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Autohaus BMW

St. Louis, MO

4.8
4,075 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,075 reviews

December 24, 2025

The service department does an extraordinary job. I never feel like they are trying to charge me more or do more maintenance than what is needed for my vehicle. I bought this car as a three-year-old More

by mjacob.stl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2025

I was treated as though they really care about my satisfaction as a customer. I felt respected. I bought an expensive car and a paying a not insignificant amount for needed service. Their treatment r More

by Fabsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2025

Prompt and courteous sales and service teams. Always pleasant and easy to work with. They all make the experience real! More

by docjws
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2025 -

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

December 23, 2025

Great service! Done in half the expected time. Car runs like it is new again! More

by Dwatson2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2025 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your support and trust in us.

December 22, 2025

The Team at Autohaus was fantastic - Best in class all around! Thank you for the best experience I’ve had in all the years of owning a BWM. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

December 22, 2025

We worked with Jens to purchase my wife's new X7. The whole process was great. They were easy to work with and we signed the same day. I had a price in mind for the new car and for our trade-in and w More

by ashaikh0123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you trusting Jens in our sales department with purchasing of your new X7. We are also thrilled that you enjoyed your experience with Steve. It's wonderful to hear that everything went smooth for the purchasing of your new vehicle. We look forward to working with you again.

December 22, 2025

Great setup in the waiting area, was able to get some work done and the best part was I didn’t even have to wait as long as they thought More

by boonet105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Autohaus BMW responded

Thanks for your feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime

December 19, 2025

“Disappointed with the level of customer service. Communication was poor and the experience was not what I expected from BMW. More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Rackhaus
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2025

EXCELLENT customer service. Prompt check in, informative audiovisual report from technician, and timely check out. Additional assistance from “porter” for license plate frame More

by dwferg3273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

December 19, 2025

Convenient and nice waiting space. Also, honored coupon received via mail. Nice to have car washed following service too. More

by poefratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Autohaus BMW responded

Thank you for your kind words and review! We're glad you're happy with our services. We appreciate you being a customer and your words serve as a great testament to the hard work and dedication we invest in the service department. Please come visit us again soon!

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