Autohaus BMW

Best Bmw service in St. Louis ! Great customer care and knowledgeable staff that keeps you updated on everything going on with your car ! Louis ! Great customer care and knowledgeable staff that keeps you updated on everything going on with your car ! More

Larry Lentz and Larry Handel were fantastic to work with. From the search process to the execution, Lentz was knowledgeable, helpful, patient, and had great follow up. I would recommend working with the two From the search process to the execution, Lentz was knowledgeable, helpful, patient, and had great follow up. I would recommend working with the two of them any day. In addition, Heather Vivrett was efficient and knowledgeable, and she processed my paperwork very quickly, which was great since I was eager to drive my new car! More

Customer service has really declined quickly. Unfortunate. I’ve not an issue in 15 years. Unfortunate. I’ve not an issue in 15 years. More

The shop is outstanding problem not easy to diagnose but once isolated the repair went well once isolated the repair went well More

Patty is great. Super professional, always a great partner when it comes to service appointments. Super professional, always a great partner when it comes to service appointments. More

Salesman was very knowledgeable and eager to help. financing was quick and easy. Entire process was painless financing was quick and easy. Entire process was painless More

Got the job done but the communication was poor. I was told my car would be fixed and ready to go the following day. The next came and never got a call. I had to call 30 minutes before closing and I was told my car would be fixed and ready to go the following day. The next came and never got a call. I had to call 30 minutes before closing and was told it wasn’t ready. In fact, I gad the impression that I’d hadn’t been started Because the guy working on my car has left for the day two hours prior to my calling to check on the car! There were no notes less about my car therefore I couldn’t get when I needed. I was told I didn’t need a loaner car because my car would be finished the next day! But that was not the case and I had no car to drive! I was just disappointed in that type of communication! If it’s not gonna be ready the following day do not tell me it’s going to be ready the following day just be honest! Aside from that the actual worked on the car was great and fine it was just the service! More

Bob Dedert and the e whole crew were exceptionally. Price was better than fair and paperwork with appointment went better than expected. Price was better than fair and paperwork with appointment went better than expected. More

Just got my spanking brand new 430 I BMW (130 miles as of 2/21/22) and was brought to the shop because the screen said, " low tire", Chris Buie was there to help me figure out what the problem was, He put in 2/21/22) and was brought to the shop because the screen said, " low tire", Chris Buie was there to help me figure out what the problem was, He put in air and much to my surprise just as he did I could hear the air seeping out. He wrote up the info told me to have a seat in that wonderful lounge that Autohaus has and he would take care of the car and he did just that, in 45 min. the tire was patched (had some sort of puncture, car was washed and I was set Chris also helped clarify the workings of a couple of things in the car that I couldn't quite figure out how to work. He is was very knowledgeable about all three of the questions I needed help with. Oh! and did I say that this was my second Spanking Brand New car from Autohaus. Everyone that I have come in contact with in the last 10 years has been absolutely wonderful and I highly recommend this Dealership to anyone who is thinking of a BMW More