Back

Autohaus BMW

St. Louis, MO

4.8
3,377 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,377 reviews

September 14, 2022

Super sales person. The dealership bent over backwards to get the vehicle delivered on the same day. More

by danpiasecki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 14, 2022

The buying experience was easy and so professional. Flexible and work toward a new car purchase. Deanna was Fantastic helping to set up all the technology. She is First Class. More

by Djho23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
Sep 21, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

September 14, 2022

The whole process was very smooth. Brad took the time to understand what I was looking for with my purchase. I was able to notify him ahead of my visits. He had the cars cleaned and re More

by Rsfeldmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Sep 21, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

September 11, 2022

Everyone is very professional and friendly. They have always gone above and beyond to meet or exceed my expectations. More

by Hman
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 09, 2022

The service experience and process went very well. My service advisor, Chris Clem, was great. More

by Lb_oz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 09, 2022

Very efficient and thorough. Appreciate the service. Thanks for the car wash and video explanation More

by Brad Billings
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 07, 2022

Great customer service and amenities. Personal attention. No pressure at anytime. Our salesman Bob D. along finance Steve E always do a fantastic job!!! Highly recommend Autohaus over oth More

by DHW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Sep 08, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Bob and Steve are the best! Thank you for choosing Autohaus!

September 05, 2022

I brought my car week before for service and it was fast and I am happy about it thanks More

by Akbarhosaini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

September 05, 2022

The experience was efficient and hassle free. Initial cost estimates were fair and easy to understand. More

by Tbeffa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley, DeAnna Gossman
Sep 08, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 04, 2022

Tried to upsell me services because I had an extended warranty. Found that very annoying. More

by dmanglim@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Feb 06, 2023 -

Autohaus BMW responded

Thank you for your review, and letting us know your position on recommended repairs while still under the extended warranty.

...
69
...