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Autohaus BMW

St. Louis, MO

4.8
3,376 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,376 reviews

November 19, 2022

Very pleasant and well informed personnel who explained everything and answered all my questions in a timely manner. More

by deeloris77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 18, 2022

I ordered a car about 8 months ago. Bob kept me informed about the progress along the way. When it arrived, the handoff went smoothly and Larry did a great job as a “genius” teaching More

by kook27@swbell.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Dec 01, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 18, 2022

Brittany was amazing, couldn’t ask for a better Service Advisor. Mike also helped load the tires into the back of my X5 M and really went above and beyond to help. Both should be given a raise and a day of More

by Taylor Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany , Mike Crader
Dec 01, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 18, 2022

Working with Autohaus has been a good experience. However, I took my car in for a service appointment for low tire pressure, which required tire replacement covered under the Pirelli warranty. It too More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Originally sent to Chris Clem, who informed me I was sent to the wrong service advisor. Don’t know the name of the girl who checked me in, but she was pleasant to work with.
Dec 01, 2022 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

November 17, 2022

Mike Crider came through like a champ, had a flat tire, they somehow squeezed me in, gave me a loaner, dropped me off at my office which is pretty close to Autohaus, had my car back to me the next day, pe More

by pwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Crider
Dec 01, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 16, 2022

They provide a good explanation of what repairs/service need to be done on you car. More

by mcody700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 15, 2022

Excellent customer service, very efficient and knowledgeable. Our sales representative was not too pushy and aware of the needs of his client. More

by bina70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Gheewala
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 12, 2022

Excellent costumer service by Brittany and Patti. They were polite, very knowledgeable and answered all my questions. More

by Jorge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 11, 2022

Joe was awesome. Steve was awesome. Accessible and responsive. Easy to deal with. friendly and accommodating. More

by greg,minana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Emerson
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 11, 2022

Scheduling my service appointment was a breeze and there was more availability than I was expecting. The check in process was so simple and smooth. My service advisor, Zinaida, was so pleasant and super hel More

by Sbllard2
Recommend Dealer
Yes
Employees Worked With
Zinaida B
Nov 17, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

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