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Autohaus BMW

St. Louis, MO

4.8
3,828 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,828 reviews

February 13, 2025

Patti is a fantastic service advisor. She's professional, timely and provides great transparency about the service. Patti is a great partner when it comes to servicing my vehicle. The More

by donleybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti. We appreciate the great review and look forward to working with you again.

February 12, 2025

Fit the routine maintenance in their schedule so that it was covered by the original warranty. Thank you. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

We are grateful for the 5 - star review! We're happy your visit at Autohaus was great. We'd love to continue providing great services to our customers like you, until next time be safe. Thanks again!

February 12, 2025

Chris Clem and others never blink when I rush in upset over my daughters car issue, me unannounced-as in Her Purse Stolen = NO CAR FOB ~ Help ! More

by thorntoncb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Overton
Feb 13, 2025 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

February 12, 2025

I always appreciate the prompt and courteous service. Also, my regular contact, Chris Buie does an outstanding job of working with my schedule to secure appointments and keeps me in the loop on repairs, More

by Trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Trent, thank you for your gracious words! We're delighted to hear you enjoyed Chris in service. Providing exceptional experiences is our top priority, and you feedback motives us to keep exceeding expectations.

Feb 13, 2025 -

Trent responded

Anytime!

February 11, 2025

Great service the place is really clean. I never wait to long and you feel welcomed More

by e.sabanagic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

February 11, 2025

Patti deserves a pat on the back accompanied by a pay increase! Her customer service is ⭐️⭐️⭐️⭐️⭐️! More

by sandrarobertslmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Autohaus BMW responded

Thanks for the review! We here at Autohaus appreciate your feedback. Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Patti helped to make your experience such a positive one. I did go and give her a pat on the back, but I can't help with the pay increase!

February 11, 2025

I had a great experience at Autohaus and especially with our salesman Steve. He was great to work with and made the whole process as easy as possible. More

by Jeffbentrup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

February 11, 2025

Responsive. Friendly. Knowledgeable. Trustworthy. Very nice customer lounge area to wait while your vehicle is being serviced. More

by kwherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

February 11, 2025

Pleasant environment. My advisor kept me up to date on the services and I was in and out in a reasonable amount of time More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

February 11, 2025

Tried to charge me for oil change and brake fluid. Advisor should know it’s included. More

by jwburtondmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
2.0
This rating includes all reviews, with more weight given to recent reviews.
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