Back

Autohaus BMW

St. Louis, MO

4.8
3,378 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,378 reviews

April 16, 2024

The service department does a great job in scheduling and explaining necessary maintenance. Very outstanding waiting area. More

by GTNoce
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Autohaus BMW responded

We're extremely happy that you had a positive feedback. We strive to give our best to help customers , and it keeps us motivated to exceed expectations!

April 10, 2024

Great service, professional and timely. Patti is great - she does a great job of focusing on the customer and making sure everything is addressed. I have complete trust in Autohaus and Patt More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again!

April 04, 2024

Outstanding service department. Worked me through my options. Very fast pick-up and check out. More

by jplunkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

April 02, 2024

Great dealership. Don’t hesitate to bring my car in for service and maintenance. Well trusted! More

by Tsamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia
Apr 02, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your feedback and look forward to working with you again!

March 19, 2024

The service representative is efficient and friendly. The atmosphere during the experience was very relaxed. More

by yueyin127
Recommend Dealer
Yes
Employees Worked With
Andy Deng
Mar 25, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your recent pre-owned BMW purchase! We appreciate it!

March 19, 2024

Perfect service, good people, nice environment, perfect results, good advicory, good scheduling, good service, evening is good. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Autohaus BMW responded

Thank you for the good review and recommendation regarding your recent BMW Service visit, Mark! We appreciate you choosing Autohaus:)

March 19, 2024

Nick was great very great experience! !!! Love my new Cadillac!! Will do business there in the future. More

by Mona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Autohaus BMW responded

Thanks Mona for the 5 -star review! If there are any other services you need, please let us know. Thank you once again for using Autohaus!

March 14, 2024

Good service with efficient time management. I would recommend this dealership to any other future customer More

by seyedsina.jafari
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Mar 14, 2024 -

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

March 13, 2024

Fantastic experience at Autohaus BMW all around especially my salesperson Brandy who did a great job—I will definitely recommend them to friends— More

by Scotttan211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Mar 14, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted that you enjoyed Brandy, and we always strive to give our best to help our customers. I'm glad we exceeded your expectations!

March 12, 2024

Issues were not resolved. Promised call backs were not received. Very disappointed in service advisor More

by ryan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Autohaus BMW responded

Unfortunately we cannot find any information on a Ryan. Patti has no knowledge of who you might be. If you like, you may contact our Service Director, Todd Feuerhaken, at 314-727-8870 to further discuss. Thank you.