Autohaus BMW

Came in with a flat from a pothole, on my way out of town. Patti immediately started getting me scheduled, but did not have a loaner available. She checked with the valets and asked them to let her k town. Patti immediately started getting me scheduled, but did not have a loaner available. She checked with the valets and asked them to let her know if anything changed. While we were setting up service, a loaner came back in and I was on my way. Patti's attentiveness, willingness to go the extra step, and her dedication to customer service played out in full!! I was ecstatic that I didn't have to make a bunch of new arrangements and was on my way with minimal delay. This is the level of service that sets Patti and the Autohaus team above other dealers. More

On Friday my 2021 750i reported a drivetrain malfunction and went into limp mode. I called Chris while on the way to the dealer. When I arrived, he had a loaner ready and promised to get to the bottom of my and went into limp mode. I called Chris while on the way to the dealer. When I arrived, he had a loaner ready and promised to get to the bottom of my problem. A thorough multipoint inspection was conducted and a problem with a sensor and an injector was found to be faulty. Problem fixed and I’m back on the road. More

Great service. Very thorough and ensure all issues are addressed. They provided timely and complete updates on status throughout the process. Very thorough and ensure all issues are addressed. They provided timely and complete updates on status throughout the process. More

Everyone was extremely professional and helpful. Most seamless and honest buying experience I’ve ever had when purchasing a car. Most seamless and honest buying experience I’ve ever had when purchasing a car. More

I had a minor emergency and showed up at Autohaus late in the day. They took immediate control of the situation, the concierge drove me home and my car was ready for pick up before 9am tge next morning. Th the day. They took immediate control of the situation, the concierge drove me home and my car was ready for pick up before 9am tge next morning. This is a service department you can depend on! More

Met my expectations! Very professional. Great facilities! The service adviser was very pleasant to work with! Very professional. Great facilities! The service adviser was very pleasant to work with! More

Newer store, a lot of inventory, great lounge, knowledgeable staff. Team was helpful in assisting with a complicated situation. knowledgeable staff. Team was helpful in assisting with a complicated situation. More

This was my first service appointment for my car. The service advisor was on time and the process was efficient. There was clear communication and updates throughout. Great experience! Thank you! The service advisor was on time and the process was efficient. There was clear communication and updates throughout. Great experience! Thank you! More

Jens Peterman did an amazing job with ordering my M440i. He kept me informed throughout the entire build and delivery . The entire staff at Auto Hsus is professional, courteous and knowledgeable. They alway He kept me informed throughout the entire build and delivery . The entire staff at Auto Hsus is professional, courteous and knowledgeable. They always make me feel special and valued as a customer More

Easy appointment and completed service. Always great at Autohaus BMW . Brittany kept me informed while my car was in service. Always great at Autohaus BMW . Brittany kept me informed while my car was in service. More