Very happy with the deal I received. I never felt pressured or manipulated. Brett, our CA, was professional and patient, listening to what I wante More

by donleybk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review and the kind words! We're thrilled to hear about your fantastic experience with us.. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you. It's customers like you who make our work so rewarding. If there's anything else we can do to make your visits more special, please don't hesitate to let us know.

September 22, 2025

Very clear communication; highly responsive. Kind and courteous customer service. Always has been a pleasure to work with. Thank you! More

by blipic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again

September 21, 2025

Really nice and very helpful. Took the time to explain everything. Even took the time to answer phone questions. More

by Me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

September 19, 2025

The staff at Autohaus BMW was exceptionally nice and enjoyable to talk to and excellent in their service! The pricing was very reasonable. A special shout out to Brittany my service advisor. Finally, More

by kurtmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Autohaus BMW responded

Thank for the 5 - stars and your gracious words! We're delighted to hear that you enjoyed the staff hear at Autohaus and especially Brittany in the service department. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

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