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Autohaus BMW
St. Louis, MO
3,830 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,830 reviews
December 11, 2023
Level of service for routine car maintenance has declined in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the shop for over 24hours with no accommodations offered. When scheduling a service well in advance I expect quick turn around service, and expect to be notified if service would take longer than expected, and expect some accommodations to be made. None of this was offered. More
by ang42
Employees Worked With
December 10, 2023
AutoHaus BMW is top notch. We have dealt with multiple BMW dealers in 4 states and we can attest AutoHaus is superior to all others. Best customer service from sales to service We have dealt with multiple BMW dealers in 4 states and we can attest AutoHaus is superior to all others. Best customer service from sales to service. You are treated like family. More
by bluesfan28
Employees Worked With
December 10, 2023
Patti Kupfer was fantastic, as usual! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! More
by Aimee
Employees Worked With
December 10, 2023
Super easy transaction. Brandon the sales guy is a class act. First time customer at autohaus and I would highly recommend them. Brandon the sales guy is a class act. First time customer at autohaus and I would highly recommend them. More
by noah.lander
Employees Worked With
December 10, 2023
We have dealt with BMW dealers in 4-5 different states and I can honestly say none of them hold a candle to AutoHaus in Maplewood. From Sales to service they are top notch in every category. Service is e and I can honestly say none of them hold a candle to AutoHaus in Maplewood. From Sales to service they are top notch in every category. Service is excellent and honest, they treat all their customers like friends and you are important whether you are buying new or used. Cannot say enough about this dealership. More
by bluesfan28
December 10, 2023
Have had nothing but great service from Autohaus-- friendly, timely, helpful. Overall a very positive experience. friendly, timely, helpful. Overall a very positive experience. More
by Meladan2
Employees Worked With
December 10, 2023
Patti is great. I am a long time customer and she has the best . Oh and Emerson is a cool 2nd I am a long time customer and she has the best . Oh and Emerson is a cool 2nd More
by agtsmooth7
Employees Worked With
December 10, 2023
Professional, service, outstanding associates. Efficient, experience. Our fours car from this dealer and many more on our future. Efficient, experience. Our fours car from this dealer and many more on our future. More
by mmargiotta
Employees Worked With
December 09, 2023
They we’re flexible when I changed my appt and very friendly and the car was very clean friendly and the car was very clean More
by bryzie99
December 09, 2023
The service experience was excellent. I had called on a Saturday to schedule and the person who answered the phone was short with me and not helpful. Rather rude and should have maybe tak I had called on a Saturday to schedule and the person who answered the phone was short with me and not helpful. Rather rude and should have maybe taken the day off. Once I actually booked service on Monday it was all good. Trey in service was nothing but great. More
by riverdawn1
