Autohaus BMW
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very pleasant and well informed personnel who explained everything and answered all my questions in a timely manner. everything and answered all my questions in a timely manner. More
I ordered a car about 8 months ago. Bob kept me informed about the progress along the way. When it arrived, the handoff went smoothly and Larry did a great job as a “genius” teaching Bob kept me informed about the progress along the way. When it arrived, the handoff went smoothly and Larry did a great job as a “genius” teaching me all the bells and whistles More
Brittany was amazing, couldn’t ask for a better Service Advisor. Mike also helped load the tires into the back of my X5 M and really went above and beyond to help. Both should be given a raise and a day of Advisor. Mike also helped load the tires into the back of my X5 M and really went above and beyond to help. Both should be given a raise and a day off. Thank you to you both! More
Working with Autohaus has been a good experience. However, I took my car in for a service appointment for low tire pressure, which required tire replacement covered under the Pirelli warranty. It too However, I took my car in for a service appointment for low tire pressure, which required tire replacement covered under the Pirelli warranty. It took 30 minutes for them to take my car back to service from the time I got there, and another 30 minutes for them to bring my car out from the time the technician sent the video that service was complete. Check in and check out processes seem unnecessarily prolonged. More
Mike Crider came through like a champ, had a flat tire, they somehow squeezed me in, gave me a loaner, dropped me off at my office which is pretty close to Autohaus, had my car back to me the next day, pe they somehow squeezed me in, gave me a loaner, dropped me off at my office which is pretty close to Autohaus, had my car back to me the next day, perfect shape, washed with a new tire to boot. Service was fantastic Paul More
They provide a good explanation of what repairs/service need to be done on you car. need to be done on you car. More
Excellent customer service, very efficient and knowledgeable. Our sales representative was not too pushy and aware of the needs of his client. knowledgeable. Our sales representative was not too pushy and aware of the needs of his client. More
Excellent costumer service by Brittany and Patti. They were polite, very knowledgeable and answered all my questions. They were polite, very knowledgeable and answered all my questions. More
Joe was awesome. Steve was awesome. Accessible and responsive. Easy to deal with. friendly and accommodating. Steve was awesome. Accessible and responsive. Easy to deal with. friendly and accommodating. More
Scheduling my service appointment was a breeze and there was more availability than I was expecting. The check in process was so simple and smooth. My service advisor, Zinaida, was so pleasant and super hel was more availability than I was expecting. The check in process was so simple and smooth. My service advisor, Zinaida, was so pleasant and super helpful! I didn’t mind waiting for my car because there was Starbucks coffee and lots of snacks! Check out was sublime. 10/10 recommend this BMW location! More