Autohaus BMW

They were friendly and made the process as simple as possible. I would Highly recommend this dealership. possible. I would Highly recommend this dealership. More

This specifically relates to service — very poor service and they make it a lot harder than it has to be. Nearly impossible to get someone on the phone. Loaner process takes forever and they put you in a mu and they make it a lot harder than it has to be. Nearly impossible to get someone on the phone. Loaner process takes forever and they put you in a much lower car class and blame it on Covid. If it’s not “your” adviser they don’t want to help you. My adviser was out sick and so I was assigned a different adviser. He told me my car would be done the same day, 3 pm I call to follow up and my car hadn’t been started on because he never confirmed the service with the technician. Next day I go to pick up by car in the afternoon and it hasn’t been washed after I confirmed with the same service tech it would be. No one greets you when you come in. All small things but they add up. We decided to purchase from a different dealership for our next car so we don’t have to deal with these issues every time we come in. More

Patty was amazing! Truly appreciate all she did to try and help. Prices were unbelievably high. Patty said they don’t fluctuate or work with any aftermarket items, but Truly appreciate all she did to try and help. Prices were unbelievably high. Patty said they don’t fluctuate or work with any aftermarket items, but over $650 for a starter, not installed is ridiculous. Don’t go unless you have serious deep pockets! More

Made appointment for MO state safety inspection and oil change. Was told it would be done in about 1 1/2 hours. Helped myself to a chai latte and a cup of coffee while I read the latest issue of Entreprene change. Was told it would be done in about 1 1/2 hours. Helped myself to a chai latte and a cup of coffee while I read the latest issue of Entrepreneur magazine and munched on a blueberry fig bar. Paid my bill about an hour and fifty minutes later. More

Great timely service with no pressure for additional services. Professional and helpful customer service personnel. services. Professional and helpful customer service personnel. More

These people really care about the customer. They are enthusiastic & positive and nice. At no point in the buying process did I feel like I was just a $ sign to them. The dealership is clean They are enthusiastic & positive and nice. At no point in the buying process did I feel like I was just a $ sign to them. The dealership is clean and great looking, too. More

Very responsive, professional and organized. They made the process of buying the car easy and we felt like they cared about our experience. They made the process of buying the car easy and we felt like they cared about our experience. More

I had a pleasant experience from sales to delivery. Steve Zitko was easy to communicate with and everyone involved were professional and provided vital information during my new car purchase. I am look Steve Zitko was easy to communicate with and everyone involved were professional and provided vital information during my new car purchase. I am looking forward to working with Autohaus BMW with my new X1. More

I had the best experience at Autohaus BMW! Steve Zitko was extremely patient and guided me through the process so well. Once I bought my car, Larry Handel was very helpful getting me started a Steve Zitko was extremely patient and guided me through the process so well. Once I bought my car, Larry Handel was very helpful getting me started and maximizing the most out of my 330i. I really appreciated how passionate he was with his job. Highly recommended buying from Autohaus! 5/5 stars! More

Very professional staff. Deanna spent a significant amount of time overviewing the vehicle and setting it up to our preferences. Excellent experience. Deanna spent a significant amount of time overviewing the vehicle and setting it up to our preferences. Excellent experience. More