Autohaus BMW

Very responsive, professional and organized. They made the process of buying the car easy and we felt like they cared about our experience. They made the process of buying the car easy and we felt like they cared about our experience. More

I had a pleasant experience from sales to delivery. Steve Zitko was easy to communicate with and everyone involved were professional and provided vital information during my new car purchase. I am look Steve Zitko was easy to communicate with and everyone involved were professional and provided vital information during my new car purchase. I am looking forward to working with Autohaus BMW with my new X1. More

This specifically relates to service — very poor service and they make it a lot harder than it has to be. Nearly impossible to get someone on the phone. Loaner process takes forever and they put you in a mu and they make it a lot harder than it has to be. Nearly impossible to get someone on the phone. Loaner process takes forever and they put you in a much lower car class and blame it on Covid. If it’s not “your” adviser they don’t want to help you. My adviser was out sick and so I was assigned a different adviser. He told me my car would be done the same day, 3 pm I call to follow up and my car hadn’t been started on because he never confirmed the service with the technician. Next day I go to pick up by car in the afternoon and it hasn’t been washed after I confirmed with the same service tech it would be. No one greets you when you come in. All small things but they add up. We decided to purchase from a different dealership for our next car so we don’t have to deal with these issues every time we come in. More

I had the best experience at Autohaus BMW! Steve Zitko was extremely patient and guided me through the process so well. Once I bought my car, Larry Handel was very helpful getting me started a Steve Zitko was extremely patient and guided me through the process so well. Once I bought my car, Larry Handel was very helpful getting me started and maximizing the most out of my 330i. I really appreciated how passionate he was with his job. Highly recommended buying from Autohaus! 5/5 stars! More

Very professional staff. Deanna spent a significant amount of time overviewing the vehicle and setting it up to our preferences. Excellent experience. Deanna spent a significant amount of time overviewing the vehicle and setting it up to our preferences. Excellent experience. More

Jens and the dealership are wonderful. This is my fourth BMW from them. Great dealership! This is my fourth BMW from them. Great dealership! More

Quality service, but needs additional service techs to fulfill service demands for faster turnaround times. fulfill service demands for faster turnaround times. More

Warm welcome and everyone treats you with respect and was exceptionally helpful and attentive. Great job exceptionally helpful and attentive. Great job More

Excellent service although it did take over two weeks to get in for a scheduled oil change. get in for a scheduled oil change. More

Excellent experience purchasing a 2019 BMW 740xi CPO from Brett. I purchased the vehicle sight unseen; however, Brett sent me multiple pictures and videos. They took and deposit and held the vehicle for two Brett. I purchased the vehicle sight unseen; however, Brett sent me multiple pictures and videos. They took and deposit and held the vehicle for two weeks until I flew out to pickup the car. Everything was ready to go, I ended up adding two more years to the BMW CPO warranty for peace of mind. In under two hours I was out the door and in my way home the next day. The only concern was the dealership would not give me the title, although I paid 100% cash with a bank check - they told me it will be sent via a FedEx - I trust they will send soon and allowed me to take a photo. I highly recommend staying at the Missouri Athletic Club near the Arch if you’re picking up from out of town. My first accessory was a Uniden R8 radar detector. In my 950 ride home, the vehicle 🚗 was flawless and only required a single tank refueling. The range of the vehicle is over 550 miles on a tank. I would highly recommend Autohaus as an honest and trustworthy BMW authorized dealership, with fair market prices. More