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Autohaus BMW

St. Louis, MO

4.8
4,145 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,145 reviews

January 01, 2026

Prompt in assistance with any problems; High quality service; The staff are polite and considerate More

by andivasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your time here with us. We will be sharing your feedback with our team, and please revisit us again!

January 01, 2026

Great service! Awesome people. Chris Buie is the best! Only place I take my car. More

by eclarkmusic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Autohaus BMW responded

Thank you for taking the time to share your feedback and for being a valued repeat customer. We're please to hear about your positive experience with us once again. Your continued report means a great deal to us.

December 31, 2025

I was told by my advisor Melanie that I have to pay a 50. 00 dollars deductible for my tire . When I pick up the car the charge me $374.97. Don’t really understand why I have to pay that amount , I left the d More

by Dnisatorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Burkemper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Autohaus BMW responded

Thank you for your review. We apologize for any inconvenience and misunderstanding with your recent Service appointment. Please contact our Service Director, Todd Feuerhaken, at 314-727-8870, if your situation was not totally rectified to your satisfaction.

December 31, 2025

Was overcharge by mistake, but my advisor Melanie fix it right away.She call me back right away and make it right for me. I really appreciate her effort to fix the mistake More

by Dnisatorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Autohaus BMW responded

Thank for the review and your gracious words! We're delighted to hear that your problem was fixed and you enjoyed the services hear at Autohaus. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

December 30, 2025

Efficient but do not like the fee for each problem you want investigated for repair More

by Tully_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

December 30, 2025

Very family oriented , professional, smooth, helpful and friendly business. I have been taking my cars there for several years. They are very honest. Trey was my advisor today, but Chris C. has always been More

by STEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

December 30, 2025

Quality experiences time after time in the service department.. What more could you ask for? More

by Askantro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Autohaus BMW responded

Thanks for your continued support and the kind words you've shared in this five-star review mean the world to us. We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such a positive feedback once again. You're always welcome here!

December 30, 2025

My wife and have purchased 5 BMW vehicles from Autohaus over the last 19 years. Their dealership is 2nd to none! Besides great purchasing experiences which you would expect from a BMW dealership, w More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Autohaus BMW responded

Curt, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We are truly passionate for creating the best possible experience here at Autohaus with sales and services. We will continue to strive to give our best to our customers. We're here for you anytime!

December 29, 2025

I was not very pleased with service or advisor. I just had front and rear brakes with rotors and now I need front brakes again. I believe the brakes were put on incorrectly because my car was shaki More

by nakiadecor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Autohaus BMW responded

Thank you for your review. We apologize for any inconvenience and misunderstanding with your recent Service appointment. Your mileage since replacement indicated that it was normal wear and tear and required another replacement. Please contact our Service Director, Todd Feuerhaken, at 314-727-8870, if your situation was not totally rectified to your satisfaction.

December 27, 2025

Very easy to deal with and pleasant interaction with sales. Wife loves the vehicle and that is the key. Very impressive package. More

by luthercarruth
Recommend Dealer
Yes
Employees Worked With
Javier Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dancho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience with the sales department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

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